The Mauna Lani Bay Hotel & Bungalows

We took 9 of us to celebrate a big birthday. We had been planning it for over a year and decided on the Auberge Mauna Lani because we thought a 5 star hotel would treat us as 5 star customers. That was unfortunately not the case. The service was just so so from our "personal" concierge to the pool guys setting up the beach chairs. The restaurants lacked consistent service and the food was good for the 9 and 6 year old grand kids. For the rest of us, they were marginal at best. Canoe House was the exception. For what we paid for 4 rooms and an ocean front suite, the value was just not there.

Our stay at the Mauna Lani, Auberge Resorts Collection was truly exceptional. The beach and pool setup is outstanding. The beach area is calm, swimmable, and perfect for relaxing, with plenty of space to spread out and never feeling overcrowded. The pools are equally well done—beautifully designed, well-maintained, and ideal for both lounging and families. Service around both the beach and pool was attentive without ever feeling intrusive. We also really appreciated the added amenities included with the resort fee. Thoughtful touches like glass-bottled water, beach equipment, and other included perks made the experience feel elevated and seamless without constant add-ons. Dining across the property was excellent. Every meal we had was fresh and delicious, but Canoe House was a standout. The setting alone is incredible—right on the water at sunset—and the food absolutely lived up to it. It was easily one of the highlights of our trip. What truly sets this resort apart, though, is the staff. Every single team member we encountered was warm, welcoming, and genuinely focused on making our stay special. The level of service was consistent across the entire property and made a lasting impression. Overall, Mauna Lani, Auberge Resorts Collection delivers a perfect blend of luxury, comfort, and authentic hospitality. We would absolutely return

Truly lovely experience from the moment we walked in the door through our departure - the staff was engaged and accommodating. We loved our time at the time hotel so much that we didn't leave. We highly recommend this property. Leia and the staff at the Francis Brown Club made our stay especially special and we can't wait to come back next year.

Excellent property with outstanding food and service. Lots of activities and great pools. Highly recommend morning canoe service

Third time at this resort. Golf, snorkeling, beach, good pool, great restaurants, good workout facilities. Only reason for 4 stars was due to an ant problem in our room. Ants all over the room, including crawling on my clothes in the closet.