The Westin Hapuna Beach Resort

My wife and I had a wonderful weekend getaway at Westin Hapuna. The room is very spacious and has all the upscale amenities you imagine that come with staying at a Westin. The 2 highlights of our weekend were relaxing at the Adult pool overlooking Hapuna beach & dinner at Meridia. The food at Meridia was delicious, and had nice presentation but I highly recommend the Octopus starter.

We had a wonderful stay at the Westin Hapuna Beach Resort during our two weeks on the Big Island. Our room was comfortable and perfect for our family of four. The beach was absolutely beautiful, and the breakfast buffet was plentiful, delicious, and a great way to start each day while enjoying the amazing views. The family pool was a big hit, and we loved that there were usually shaded chairs available both by the pool and on the beach. Housekeeping kept everything spotless, and the valet team was outstanding—always quick and efficient in getting our car ready so we could head out and explore the island. All in all, this was the perfect home base for our Hawaiian adventure, and we’d happily stay here again! 🌴☀️

A very enjoyable relaxing resort with good service and great people. Meridia restaurant is a must to enjoy the food and the view.

I stayed at Westin Hapuna Beach back in 1995 when I was living and working in Hawaii and the hotel had just opened. Finally returning this past month I found it the spectacular place I always remembered. The property seems in great shape 30 years later, and I would recommend the Westin as the quintessential Hawaii beach experience. Hapuna is likely your best beach option on the Big Island. We had a “partial ocean view" on 7th floor which provided an impressive view of gardens and the Pacific, and was spacious and well furnished. The parking staff was brilliant - enthusiastically providing me clear directions for running - suggesting a loop incorporating the gorgeous Ala Kahakai trail to Mauna Kea resort. Pools were crowded, but comfortable. Fitness center was excellent. The a la carte breakfast was a lovely setting – granted it was absurdly expensive at $70 for coffees, Acai bowl and some blueberry pancakes. Dinner at the poolside was delicious and casual and great service and great value for captive audience at an upscale resort. My only complaint was the arrival, check-in experience which really should be a magical moment. Instead we were brusquely handed a perfunctory welcome drink and defensively informed of resort fees and parking charges (which we were already aware of). I can appreciate that the reception staff might have become more defensive after dealing with argumentative, entitled guests demanding upgrades, but still, I was hoping for the welcoming arrival experience at Westin Hapuna I remembered from years ago.

Been coming here for years. Now it’s starting to look like the land threat time forgot. It’s also behaving like they’ve forgotten about the property. The staff is nice but there seem to be no process to ensure the hotel operates at a level one would expect for a minimum of $750 a night. They don’t check to make sure there is enough shampoo or body wash. They don’t have berries or sausage at the $60 a person buffet and the store doesn’t carry much of anything. So sad we used to come here each year now we will need to find another hotel.