Fairmont Chateau Lake Louise

My daughter and I had the pleasure to stay in this chateau last month. The temperatures were well below freezing, but the atmosphere in the hotel instantly warmed us! So did the hot chocolate (pictured) by the ice sculptures. A supremely welcoming and wonderful employee named Yasamin welcomed us to the resort. She set the tone for our whole trip! It was like something out of a novel. Porters, bell boys, the whole resort was like a finely-tuned grandfather clock. Delicious food, fastidious employees keeping everything clean and running and best of all? THE VIEW. It was a once-in-a-lifetime view, to be within the heart of the mountains. I can't tell you how lucky we felt, to visit and to enjoy the lake ice directly outside the doors. There are plenty of 5-star reviews already, but we wanted to directly acknowledge Yasamin at the front desk, because she was so genuine in welcoming us for our special trip, even chatting with us a few times throughout, which made us feel great. This trip was wildly out of budget for us, but we made it work with free airfare (miles) and some other things to offset the cost. 100% recommend.

Not the same luxury vibes as when I stayed there before Now it feels it’s about the money not the experience one would expect,By way of example the new pool that guests were expecting after years of construction ..,Now it cost 275 dollars per person with a maximum of 3 hours.Think after waiting so long this would be included as a guest. Think again The ice sculpture in back were really beautiful However I would think the walkways would have some kind of maintenance NO They were full of ICE ….. I personally seen a few people fall with myself one if them Very disappointed Thank you for reading Bob😀

Nature and comfort at its best. The hotel public rooms are very comfortable and elegant. The guest room was individual with corners and character. While it was on the driveway side it was not noisy. Rooftops to nature meant the short time sitting by the window was interesting. Outside by the lake was the place to be. Early morning and evening were best as the day trippers were gone from the photo frame.

Just GO! Hotel staff is just BEYOND! Views and hiking trails!!! Basin Glacier Spa was fantastic! Breakfast at Loiusa's was superb! Beds were awesome. No complaints what so ever! Can get pricey but put it on a bucket list!

First class experience from reservations through check out! Worked with an outstanding reservation specialist (thank you Fernaldy), who found us the perfect room for our 46th wedding anniversary. Valet service, check in, and luggage service was flawless, efficient, and extremely friendly. We were acknowledged by name and congratulated on our anniversary by numerous staff. There was a special gift waiting for us in the room upon arrival. Room 849 was wonderful with an awesome view of the lake and mountains. We ate at four different restaurants with our favorite being the Walliser Stube. The food, service, and wine selection was superb! Another highlight was the afternoon tea service at the Fairview restaurant...delicious and thoroughly enjoyable. I could go on much longer with so many great people and experiences....but to summarize...it was outstanding and made for a special and memorable anniversary! Thank you!!!