Banyan Tree Lang Co

This was my very first visit to Banyan Tree Lang Co, and also my first trip to Vietnam. I had the pleasure of coming with Eric, one of my best friends, and a regular guest of the resort, and from the moment I arrived, I immediately understood why he feels such a strong attachment to this place. What struck me first was the beauty of the location: the spectacular natural setting, the wild and peaceful atmosphere, the lush vegetation, the beautifully maintained gardens, the stunning bay and the magnificent beach. The resort is set in a truly unique environment, both elegant and deeply connected to nature. Beyond the beauty of the site, I was especially impressed by the exceptional quality of the service and the overall guest experience. Every detail is carefully thought through, and every member of the team seems genuinely committed to making guests feel welcome, cared for and happy. What is most remarkable is not only the professionalism of the staff, but the sincere pleasure they seem to take in creating special moments for their guests. They are comitted to customer delight. Their smiles are true and sincere! This level of attention, kindness and generosity made my stay absolutely memorable. I would particularly like to thank Mr. Hieu, who is in charge of the guest experience teams, and through him all the team members who made this stay so special and Nho the gift Chef at watercourt: What a character! It is the first time I have experienced such an extraordinary level of hospitality in a hotel. Banyan Tree Lang Co offers much more than a beautiful stay: it creates a deeply human and unforgettable experience. You feel like staying at home I leave with wonderful memories and a very strong desire to return. Highly recommended. Thank you

This was our third stay at Banyan Tree Lang Co (May 9–17), a place we have grown genuinely fond of over the years. Unfortunately, this visit didn't quite match the standard we had come to expect. Two days before arrival, we were informed that the villa we had booked three months in advance would no longer be available. That was a disappointing start. The replacement villa had several maintenance issues upon check-in. To the team's credit, everything was addressed promptly, but it left us wondering whether the villa had been properly inspected before our arrival. What made these situations more uncomfortable was the way they were handled. We were travelling with friends, and on several occasions the issues were discussed in front of them rather than in a private, one-to-one conversation. For matters relating to our booking or our villa, a more discreet approach would have been appreciated. Over a nine-day stay, we were assigned nearly four different villa hosts, which made it difficult to build any rapport or continuity. Part of what makes Banyan Tree special is that personal touch, and the constant rotation worked against it. We were also surprised to find the resort shop running low on a number of signature items — silk kimonos in common sizes, Banyan Tree soaps — the kind of things you look forward to bringing home. That said, the warmth of the staff remains the resort's greatest strength. Everyone we crossed paths with was kind, attentive, and eager to help. A special mention goes to Chez Nho at breakfast, who was consistently wonderful — always cheerful and ready to respond to every request with a smile. We love this property and hope these points are taken as constructive feedback from guests who very much want to keep coming back.

We had a fantastic experience in this exceptional resort, made even more special by the warmth and sincerity of the team led by Dao and Franck. The staff are genuinely kind, attentive, and caring, with a remarkable attention to detail that turns a beautiful stay into a truly memorable experience. A very special mention to Chef Nho at Watercourt restaurant, for her kindness, professionalism, and the wonderful moments they helped create every morning. Managed by Helen and Thao, the spa experience was simply outstanding, with treatments of an exceptional level and a unique sense of care for each guest. Banyan Tree Lang Co is one of those rare places where you immediately feel you want to return again and again. Every visit feels magical, thanks not only to the beauty of the resort, but above all to the quality of the welcome, the genuine human touch, and the constant attention given by every member of the team. A truly unforgettable experience. Highly recommended.

Splendid beach villa and I will come back soon definitely! Best place for solo travelers too!

Beautiful and peaceful resort with stunning views, private pool villas, and excellent service. The staff were incredibly friendly and attentive, and the breakfast was amazing. A perfect place to relax and recharge. Highly recommended ❤️