Fairmont Chateau Lake Louise

The hotel was comfortable and frenetically busy but the staff managed well. The hotel is not situated near a town which has much in the way of restaurants or shops but there was a fair choice of in-house restaurants which were more than acceptable. We arrived before our room was available but the hotel offers free tea/coffee and a lounge area which is available throughout the stay. There is queue for breakfast they offer coffee etc while you wait. The hotel is situated in a beauty spot, however, it gets hugely busy with tourists and it can be difficult to walk around and because of this one night was more than enough.

Beautiful surroundings and meticulously maintained property. Staff uniformly professional, friendly and efficient. The valet staff was especially helpful. The room was fine, except for a shower door that did not fully open , requiring some contortion to move in and out and the coffee maker was inoperable. At $2000+ per night, unacceptable.

Though the hotel does not come cheap it is exceptional in its design and interior. We had a view of the lake from our room which helped. the rooms are very large and spacious, the bathroom excellent. There are plenty of places to eat and drink in the hotel, though based on where it is it does not come cheap. from the hotel it is less than 100 meters to the lake and then you can walk around it, take a canoe, walk to the cafe etc. Beware there are lots of tourists, not to mention those that are posing for photos all down by the lake. The hotel is well equipped with a good gym, places to sit and relax though you have to find them. Some shops that sell lots of good quality products for hiking and travelling.

We have come to love this property over a number of stays in Fairmont Gold. The team up there are exceptional and from when you book to when you leave look after every whim and look after every detail. When you get to Lake Louise, you can see that it is the only hotel there and staying here is THE BEST to gain the most out of Lake Louise. The hotel is very good at balancing the thousands of tourists that come here daily with keeping you as hotel guests from haing to fight crowds. There are a number of activities that are included in the reort fee. Book early and enjoy. We really enjoyed the polar plunge in Lake Louise as our new activity. The rec team were great and Danieel was fantastic at getting us the best out of the tours. We did the 4 hour e-bike tour to Morant's curve and loved it. This was a pay tour but so worth the money. If you stay here, you have to splurge on high tea overlooking the lake and glacier. AMAZING. I have a dairy allergy and the property catered for me very well- Both paid restaurants and Fairmont Gold specifically getting food for my allergies was very much appreciated. The rooms are beautiful and view wise you cannot get a bad one, however I would honestly say go the Lake View. We have done numerous trips winter and summer and there is no right or wrong time to visit here. It has the feels and you just cannot stop looking at the lake and believing it really is that blue!

We were strongly recommended to stay here by friends and we were definitely not disappointed. There was a celebratory reason for choosing The Fairmont at Lake Louise which we hadn't previously declared. Nevertheless Danika on the front desk engaged us in conversation and went out of her way to make sure we were made to feel very special. We had previously requested a lake view room but our agent had not communicated clearly resulting in us being allocated a standard room. Danica worked very hard with her colleagues to enable us to get the room of our choice despite the hotel being very busy. Throughout our stay all staff were incredibly polite, kind and helpful. It is worth pointing out that the hotel standard, service, food, and overall quality are top class. Also its location on the shore of Lake Louise and consequent open direct, anytime access to the lake, without having to join the queues for car parks and transport etc. make a stay at the Fairmont even more special. We would definitely come back if we were lucky enough to be able to visit the area again. Thank you again to Danika and all staff.