The Mauna Lani Bay Hotel & Bungalows

We booked on Amex platinum and thought the value was great for the money We never left the area during our 5 night stay. The room was excellent and they had a nice welcome gift for our son. The inroom dining was surprisingly fast. The room was cleaned 2x daily. They have free laundry machines which was excellent We sent our son to the kids camp 1 morning - we were very nervous but he had a great time. We booked the tennis court, went for yoga, got snorkel kits, rode bikes - lots of amenities. We even took the convertible around. Concierge was not as helpful as we would like. Valet and self-park are the same price. in retrospect we should not have gotten a rental car at all We took the shuttle to tommy bahama for a lunch. Overall the food and drinks were great , the breakfast was fantastic in particular (not the buffet but from the menu). We would have liked to see more vegetarian friendly food options. The store was great to get icecream/beer etc The hotel design is pretty good - u never have to walk too much they had a fun area to watch the soccer games.

Great accommodations. Beautiful setting with fantastic pools, hot tub and beach. Friendly staff and and relaxing atmosphere.

Fantastic location and service. One of the places you don't feel like you have to leave. Would absolutely recommend it to anyone looking to visit the big island. Very good golf course as well!

The bungalow was incredibly spacious and comfortable, and we absolutely loved the private pool and jacuzzi. Dinner at sunset at Canoe House was unforgettable, but the absolute highlight of our trip was the private snorkeling excursion on the hotel's private boat—it was a once-in-a-lifetime experience that we will cherish forever. As for the beach, it was quite pebbly and had less wave action during the day, making it less accessible than Maui’s beaches, but it was still a much better and more relaxing experience than Waikiki. What made our stay even more perfect was the exceptional service. The prompt and professional response from the resort manager, Melissa, was truly outstanding. Additionally, the quick feedback and warm, friendly attitude of Ian, who looked after us, left a lasting impression. If I ever return to the Big Island, I will definitely stay at this hotel again. Highly recommended!

The Mauna Lani is the finest resort hotel that I have ever experienced. My family and I sincerely appreciated the beautiful facilities and grounds and the absolutely extraordinary service that we encountered throughout the resort.