Banyan Tree Lang Co

We spent 4 nights here in two of their 3-bedroom villas during lunar new year. Coming from Sofitel Hanoi, it was quite a high bar for this hotel to match. Airport pickup was done in a Mercedes E class, which is quite old but got the job done. Our driver was fantastic and showed us his home town Langco on the way to the hotel. We got to the hotel 14:00, and one of the villas was ready and we checked in there, and the whole process took roughly 30-40mins which was a bit lengthy. Probably understandable as we were a big group of 10. Our butler was very kind, patient and very helpful. Lunch at the Vietnamese restaurant was met by lovely service, but the food was a bit lacking to say the least. The restaurant itself was a bit dark and gloomy, and it wasn't the most well kept place ever. The bathroom there however, both gents and ladies, were in a disgusting condition throughout our stay, which was a big minus given the villas are so far away. The included activities were far away in the neighbouring Angsana resort: t-shirt printing was in a small room that couldn't fit everyone in the group, no assist was provided to elderly with walking difficulties. Arranging shuttle to and from was difficult and involved long waiting. Generally communication is a big issue in the resort as a lot of staff don't speak/understand English well, which often resulted in lots of missed items, wrong food order, long waiting times and confusion. At check-out, they wrongly charged almost double of what they should, and they took 25 minutes plus a lot of persuasion, evidence producing to make them understand their error. A holiday should be trouble and worry free, but sadly that's not what you'd get here. You could ask for a buggy for 6 people at the restaurant, show up at the waiting place, wait for 15min, then realise no one actually asked one for you, then you had chase someone down to order one, and then a buggy for 4 would arrive. This is what you should expect if you do come here. Based on the conditions of the resort, the F&B quality, the setting, I'd never understand for my life how this would be a 2-michelin key property, and how the property would score near perfect on google reviews and tripadvsiors. My rating could come across a bit harsh at 3-star as I think it's more like a 3.5 for me. We really did like the staff here and a lot of them are genuinely nice, but this is by far the worst hotel I've stayed in my recent years. It wasn't expensive by any means but equally I could've paid far less for what to be had in the Danang town. Enough to say, I won't be returning to this or any other Banyan tree properties, maybe with the exception of Banyan Tree Buahan in Bali.

We had a peaceful four days at the Banyan tree, mid way through our Vietnam tour! The staff were all very helpful, friendly and professional. Food at the three restaurants, The Water Court, Saffron & Azura was all fresh and delicious. Rooms are all spacious with private plunge pools. A highlight of my stay was attending a Vietnamese cookery lesson with Nho. I was the only one, so had a private lesson and made 3 delicious dishes, which we then ate for lunch! She was patient and very knowledgeable, sharing top tips for me to take home with me.

Our stay at Banyan Tree Lang Co exceeded all expectations. We are familiar with the standards of the brand, but here in Vietnam we were truly impressed by the incredible hospitality, warm service, and the personal touches from both our butlers and the resort’s management team. The location and views are absolutely breathtaking. We booked a beach villa, and the combination of the endless ocean in front of us and the mountain views from the nearby hill was simply stunning. The villa and its private garden are luxuriously and comfortably furnished, even offering the option to choose the type of bed linen. Service across all departments was exceptionally attentive and courteous—from the bell staff and buggy drivers to the housekeeping team, waiters, spa therapists, and management. The special and personal care from our butlers, Jade and Man, was particularly memorable. Every evening we found thoughtful gifts in our villa, along with gourmet treats and spa surprises. We were even spoiled with beautifully handmade and personally written cards. The food at the restaurants and at breakfast was very well curated. Guests can enjoy both local Vietnamese cuisine, as well as Mediterranean and continental dishes. The resort features endless pristine beaches and a magnificent park, which we enjoyed exploring every day. There is also a wonderful golf course, with a restaurant and bar offering relaxing scenic views. Not only were we warmly welcomed—with our check-in conveniently completed in the villa by our butler—but we were also personally seen off by the entire management team of the resort, who promised that we would meet again.

We have just enjoyed 12 fantastic nights at this incredible resort. Having stayed at Banyan Tree resorts around the world and enjoyed their excellent hospitality before, we were blown away by Lang Co and its exceptional location, cuisine and staff. Nothing was too much trouble and we will certainly visit again. Particular thanks go to our villa host, Man, and Noh Le who looked after us so well at breakfast!

We stayed five nights for our honeymoon and had an absolutely spectacular time. The food at the restaurants was great and our host, Jennie, was so kind and helpful - the system for contacting her via WhatsApp was so convenient. We could book golf buggies to take us around, make reservations for dinner, book our Vietnamese cooking class and day trip to Hue all from the ease and comfort of our phones. We can't wait to visit again soon.