Melati Beach Resort & Spa

This hotel is quite unfriendly to Asian‑looking guests. When my friend came to visit me, a white individual told the hotel staff that my friend was not a registered guest. At that time, I had no mobile‑phone signal and could not receive my friend’s messages to send over the room number. The hotel staff proceeded to turn my friend away. โรงแรมแห่งนี้ไม่ค่อยเป็นมิตรกับคนหน้าตาชาวเอเชีย เมื่อเพื่อนของฉันมาหาฉัน คนฝรั่งบอกพนักงานโรงแรมว่าเพื่อนของฉันไม่ได้พักที่นั่น ในขณะนั้นโทรศัพท์มือถือของฉันไม่มีสัญญาณ จึงไม่ได้รับข้อความจากเพื่อนและไม่สามารถส่งหมายเลขห้องให้ได้ พนักงานโรงแรมก็ขับไล่เพื่อนของฉันออกไปเลย

We had an absolutely wonderful stay at Melati Beach Resort & Spa. This was actually our second visit—we first stayed here about 12 years ago, and we are happy to say that the resort is just as beautiful today as we remembered. The rooms were spotless, beautifully designed, and very comfortable. The entire resort is well maintained and creates a peaceful, tropical atmosphere that makes it easy to relax. The food was outstanding throughout our stay. Every meal was delicious, with a great variety of high-quality dishes. Overall, the service was exceptional, and every member of the team made us feel genuinely welcome. We would especially like to thank „Fon“ for her kindness, attentiveness, and warm hospitality. She was always incredibly friendly and wonderful with our children, making them feel welcome and comfortable from the very beginning. Her caring attitude made a real difference to our family holiday. A special thank you also goes to „K“ and „Sunny“ at the pool. His friendly personality, excellent pool service, and positive attitude added so much to our relaxing days by the water. He always greeted us with a smile and made sure we had everything we needed. Yes, Melati Beach Resort is not the cheapest option—but in our opinion, the quality, the service, and the overall experience fully justify the price. It is a place where you truly feel looked after. We highly recommend this resort and sincerely hope to return again in the future.

We were recently married at Melati Beach Resort. Right from the beginning the staff were so helpful in organising the ceremony and dinner. The ceremony was on the private beach followed by a wonderful banquet in the restaurant surrounded by a garden. We felt the warmth and best wishes from everyone there to make the day so special for us. A special thanks to Air, Amnuay and Pad Thai (waiter) and their team to ensure everything went smoothly. Thank you Melati. Nina and Paul.

We thoroughly enjoyed our week at Melati. We had a private pool villa interconnected to another room which was perfect for our teenage kids. The rooms themselves were really well appointed and comfortable. The breakfast buffet was a highlight as was all our dining experiences at both restaurants in the resort. Our days were spent between the pool, beach and our villa, trips into town and a few tours. The hotel is quite isolated (one of the reasons we chose it!), but we took a combination of Grab and the resort shuttle to check out Chaweng and Lamai. It was great to come back to the resort and relax after experiencing the madness in town. The staff are absolutely amazing, a special mention to Som, James and John who were always so welcoming. One small grumble was the wifi which was at times unreliable. I ended up getting an eSIM to make use of the 5G coverage. Fast and hassle fee. We don’t typically go back to the same place twice, this might be the first!

We stayed at this resort for 3 weeks with our friends and found it to be a fantastic resort, the rooms are huge and clean, the staff were all friendly and helpful. The yoga Pilates and gym were excellent and all the management went above and beyond to make our stay stress free. Special thanks to the manager Simon and also mame at the front desk assistant manager. We would recommend this resort highly.