Bellagio

My wife and I were excited to check out the Bellagio while in Las Vegas for a Cheap Trick concert. The facility itself is very nice, however, the customer service is terrible. When one pays as much as it costs to stay at the Bellagio, customer service ought to be top notch. We will not be back.

The building , the rooms, the garden, fountains and the pool areas were very clean and very comfortable. That’s where my positive vibes end. This resort is beautiful . But between the smoke mixed urinal cake air deodorizer( migraine inducing) the almost AI sounding lounge singing cover tracks on the speakers, and the worst food experience I could have imagined all week….. I would not recommend this resort for anyone who wants a relaxing experience. I would imagine a place lined with Gucci , Cartier, Ferrari, Rolex retail stores would have some expensive menus on site as well… but at that price point I would at least think that same food would be edible. Room service, Snacks restaurant, and the Pool lunch bar and grill were all three extremely high priced and worse than gas station food re heated. Not edible . Gross . Old , had been sitting a long time and heated up. We spent the rest of the week walking to neighboring resorts and restaurants and had some great meals. My wife’s Company chose this venue for their awards ceremony and conference. Can’t say enough about how pretty it all was. The rest of the experience was actually dreadful.

The Garden Home Store at the Bellagio is outstanding!!!! Giardini - Retail staff were so amazing and really are the best in customer service I have experienced. Thank you Ginger and Devine for treating us excellent!!!

We stayed two nights at Bellagio and loved every minute. We booked a Fountain View King and upgraded to a “Restore” Fountain View King via the MGM app. The room was gorgeous - large, clean, modern, luxurious - and the bathroom was absolutely huge. The fountain view was incredible. If you want that classic “I’m in Vegas” feeling, this is the place to stay. The room amenities were excellent: USB‑A and USB‑C outlets, automatic curtains, plenty of storage, and a very comfortable bed. Housekeeping was exceptional. The lady who serviced our room even arranged our toiletries neatly on a hand towel - something I’ve never seen in any hotel. We met her just as she finished our room after a swim, and I tipped her personally because she genuinely deserved it. We visited the Conservatory (stunning), had dinner at Lago, breakfast at Como, and enjoyed a morning swim. Lago – I booked a patio table months in advance and was thrilled to get a front‑row seat. The view is unbeatable. There’s a $150 food and beverage minimum per guest for a guaranteed patio table, and it’s absolutely worth it. Eating dinner while watching the fountain show is pure magic. The hostess was friendly, service was good, and the wine (sommelier’s recommendation) was excellent. The food was okay - the oysters were small and forgettable - but honestly, you’re really here for the view. I’d book the patio again without hesitation. Como Poolside Café – A gorgeous spot for breakfast. It’s such a relaxing, beautiful way to start the day. Great service, lovely décor, and excellent food. The pool – Beautiful surroundings, very clean, and perfect for a morning swim. Additional notes: – Self‑parking was very easy. We prepaid when booking and the instructions were clear and simple. – Getting an Uber or taxi was no problem; the doormen were friendly and helpful. – The pool opens at 9am. We arrived just before opening and a queue had already formed. Lounges go quickly, so arrive at 9 if you want a good spot.

Very Dated rooms. The carpets in the hallways and the rooms look like they need a clean. I had high expectations when booking this hotel, but for how much they charge for the room its not worth it. The view of the fountains from my room is nice. They use alot of good lighting on there website to make the rooms look good. But when i came to see the room i was dissapointed. I made a complaint at reception to change my room, but the only thing they did was give me $100 room credit which is not alot compared to how much they charged me for this room