Banyan Tree Samui

We had a wonderful stay at this beautiful hotel! The service was exceptional, and everyone was incredibly kind and welcoming. A very special thank you to our amazing villa host, Tak, who took such wonderful care of us throughout our stay. We truly felt looked after and appreciated every little detail. We also had the pleasure of taking a cooking class at Saffron, which was such a fantastic experience! The chef was amazing, and the entire team was incredibly friendly and professional. We visited the Saffron restaurant every other day because we loved it so much. The food was delicious, and the chefs, waiters, and entire staff were absolutely lovely. We highly recommend this hotel and especially Saffron Restaurant with all our hearts! ❤️

The Banyan Tree Samui was wonderful. I rented one of the ocean facing villas. The grounds were well kept, and the service from everybody was fantastic. “MM”, one of the hosts who took care of me, was absolutely wonderful, and helped with scheduling excursions among other things, and always followed up very promptly.I really can’t say enough good things about the place and the service. The breakfast place onsite had a nice variety of things to eat, and the quality was also high. If you pick outdoor seating, you have a wonderful view, no matter where you sit. Overall, it was pretty expensive, but I think you get what you pay for; I think I felt the value. All of the food, regardless on-site location, was high-quality and tasty. If you ate at restaurants outside of the resort, you would definitely save some money, but there was convenience having great quality food on site and not having to travel for it. If you are traveling from the US, you will see that the “Grab” fares (Asia’s Uber) are considerably less than the US, which makes going places like the fisherman‘s wharf easy.

We recently stayed at Banyan Tree Koh Samui and overall had a very enjoyable experience. The resort's greatest asset is undoubtedly its location. The bay is absolutely stunning, with beautiful views wherever you look. The private beach is clean, well maintained, peaceful, and a wonderful place to relax. The downside of such a private beach is that it feels quite limiting, as you cannot really take a long walk along the shoreline like you can at many other resorts. The resort itself is beautiful, with lush tropical foliage throughout and a real sense of space due to its large size. However, that size comes with a significant drawback: the hills. They are extremely steep and, in our opinion, make walking around the resort impractical. Walking around the resort is not easy to due to the steep pathways but the buggy service is very efficient. . One of the absolute highlights of our stay was the Rainforest Experience. It was calm, relaxing, and genuinely memorable. We would highly recommend it to anyone visiting the resort. Another standout experience was the private charter aboard Banyan Tree's speedboat, Sense of the Sea. Although expensive, it was worth every penny. The crew were experienced, knowledgeable, and tailored the entire eight-hour trip around our preferences. A particularly memorable moment was when our guide dived into the sea and resurfaced shortly afterwards with fresh sea urchins for us to try and small oysters. It was a unique experience and a great example of the personalised service provided throughout the trip. The food across most of the resort was very good, with plenty of variety. We especially enjoyed the street food and BBQ evening, which featured freshly prepared traditional dishes alongside live entertainment. It created a fantastic atmosphere and was one of our favourite dining experiences during the stay. Our villa was spacious, clean, and well maintained. Housekeeping did an excellent job, and it was clear that a great deal of care goes into maintaining the accommodation. The only downside was that the villa felt less private than we had expected due to the positioning of neighbouring villas. There were also some frustrations regarding dining options. The large hillside restaurant used for breakfast is an excellent venue, so it felt like a missed opportunity that it only opens in the morning. More evening dining options across the resort would have been welcome. Unfortunately, the biggest disappointment of our stay was Saffron. Having visited several other Banyan Tree resorts, we've consistently found Saffron to be exceptional, so our expectations were high. Sadly, this experience fell well below that standard. The staff appeared disinterested, the service felt unfriendly, and the food arrived less than hot and lacking flavour. To their credit, both the manager and sous chef apologised when feedback was provided. However, after raising our concerns, the staff serving our table seemed irritated by the feedback and became noticeably more blunt and dismissive. This was particularly disappointing given Saffron's reputation and is, in our view, the area most in need of improvement. Whilst the resort is quite remote which is usual for Banyan Tree, there are a few neighbouring hotels within walking distance. Getting around the island is easy thanks to the availability of Grab taxis, which are inexpensive and readily available. Overall, Banyan Tree Koh Samui offers a truly beautiful setting, excellent accommodation, and some unforgettable experiences. The stunning bay, Rainforest Experience, and Sense of the Sea excursion made our stay very special including service provided by the majority of staff. However, improvements to the dining experience at Saffron would make a significant difference. We'd happily return, but with a few adjusted expectations.

We had an absolutely fantastic stay at Banyan Tree Koh Samui and really loved the whole experience. The resort itself is beautiful, with excellent facilities, and our villa was superb — spacious, very clean, very comfortable, beautifully designed and maintained to a very high standard. What really stood out for us was the overall quality of the experience. The service was excellent throughout (with a special callout to Golf), and the food was genuinely amazing. We ate very well during the whole stay and particularly loved the breakfast, which had a huge choice and was consistently excellent. The private beach was another big highlight. It is beautiful, peaceful and very well equipped, with everything you need to enjoy the sea, including beach shoes, paddle boards and other equipment. It made spending the day at the beach incredibly easy and relaxing. We also had a wonderful experience at the spa. The setting is gorgeous and the massages were excellent — definitely something we would recommend. The resort feels peaceful and secluded, which is part of its charm, but you are not completely cut off. The nearest town is only about 15 minutes away and has supermarkets, shops and other amenities, so it is very easy to go out if you want to. Overall, this was a really memorable stay. Beautiful villas, excellent food, fantastic facilities, a wonderful beach and genuinely great service. We would very happily come back.

Every visit to Banyan Tree Samui reminds us why it remains one of our favorite places in the world. The stunning property, the exceptional attention to detail, and the genuine warmth of every team member create an experience that is truly second to none. Their kindness, professionalism, attentiveness, and ability to make every guest feel special are truly exceptional. They consistently go above and beyond, anticipate every need, and make every stay effortless and memorable. Every member of the team contributed to another perfect holiday, and we are already looking forward to returning. Thank you Banyan Tree Samui once again for the outstanding hospitality and for creating such wonderful memories.