Ritz Carlton KL is perfectly located in the heart of the shopping district. A 5 mins walk to Pavillion and other malls. The service cannot be faulted, everyone greets you with a smile and is eager to serve you. The rooms are very spacious, clean and luxurious. My own complaints would be the limited number of TV channels and average buffet spread during breakfast. But overall, a very very good hotel =)

Many thanks to Velu - club room Musaddique - club room Nilufa - breakfast Tariq Ul A - breakfast juice bar Fantastic service. Extremely professional and accommodating. Keep it up and all the best

All staff were polite, service is top notch! The hotel has a luxurious feel which is consistent in the design, the facilities and the service. Check in was spot on. Velu, the club lounge manager is thoughtful, he assisted us for check in and brought us to the club lounge for light lunch. We stayed in a club room and the room is chic and modern, it is spacious and nice. Their club lounge offers breakfast, light lunch, afternoon tea, cocktails, hors'd'oeuvres, dessert and cordials. We were stuffed. An area for improvement is the pool, it is just not inviting but the jacuzzi, steam and sauna room was a treat. We will definitely stay again.

Classic Ritz with gold and leather accent. Formal vibe with casual mix into it. Great equipments and facilities for both swimming and exercise. A day trip for culinary is also a journey worth the visit, afternoon tea time or Chinese lunch or dinner both perfect to indulge. Location is also a key with just a short walk to the center of all actions.

We stayed at this hotel from 8-11 April and had a wonderful experience. Our room was upgraded to Executive Deluxe room. Hospitality was at a personal level. Food options were good. Location was very central to all malls (Bukit Bintang is the commercial centre of KL). In between, I had sore throat and as soon as the restaurant manager came to know from my family, he sent a bowl of soup to our room. A very personal touch. Additionally, Mr. Tarikul A, the person from the juice counter gave me a very wonderful detox juice with ginger, lemon, pineapple and green apple that really helped my sore throat. If we ever go to KL, this will be the only hotel where we will stay. During this trip, we also stayed at JW Marriott which was very nearby but Ritz Carlton experience was the best we had. Thank you for the wonderful hospitality 🙏😊