The Mauna Lani Bay Hotel & Bungalows

The staff at the Mauna Lani provide outstanding hospitality and will treat you like a valued guest. The entire staff is pleasant, professional, helpful and will do whatever they can to ensure you enjoy your stay. They will greet you with a smile and call you by name. The property is located in the Waikoloa Beach Resort area overlooking the ocean. There is a small sandy beach out front and a larger sand beach a short walk down an ocean-front path. There are three pools on property. The facility is stunning, spotless and has a spacious, open-air feel. I would call the design "Hawaiian Contemporary". Although the resort has over 300 rooms, it never felt crowded. Our room was spacious, clean, well-stocked, nicely furnished, had a large patio, a very comfortable bed and two sinks in the bathroom. Their two main resturants (Canoe House and HaLani) are both noteworthy. They have a deli/coffee shop that opens at 5:30AM to cater to people heading out on early morning adventures. The resort also has an impressive array of activities throughout the day. Three minutes from the resort is a shopping center where you can pick-up supplies as well as a Tommy Bahama restuarant that serves tasty food in an inviting atmosphere. The resort is not inexpensive, but I consider it a good value given the level of service the entire staff provides and the overall atmosphere and ambiance you experience while you are there.

We are absolutely obsessed with the Mauna Lani! We decided to stay there for the first half of our honeymoon and we were so pleasantly surprised by the quality of our stay. From the hotel room to the staff and service, we would genuinely plan our next vacation around finding an Auberge property. The food and beverage options were consistent and delicious, the pool service was flawless and we were never having to flag anyone down. We felt so pampered and it was hard coming home. I would 10/10 recommend the Mauna Lani to anyone visiting Hawaii!

Our timing was unfortunate and a big storm hit for our entire stay but the Mauna Lani staff made any disappointment disappear! They provided activities to escape the rain and were also ready to set up furniture and lounge chairs at early little pocket of sun came through. The restaurants on property were outstanding, the decor is beautiful, and everyone greeted us with a smile. The kids club was a huge hit and Monica was great at keeping the kids entertained even though they had to stay indoors all day. I almost canceled our trip because of the weather and I am so glad I didn't. It was an incredibly special visit and we are already planning our trip back. Couldn't recommend this resort enough - mostly to families with young kids.

It would be very difficult to find a negative about this resort. All of the employees were outstanding and courteous throughout our stay. They made us feel welcomed from the moment we stepped foot in the hotel. It’s a BEAUTIFUL hotel but a hotel can only be as beautiful as their staff. Their staff is the reason this place is a 5 star resort in my eyes. Book them!

Beautiful open air property that beckons you in with great design and wonderful pool and beach areas. Staff was genuinely welcoming and friendly; made you feel important at every interaction. We had gorgeous 3rd floor ocean view room. Well thought out bathroom area with 2 vanities on opposite sides so 2 people can have sink and mirrors at same time. Comfortable beds. Loved the Surf Shack for lunch. Did the sunrise outrigger canoe trip and it was outstanding. The resort amenities package (was included with our Costco purchase) included unlimited use of rental clubs and driving range, which was fantastic morning activity (The greens fees were $275 for hotel guests) Several dining options; would pass on the HaLani casual restaurant (expensive fort what you get). Good snorkeling at the property's Beach Club which is short walk away. Overall, a great resort that makes it tough to leave the property but easy come home to.