Just left this beautiful hotel and we wanted to share our amazing experience. We stayed for 7 nights in a sea view room, it was in a great location with ideal access to the beach, pool, gym and bars/restaurants. The hotel staff could not do enough for you, including being very courteous and respectful every time they saw you. They arranged buggies to get around the 28 acre resort and taxis whenever we wanted to venture out. There was plenty of water available (you’ll need it in the heat and humidity!) and a WhatsApp number to make any requests, which they replied to almost immediately. The food at breakfast, lunch and dinner was delicious with 3 restaurants to choose from, all in their own beautiful setting. This is the number one ranked hotel for a reason. We will definitely stay there again the next time we visit Koh Samui.

Tongsay Bay hotel very good. The staff is very friendly and you get local vibe. Initially I think about staying in known resort but decided to give this try. It was amazing. Food was good. The staff is ready to help and using WhatsApp easy to get service. Helpful in getting us around the island and suggesting what to see. My darling and I enjoyed our 3 day stay.

What a special place! I have never been to such a relaxing and soothing location and we have traveled a lot . We feel secure knowing we are supporting a eco friendly resort where working alongside nature is a priority. Since, becoming part of Garrya unfortunately the prices have increased but I suppose that is expected and obviously hasn’t put us off as this is our 3rd visit. The last two times we came we brought our teenage daughters and booked Akorn Villa, which is a two bedroom seaview pool villa and it is just gorgeous, spectacular views and a luxurious Villa. The grounds and rooms are stunning but what makes this place truly special is the staff. Many staff members were there when we first visited on our honeymoon 20 years ago and there are some new faces too. Reception staff are always there to help and go above and aboard to assist you, Da (who had us in stitches) Noey, Kate and Nok were particularly helpful and always smiling. It was nice to see Mark the hotel manager who we met 20 years ago and meet the new general manager Manuel, both are very visible talking to guests and hands on, mucking in to clear plates in the restaurant when needed etc. If you walk down to the small but beautiful and complete private beach, one of the pool staff are there to give you a glass of iced water huge towel for your bed and a rolled towel for a pillow before you have time to put your bag down. They will also help you to take out any of the water sports equipment and show you what to do if you need help. My husband loved the little catamarans boat and they would happily drag it up and down the beach for him most days. The food was so good I looked forward to every meal time. Everyone at the restaurants were just so lovely Grouf , Aek, Kookie, Tiger and Sakrai. Joy and Pong made the best omelette and the perfect poached egg every time. They all make such an effort, I got a birthday cake and card on my birthday and a lovely pastries for our last day. Not forgetting all of the staff in the background maintenance men were just brilliant, we had a problem with our air conditioning one night and they were at our room fixing the problem within minutes. And the buggy men and women who will happily drive you around the resort or bring you to your room if you have come back to the hotel from a busy day. Choengmon is the closest town only about 10mins walk from the hotel, the hotel also offer a shuttle bus, it has a number of restaurants but we preferred if not eating at the hotel to travel to the Old Fishing Village which has a brilliant night market or Cheweng which is much more lively and selection of restaurants and shopping. We have been there for Songkran (Thai water festival) the last two visits and it is so much fun down in Cheweng the atmosphere is great. Be warned if you go out expect to get wet! We can’t wait to go back to be honest. The staff seem genuinely happy to work there and want their guests to be happy. We will be returning!

This was our 6 visit to Tongsai, first time since the recent refurbishment. The subtle changes made to the rooms and all areas around the hotel make it even better than before without changing any of the hotel best points. Food was excellent as always and the overall location is perfect for a quiet eco-friendly get away. You may find resorts with a better beach or slightly better food somewhere but I doubt you could ever find a team of staff that would look after you with such genuine care and attention that you find at Tongsai. My wife was ill during our stay, Manuel (The General Manager) Tang and the whole team could not have done anymore for us. Look forward to seeing everyone at Tongsai soon.

Awesome location, fantastic property, best service, great food, lovely staff. We’re celebrating our 25th wedding anniversary and the this stay at the resort was the most memorable and magical. Both of us thoroughly enjoyed our stay and the hospitality