Bellagio

While standing in line waiting to check in, I became emotional because my mother had recently passed away. By the time I got to the front, I was crying and Eloise cared enough to find out why and was so kind with her words-and took the time to talk to me. It made me feel better. I truly appreciate her kindness. she is what customer service is all about.!

The Bellagio is located in the center of the Las Vegas strip. It is easy to reach other casinos and has a beautiful fountain water show in front of the strip. The atmosphere inside thecasino is exciting and they have the best casino host ever. We were in the high limit slot machine area and our host was very accommodating. He was helpful in getting us beverages, helping us find the kind of machines we wanted and offering great conversation. The rooms were immaculate and very comfortable. The value was comparable to other casinos on the strip, and the were affordable restaurants. We wish there more of variety with complimentary music entertainment, but we enjoyed the atmosphere immensely. We can't wait to make a visit in the future.

I was part of a large team hosting an event at the Bellagio Resort and cannot say enough good things about the level of care and attention provided to our attendees by the Bellagio team members. As a collective group they displayed great attention to detail and a willingness to pivot at a moment’s notice to accommodate multiple changes in every area of event execution leading to a very successful outcome for the attendees. The following team members deserve a special mention: Thomas Pettit Kevin Works Cathy Pierce Marcela Gabriel Sean O'Brien Lorenzo Cruz Raoul Mangalindan David Mccalden Denise Muniz Catrin Gonzalez James David Franklin Jorge Hernandez Roger Watson David Jones Sabra Carr Luis Cordero Salvador Rey Eddy Chan Angela Williams Yotsy Martinez Maximus Mesa Kris Olsen Jorge Montada

I was not very happy with my staycation (birthday) at Bellagio. This hotel is listed under the bon Voy (Marriott) umbrella. However, I did not quite receive my perks as a platinum Bon voy member. They tell me that they are owned by MGM and if I was a member of MGM, I may be eligible for their perks. I will choose another bon voy hotel the next time

From the moment I booked my stay until the moment I checked out, every interaction with the Bellagio was exceptional. Every person I spoke with on the phone was professional, courteous, kind, and genuinely eager to help. Every question I had was handled promptly and efficiently, and I always felt like a valued guest. The front desk staff continued that same outstanding level of service. They were welcoming, friendly, and made the entire check-in and check-out process effortless. A special thank you to the three bellmen who assisted me with my luggage. Each one was professional, courteous, friendly, and eager to help. They made arriving and departing seamless, and their kindness did not go unnoticed. My room was absolutely beautiful—spotlessly clean, comfortable, and meticulously maintained. It’s clear that everyone takes great pride in what they do. In today’s world, this level of customer service has become increasingly rare, especially since COVID. That is exactly why I wanted to take the time to recognize the incredible team at the Bellagio. Their professionalism, attention to detail, and commitment to excellence truly stood out. Thank you to everyone who made my stay so memorable. The Bellagio truly sets the standard for hospitality. I will always be a Bellagio fan and look forward to returning again and again! And let’s not forget The Pinky Ring by Bruno Mars! What an incredible experience. The atmosphere, music, service, and overall vibe were absolutely outstanding. It was the perfect way to top off an already amazing stay. Every part of the Bellagio experience exceeded my expectations.