La Quinta Resort & Club

Huge roach in room had to check out at 10pm because the manager was not helpful. It was a water bug that crawled under the bed. My daughter was already sleeping. They didn't even offer any compensation. They advertise they have a game/arcade room - they do not it's apparently seasonal (not in the summer ) also the kids club is seasonal (not in the summer ). Apparently on weekends their room cleaning starts late and ends at 5. We left our room at 9 am and came back at 230 room was not cleaned and I was told of I wanted earlier cleaning it needs to be requested. We were there in mid August and seems like their summer season is over and hospitality went out the window. Very unpleasant experience. Robert the manager was very unpleasant to work with. When I called about the roach and said we will be checking out his response was "wonderful". Definitely never staying here again.

Great place! Peaceful atmosphere with very friendly staff. Pools are heated to a perfect temperature. Breakfast was very tasteful full of flavor and extremely accommodating staff, attentive. Had a great stay! And am so excited to come back !

This place definitely transports you to a different world. The property is absolutely massive. 40+ pools and 60+ hot tubs. The staff is consistently all over tending to the landscaping and keeping towels stocked all over and trash picked up. Very few flaws at this property. Rooms have some very small signs of wear. Had the Starlight Casita, which was great as it had a private enclosed patio with fireplace. Biggest flaw, if I had to name one, is the hard-to-navigate layout. Place is also very dark once the sun goes down, making it even harder. They do provide a few directories throughout the property, and the online map/guide is a lifesaver as it can see your location. It is definitely a resort, which comes with resort-like prices. The on-site market has some reasonable prices, but the room service charges are steep and the in-room dining guides are not updated with the prices they show when you go to place an order. Definitely recommend (for reference, this used to be a Waldorf property)

On a weekend stay, they were able to get us a room earlier than the check in time, the rooms were clean and spacious with large shower and tub. Each group of rooms had an individual pool. The Adults Only pool was comfortable and relaxing. Look forward to visiting again.

I’ve been to the resort many times but I’d never visited the spa. I purchased a Travelzoo deal for a massage and I don’t regret it one bit. Garry was a fantastic therapist with just the right amount of pressure but receptive to my needs (less or more pressure). He’s been a therapist for over three decades and it shows! I’ll be back without a doubt! The spa grounds are gorgeous and I wish I’d have made more time to enjoy them.