The Ritz-Carlton, Koh Samui

Excellent hotel truly a five star hotel experience, has a great spa pool if you need your peace and quiet and a family pool for the kids. The rooms are big and comfortable and the service is impeccable

Wow. Saying here so thought I’d try a Thai massage. 90 mins with Nok followed by drink, snacks and a lovely chat provided by Saan. I love a massage but haven’t had one for ages. My neck, back and hips are so tight and uncomfortable so I thought I’d try a Thai one to see if it made more difference. I have never been so stretched and felt such force before but honestly i feel like a million dollars afterwards. I feel taller and just at peace. Now for my glass of champagne and crackers as provided in a beautiful chill out space.

Stayed as a family of 4 with 2 older teenagers. We rented a villa with a pool for us and a standard room for the boys. Both rooms were exceptional but the villa with pool made our stay and I would recommend booking one if you can. The main pool is relatively small for the size of the resort (it’s enormous), there is only one swimming pool and not that many sunbeds although the staff were fab at finding us space. Disappointingly there is no adults only pool which I would say is an oversight. On site restaurants were all fantastic, you pay top prices but breakfast was a miserable experience and felt like eating in a school canteen, noisy, crowded, hot and lacking atmosphere. A case of eating and getting out as fast as possible. Staff as in all of Thailand could not have been better.

Back from our two week holiday and we are pining after the hotel in a big way. We’ve stayed at many amazing hotels around the world, but this one tops it for us. The peaceful location was what we loved the most - being away from busy built up areas made for the most relaxing holiday. From start to finish, we received some of the best personalised service we’ve ever had. A piece of our hearts will always remain with the wonderful Thai staff who made our holiday so special. We celebrated a wedding anniversary and birthday whilst we were there and we’ve never been made to feel so special, with bouquets of flowers, hand written cards, birthday cakes, towel art, petal baths and greetings from happy faces. The pool staff, spa therapists, ‘sundown’ team, breakfast staff and management were all so lovely. Big shout out to Tee, Ruben, Sasha, Ping, Stamp, Sear and Raj around the pool, staff at the View and our house keeping team. We all felt like royalty! Thank you all so much. Top tips - it’s easy to use the Grab app for cabs out of the hotel, they arrive in seconds. Buggies around the resort saved us a lot of sweaty moments. Complimentary sundown drinks and canapés each evening 5:30-6:30pm was a lovely way to chat with the staff and watch the sun go down. The View restaurant has was our favourite - incredible view, food and service. There are aircon rooms by the pool for a bite to eat. Lunch by the pool was good value, burger fries and soft drink for 499 baht. Breakfast was amazing, so much choice. We choose to sit in the aircon room because it was hot, but apparently they’re getting aircon in the breakfast room in a couple of months. When you arrive you’d receive a list of complimentary activities - kayaks/SUPs, stretching, Pilates and boxing etc. we also made the Thai garland which was so lovely and relaxing. Thank you also to June for making us a special garland! We stayed in a 2 bedroom suite which was huge! 2 huge bedrooms, 2 huge bathrooms, a living and dining area as well as a balcony the length of the room. The most incredible room we’ve ever stayed in. My family and I will always remember our time at the hotel fondly. A faultless stay from start to finish.

Our stay at The Ritz-Carlton, Koh Samui was wonderful. The resort is stunning, with breathtaking views, beautiful pools, and spacious, spotless rooms. The service was excellent throughout our stay, and every staff member was warm, attentive, and professional. The only area for improvement was breakfast. While the selection was good, coffee and egg dishes are prepared to order, which often meant a long wait. In addition, the breakfast area is not air-conditioned, making it less comfortable on hot mornings. Overall, we had a fantastic experience and would happily return