La Quinta Resort & Club

The entire staff at La Quinta is absolutely top notch and I just can’t say enough nice things about Kevin and the tennis department. We’ve been working with him for 6 years in a row now and every single experience has been flawless. He’s the best in the biz!

Still the same beautiful facility; we stayed in a vintage casita with lovely updated amenities. Service standards have slipped under this (fourth?) round of private equity ownership. We asked for a bellhop to help at checkout; promised in 5 minutes and never arrived (we waited 30 minutes). Asked for ice in the room one day during the stay; was promised delivery which didn’t arrive for 60 minutes—when I asked again, it came in another 30. A minor problem but at $1200 a night they should do better.

Came Here for the BNP Tennis tournament for 3 nights. Sprawling facility with 25 tennis courts and many one story buildings. We came at night no harder to navigstd. Had tonhave a bellman tske us to iur room. Use the flag pole as a reference guide to the lobby. Room was very nice. Comfortable bed. 2 fire places and our own private patio. Diamond members get $30 a day for breakfast which we used in tbe marketplace. Prices reasonable in tbe marketplace. Tbre are 42 pools, lots of restaurants and many lawn games. Valet parking is easier for $10 more than self. You are 15 minutes from lots of restraurants. If you love tennis stayhere for the Indian Wells tennis tournament with a free shuttle every day.

Grounds were beautiful, but our room was in disrepair!

I recently stayed at the La Quinta Resort and our dog escaped the condo where we were staying at night and got lost. Three couples were on vacation. Two couples got back to the condo first, and the dogs were excited. My dog was expecting to see me, but I wasn’t back yet, so she took off into the darkness, hoping to find me. That was 10 pm at night. We alerted as many staff people that we could find, and four gentlemen volunteered to use their golf carts and walkie-talkies to track her down -- Lupe Machuca, Johnny Andrade, and John Fuentez from the Banquet team, and Joshua Juarez from the Security Team. The security at the gated community and golf course next door spotted her, and the La Quinta Resort Rescue Squad tracked her over fairways and greens in the middle of the night, and finally herded her back to my car, which she recognized. We were reunited at 3 AM! I can’t say enough good things about the entire La Quinta Team. They were working behind the scenes looking at all their security cams, and then forwarding what they saw to the four guys doing the searching on golf carts. Everyone was involved. I give La Quinta 5 stars for service, commitment and compassion!