Cascade Wellness Resort

The hotel has a good location because it’s close to some really cool walking trails. However, I would not recommend staying here. We booked a one bedroom suite with a pool view but none of their suites have a shower. It is a bathtub. Which normally I would be fine with. However, the bathtub is so high that getting in and out of it is an absolute safety hazard. It is an actually a Jacuzzi tub with a hand held shower wand, which slants forward so you cannot even get under the showerhead. It’s a very small handheld shower and the water sprays everywhere so the floor of the entire bathroom becomes wet and both me and my husband slipped numerous times trying to get in and out. I would highly recommend not staying at this place, because management does nothing to resolve the issue. They basically said I have to pay extra for a two bedroom suite which has a shower. And we already spent an arm and a leg on this one bedroom suite. I have travelled all around the world and never have I received service is poor is this with no resolution available. They were completely rude. And basically said the shower was constructed to their standards. When I invited them to try and step into it, they refused to do so.

Very well located, very clean, employées are so kind, very nice spa, restaurants are very good, breakfast buffet is a 10. In summary, Imwould give a solid 9 overall

My wife and I drove and visited numerous Algarve cities/towns during the course of a recent 5-day visit and were extremely pleased with our choice of Cascade Wellness Resort and the city of Lagos. Cascade provided outstanding service, food and facilities. Of the Algarve places we visited, Lagos provided the perfect mix of quiet/small, while still affording great restaurant and cultural options. We'd have no hesitation in recommending both.

Our experience at Cascade was top-level! This hotel has a beautiful location, it’s very close to the nice beaches and to the old town area. The hotel property is beautiful, well-kept, clean. The hotel uses high-quality products (loccitane, which is amazing), the staff is very friendly and helpful. Overall, it was an absolute pleasure staying at Cascade Wellness Resort and I hope we get to go back soon!

We were in the Algarve’s for 6 nights and chose Lagos as our home base. The Cascade Wellness Resort and Spa was perfectly located within a few minutes walk from the extraordinary Ponte de Piedad and close to the Lagos City Center and marina. The hotel is very well run, the property well kept and grounds nicely manicured. The pool area was terrific The suites were spacious, clean and well stocked with good towels, bathrobes and top notch L’Occitane Products. The breakfast was fantastic offering a substantial variety of hot, cold and made to order items. The entire experience was terrific… but the most notable thing to mention is the outstanding staff on the resort…all very welcoming, friendly and super helpful. The reception staff were exceptional, one of the best I’ve encountered in my travels. They were professional, attentive, friendly, informative, and always went above and beyond to answer questions prior to and during our stay, make suggestions, help with reservations and ensure that we were enjoying our stay. The resort is perfect for couples of all ages, and families.