Bellagio

Excellent room and amenities, customer service at the restaurants are less than Denny's restaurant. We dined at several restaurants including Sadelle's found the customer service less than perfect consistently. Sadelle's scored the lowest for us. The food was incredibly delicious high quality though.

The hotel, casino, and rooms were all very beautiful. The staff were very professional and the hotel was centrally located. I would not recommend the Bellagio Patisserie as the lines are long and the process to get a coffee was extremely inefficient. The food is prepped in advance so there is no excuse for a 30 min wait to get a coffee.

I have been going to Vegas for over 20 years, but my latest stay at the Bellagio was truly a miserable odyssey. (1) I checked in and was assigned a dirty room. Food everywhere, trash, etc. It took me about an hour and a half to get it resolved - I couldn't get through to the front desk, even though it was after 10pm, so I had to troop w/ all my bags to the front desk and wait in line again for resolution. (2) They put me in an old room on the 7th floor of the North side of the hotel that had no bathtub and only ONE electrical outlet I could use that was far away from the bed - all the outlets by the bed were hidden and inaccessible, I looked. (3) They forgot to service my room the first day. I called in and waited for new towels to be brought up, but that added a half-hour before I could get to bed. I spoke w/ someone on the phone who apologized and said it the room would be serviced the rest of my stay. (4) The next day, my room was not serviced - AGAIN. The woman I spoke with on the phone was rude, implying it was my fault, until I made her look up the notes from my first call, and she finally acknowledged that yes, I had called in the day before and yes, my room was supposed to be made up. Overall, they gave me $300 in food and beverage credits that I did not want. I am an exec, and I was working on a presentation - I needed all the time to sleep, and 2 days in a row I lost sleep time because of the hotel's errors. I used to think the Bellagio was a perfectly good place to stay in Vegas - I have stayed there multiple years, including the last 2 years recently. I don't know what has changed (new management?), but the service was very bad, and I do not recommend this hotel to any business traveler.

Great location on the strip. Love the restaurants and piano bar. Very classy place super awesome spa. Masseuse, very professional ask for deep tissue. be sure to get reservations in advance for the Mayfair

Elegant and comfortable. Bellagio never disappoints. Outstanding in every way. Restaraunts are fantastic and easy to get reservations