Bellagio

1. The room cleaning people were less than 2 doors away from our room and didn’t even stop by it 2. We called down to ask them for clean towels and they didn’t come at all 3. Unusual coffee looking stains on bed we’re smelly and definitely not coffee

Location is amazing. Walk to brunch or sphere or sky wheel. Rooms are for gorgeous. Restaurants are great for everyone. So many to pick from. The atmosphere is so welcoming and friendly. Everyone was willing to help and happy to do so.

The absence of coffee in a hotel that charges a luxury room rent, $25 parking fee and $55 resort fee (+tax) needs to change! No coffee maker in room, no complimentary coffee in lobby for guests. When we asked staff to have a coffee maker brought to the room it was denied, only for Suite rooms and not my 20th floor, fountain facing, apparently “low-rent” room! In the groggy mornings, there are 3 options; 1. You get dressed and walk, up to a quarter mile, stand in line with 30 other grumpy people and purchase overpriced coffee in the bakery or Starbucks. 2. Order room service coffee for $25+ service and tip. Oh, and there’s no microwave to heat it up once you get it. As a customer oriented hotel as they profess to be, coffee maker with a couple coffee pods should be available, at least on request. 3. Bring your own kettle or small coffee maker.

I visited with my family in April, and Virgie was great. She works in the newsstand, and was very nice and helped our family with everything.

Linda Alcutt was a delight in the Bellagio Essentials gift shop. We were buying sunscreen and had sticker shock with the price, but she made the experience great. She was personable, kind, and did a great job. Our daughters have the same birthday!