The Mauna Lani Bay Hotel & Bungalows

Beautiful resort with friendly staff! We enjoyed the special touches like the lei greeting, pog , and cold towel upon arrival. It was our anniversary and we had chocolate dipped strawberries that greeted us in our room. Enjoyed the beach and seeing a sea turtle in its natural habitat. The food at Canoehouse and HaLani were delicious and was delicious, but it was nice to be able to walk to Foodland too. We will return!

The hotel has a great ambiance, and the staff I interacted with were friendly and helpful. Unfortunately, those positives were overshadowed by two serious issues that made this stay very disappointing. First, there was a cockroach in the bathroom. For a hotel at this price point and star rating, basic cleanliness should not be an issue. Second, the hotel’s handling of planned maintenance was unacceptable. The hotel was installing solar panels on the roof and required all guests on the 6th floor to vacate their rooms from 9:00 AM to 2:00 PM. This was clearly a planned project, yet guests were only notified one day in advance. We were checking out that day and had planned to pack in the morning, so being told we could not use our room during those hours created a major inconvenience. The option to temporarily move to another room was only offered after we specifically asked. This wasn’t an emergency repair—it was scheduled work. Management had plenty of opportunities to handle it better: notify guests before arrival, disclose it at check-in, or simply stop selling rooms on the affected floor for that day. Instead, the burden was placed on paying guests to adjust their plans at the last minute. While the front-line staff did their best, the lack of planning and communication from management fell far below what I would expect from a 4-star hotel.

One of my favorites. This hotel is the perfect setup for kids and parents. From the daily schedule of activities, bike rental, kids club, open space next to bar and restaurant for kids to run around, everything is great. They could add one or two more restaurants, but other than that, loved it.

Beautiful setting, great service and dining options, nice and quiet adult pool, healthy reef with beach access for snorkeling. Lots of young families, not too busy in June. Typically go to Maui, but I would return to the Auberge!

We booked on Amex platinum and thought the value was great for the money We never left the area during our 5 night stay. The room was excellent and they had a nice welcome gift for our son. The inroom dining was surprisingly fast. The room was cleaned 2x daily. They have free laundry machines which was excellent We sent our son to the kids camp 1 morning - we were very nervous but he had a great time. We booked the tennis court, went for yoga, got snorkel kits, rode bikes - lots of amenities. We even took the convertible around. Concierge was not as helpful as we would like. Valet and self-park are the same price. in retrospect we should not have gotten a rental car at all We took the shuttle to tommy bahama for a lunch. Overall the food and drinks were great , the breakfast was fantastic in particular (not the buffet but from the menu). We would have liked to see more vegetarian friendly food options. The store was great to get icecream/beer etc The hotel design is pretty good - u never have to walk too much they had a fun area to watch the soccer games.