Banyan Tree Samui

We stayed at Banyan Tree Koh Samui for 10 days and had a really memorable trip. Banyan Tree itself is beautiful and peaceful and it’s in the perfect spot with easily the best beach on the island. We’re usually pool people but we ended up spending every day on the beach. The water is calm, clear and perfect for families. The free water sports were a huge highlight — we were snorkelling daily, paddle boarding, using the catamaran and even rowing. It was amazing for the kids!! Apple, the resort manager is incredible. You see her everywhere — driving buggies, clearing plates at breakfast, opening bottles of Prosecco — just constantly helping out and going the extra mile. I miss our morning chats at breakfast! Adirek, the rooms manager also looked after us so well. He gave us a room with the most breathtaking view. Our butler Beauty was amazing. She just understood how we like things without us having to explain and was always one step ahead in a very easy, natural way. She helped us plan trips to see the temples and Fisherman’s Village, which made everything so easy. Little things really stood out — she’d send ice to the villa before we even thought about it, and when my husband mentioned he liked a wooden elephant, she surprised him with one, which was such a thoughtful touch. Always smiling, and just genuinely lovely to have around. Rainer, the food and beverage manager was also incredible. He’s constantly on the move — serving omelettes directly to tables, clearing plates, helping across the restaurants — just quietly making everything work. You really notice how much effort goes in behind the scenes. The food was definitely a highlight. Some of the best curries we’ve had were at Saffron — really exceptional and Ocha at Saffron deserves a special mention. She gave the best recommendations and was so bubbly and warm, we absolutely loved her!! Something you notice here is that the staff don’t just stick to their roles — everyone helps out wherever needed. You can really feel that they genuinely care & it makes a big difference to the overall feel of the place. The only thing that could be improved is the main pool, which feels quite uninviting and has very limited seating compared to the rest of the resort. Overall, it was a genuinely special stay and somewhere we’d happily return to. Missing all the amazing staff — thank you for looking after us and making us feel so special.

90 minute relaxation Balinese massage with Yell and Lek. Perfect environment, had an almost transcendental experience.

Fantastic experience, the beach, resort and spa are brilliant. Well don’t to Massy and Mint for looking after us.

We have had the most wonderful stay at this resort. Our room, G08, was beautiful and our own private, romantic oasis! We travel often and stayed at many beautiful hotels and this rated at the top. So unique, lush and beautiful. Villas are kept immaculately clean and every request is attended to. Service in all departments was incredible… from our host, Beauty, to housekeeping, restaurant staff, buggy transports, groundskeepers and managers! Everyone is accommodating, kind and welcoming! We also enjoyed an amazing classic thai couples massage from Massy and Nee. Thank you to everyone for making our getaway perfect in every way!

Really the most incredible experience ever! Hotel was gorgeous and the staff was beyond attentive and anticipated everything we needed before we knew we needed it. Treatments at the spa were delightful. Food at any of the restaurants was delicious. Beach was the most stunning. Pools amazing. We loved every aspect of this hotel and can’t wait to go back!