The Ritz-Carlton, Koh Samui

Pros: • the rooms are very comfortable and spacious, with good size balconies. • there’s a wide variety of food available and, if you choose to use it, room service is prompt. • to be fair, the management are so an excellent job of addressing any issues you might have. • the staff are very friendly and, perhaps with the exception of some at breakfast, attentive. • the tennis court is in decent nick, with rackets, balls, towels and cold drinks readily available gratis (you’ll need the later two!) • our lad says the hymn way in good condition. Cons: • we didn’t accept the first room they offered us as it hadn’t been cleaned properly and the ceiling was clearly letting in water. Our second for the kids room wasn’t available forty five minutes after it should have been. • on a couple of occasions our food order or the subsequent bill were incorrect. • don’t go into the sea without shoes on of some description. There are razor sharp rocks just under the surface until you have swum out a good distance and the warning signs aren’t obvious. Best to stay by the pool unless you're using the kayaks • the level of service at breakfast was hit and miss, especially if you wanted a coffee or an omelette - they take ages ! Conclusion: This is a more than decent place and I would have given a higher rating if the breakfast situation was more organised, but it’s clearly nearer to ‘good’ rather than ‘very good’.

Absolutely fantastic. The property is beautiful, the standard rooms are extremely spacious and the staff is the friendliest we have come across in Thailand. Food in the resort is expensive, and the beach is not really for swimming due to large rocks (but makes for nice scenery). Would definitely come again.

Excellent hotel truly a five star hotel experience, has a great spa pool if you need your peace and quiet and a family pool for the kids. The rooms are big and comfortable and the service is impeccable

Wow. Saying here so thought I’d try a Thai massage. 90 mins with Nok followed by drink, snacks and a lovely chat provided by Saan. I love a massage but haven’t had one for ages. My neck, back and hips are so tight and uncomfortable so I thought I’d try a Thai one to see if it made more difference. I have never been so stretched and felt such force before but honestly i feel like a million dollars afterwards. I feel taller and just at peace. Now for my glass of champagne and crackers as provided in a beautiful chill out space.

Stayed as a family of 4 with 2 older teenagers. We rented a villa with a pool for us and a standard room for the boys. Both rooms were exceptional but the villa with pool made our stay and I would recommend booking one if you can. The main pool is relatively small for the size of the resort (it’s enormous), there is only one swimming pool and not that many sunbeds although the staff were fab at finding us space. Disappointingly there is no adults only pool which I would say is an oversight. On site restaurants were all fantastic, you pay top prices but breakfast was a miserable experience and felt like eating in a school canteen, noisy, crowded, hot and lacking atmosphere. A case of eating and getting out as fast as possible. Staff as in all of Thailand could not have been better.