February 6, 2018 for 3 nights for 2 adults.

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The Ritz-Carlton, Kuala Lumpur in Kuala Lumpur, Malaysia

The Ritz-Carlton Kuala Lumpur, Malaysia's first luxury boutique hotel with butler service for all rooms, is located near Bintang Walk, Kuala Lumpur's upscale and trendy business and entertainment hub.

Guests experience a relaxed and refined ambience with the distinctive sense of the unmatched Ritz-Carlton service. The new tropical "Spa Village" is a holiday in the city, complete with multiple treatment rooms (featuring massage and beauty services), indoor/outdoor treatments, sensory room and a second outdoor pool with waterfalls. Health club facilities include 24-hour fitness center, sauna, steam room and whirlpool.

Location of The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur
168 Jalan Imbi
Kuala Lumpur, Malaysia

Nearest Airport: SZB

Reviews for The Ritz-Carlton, Kuala Lumpur

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TripAdvisor Traveler Review Rating Reviewed 20 hours ago

I stayed here for 2 nights in Jan'18 The good :- 1. Was given a complimentary upgrade to a higher floor. Was much appreciated. 2. The room is really awesome. I am unable to find ANY defects in the room. Its perfect..spacious! 3. The Ac in the room works great..especially the temp control! 4. The rain shower in the bathroom is addictive .. Its got amazing water pressure and I was taking showers 3 times a day. It was so so so so GREAT! 5. The "do not disturb" sign was honored and respected by the staff. 6. The bed is super comfortable. 7. Every one seemed super polite. Lot of "Good morning" and "Good evening" and "certainly" everywhere in the hotel! 8. The location is absolutely the best. Right in middle of all the action! The NEGATIVES. 1. The internet connection is hopeless. for a room at 350 usd a night and give us internet connection of quality from late 90's a joke. On request, my internet connection was "upgraded" but even the upgraded version was very ordinary. I strongly suggest that you give the best quality internet to clients paying 350 usd/night. Its and no more 1998. Please wake up! Internet is no more a "luxury". Its a necessity! For this reason alone, I may not return to this hotel with the hotel scene in KL being so competetive! 2. The room is not noise free.Despite being in a higher floor, I was woken up early morning due to noise from the cleaning ladys and/or other guests. 3. The lobby bar is hopeless. Has awesome ambience but quality of cocktails served there is below par. 4. the most expensive capucciono served at the hotel restaurant is absolutely useless. Best to go to starbucks! 5. when checking out, I was trying to tell the front desk staff ..about the issues I thought were imp to improve - but she seemed least interested. The manager should train front desk staff for such things. My final views - If you are a business traveler and need high quality internet/ want to sleep late morning till 10-11 am - this hotel is not for you. if you are a leisure traveler and thrive on ambience - its indeed a v beautiful hotel. Hope this helps! if it does, please do not hesitate to click on "The review was helpful" tab. Thank you and have a great day!

Sally M - London, United Kingdom

TripAdvisor Traveler Review Rating Reviewed 2 days ago

I think the hotel’s location is best in town. Rooms are clean and spacious. Staff is very friendly and they have a great Concierge that can guide you around KL! Breakfasts could be better I think, although there are many dishes presented I would want to see more of cheese/ham assortment.

Mikhail G

TripAdvisor Traveler Review Rating Reviewed 2 days ago

We love to come to this hotel once a year. Its located in the heart of the shopping district and the best malls. Staff is really nice and helpful. I recomment you book a room with access to the club lounge. You will then have access to the five daily culinary presentations free of extra charge. Our favorite is the Afternoon tea (see picture) served by Club Concierge Tun!

Kari J - Espoo, Finland

TripAdvisor Traveler Review Rating Reviewed 3 days ago

If you blue and you don’t know where to go to. Why don’t you go where fashion sits. Puttin on the Ritz.... Let’s face it. Butler service. Superb staff. Iconic hotel. World class spa perfect location Why even bother to stay anyway else in KL. This is it! Untouchable hotel for class service and style. Will definitely visit again and again and again....:

MSD156WP - Cape Town Central, South Africa

TripAdvisor Traveler Review Rating Reviewed 5 days ago

Great hotel with very friendly room dining staff MOMEN. He is very helpful & care of us. We will definitely be staying at the RC KL again. which was great given that we were travelling with teens. Beds were very comfortable also.


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