Fairmont Chateau Lake Louise

Our experience at the resort Fairmont Chateau Lake Louise during our visit was exceptional. The Neo-Renaissance architecture and the grand lobby staircase are truly impressive. As we were traveling with our two grandchildren, we particularly appreciated the family-friendly touches, such as the treasure chests of toys at the bellhop station. The resort’s location within Banff National Park provided convenient access to both Lake Louise and Moraine Lake via the Parks Canada shuttle. My son booked our two-night stay last June, through the American Express Fine Hotels + Resorts (FHR) program, and we were very pleased with the associated benefits, including the complimentary breakfast, valet parking, late check-out, and the $100 food and beverage credit. The dining variety and quality were excellent; the breakfast buffet was a highlight, and we appreciated the complimentary pastries and coffee provided during peak wait times. Furthermore, the hospitality shown during our dinner for ten and the special birthday desserts was greatly appreciated. We also noted the addition of the BASIN Glacial Waters thermal facility. While it was still under construction during our visit, it looks to be a wonderful addition to the resort’s amenities. We thank the management and hospitality staff for a memorable stay and for the outstanding service provided by your team.

We had a brilliant stay here! The thing that we noticed more than anything was the professionalism of the staff- they all seemed to love working there and all genuinely wanted to help us! Special shout out to Joan (front desk), Nikki (guest services) and Alex (concierge). They were brilliant! The location was brilliant- the bed was amazing. The water pressure in the room was incredible too! Highly recommend this place!!!

we didnt stay because it would cost an arm and a leg. but we had lunch and bought some souvenirs at the shop. this is some high quality place for sure . free parking close by. so we didnt have to use the paid parking which would have been closer to the hotel and lake. then the access to the frozen over lake was truly once in a lifetime stuff

We had a great short stay at CLL last month for a quick spring break getaway. We were lucky to be upgraded to a Lakeview room and had a snack box and a bottle of wine awaiting us in our room. The service here is always phenomenal and staff are kind and helpful. Thanks to Jade at checkin, Valentina at Lakeview lounge, Sydnee at Alpine Social, and the many other staff who made for a great stay.

Everything you thought about the Fairmont Chateau Lake Louise is true. Great location. Impeccable service. Friendly staff. Exceptional on-site bar. An unforgettable spa. Check, check, check, and check some more. There is nothing to complain about. If forced to pick something, I'd have to point to the idea of a $6 Cliff Bar. Maybe it was $8. I don't recall. But, that's an optional thing. I can't recommend this location enough.