The Ritz-Carlton, Kuala Lumpur

The hotel itself is lovely with a good location. The staff is very helpful and friendly. Rooms are spacious and well furnished. The bathroom is luxury.

MASUM Bellman Thank you so much for being so kind and having such a wonderful time I'm looking forward to coming again next time

Great experience with the service we received from the bell man, Masum. Nothing was too much trouble for him to make our visit enjoyable.

I stayed at this hotel for two nights, and it was such a great experience. From the moment I walked into the lobby, I could feel how warm and professional the staff were. Since my booking included Club Lounge access, one of the staff kindly took me to a special counter in the Club building for check-in. Everything was explained clearly, and I was even upgraded to an Executive Suite, which made me really happy. During my stay, I received a sweet welcome card and some nice treats. The room was always clean, and the housekeeping and turndown service were both excellent. The bathroom with white marble looked elegant, and the bed was super comfortable. I also tried their spa, which was amazing and helped me relax after a few busy travel days. Overall, everything was wonderful. I truly enjoyed my stay here and would love to come back again.

Wonderful hotel in Kuala Lumpur. Mr. Masum Bellman helped us carrying laggages and getting a ride. It was a sach a wonderful hospitality.