Bellagio

I went to the store TUTU and worked with Angie. She was very helpful and gave me great service

I rarely write reviews, but this experience was bad enough that I feel obligated to warn others. Our stay at Bellagio Las Vegas was honestly shocking—and not in a good way. For a place that markets itself as high-end, the service and overall experience were nowhere close to what you’d expect, especially at these prices. First, they completely messed up our room. After a long travel day, we arrived only to find out that the room we had booked wasn’t available. Instead of fixing it quickly, we were put in a temporary room for the night. It then took an entire day and multiple calls to the front desk to finally get us into the room we actually paid for. So the first ~30 hours of our stay were basically wasted dealing with their mistake. The issues didn’t stop there. The billing was a mess. There were multiple incorrect charges to our room, and I had to spend more time calling the front desk to get things sorted out. For a hotel at this level, basic operational competence shouldn’t be this hard. What really surprised me, though, was the dining. We tried a couple of the “upscale” restaurants on property, expecting at least decent quality. Instead, the food was genuinely disappointing—borderline low quality, especially considering the prices. It felt like you’re paying purely for the name and location, not for anything close to a good culinary experience. And the prices—this was the most shocking part. Everything is absurdly expensive, far beyond what would be reasonable even for Vegas. We’ve been to Las Vegas before, and this felt like a completely different city. There’s a noticeable shift toward squeezing as much money as possible out of guests, with very little concern for the actual experience. Overall, the impression we left with is that they simply don’t care whether guests have a good time anymore. It feels coordinated—between the hotel, restaurants, and services—to maximize charges at every step. I would not stay here again, and I wouldn’t recommend it to anyone expecting a premium experience. If anything, this stay reflects a broader decline in Las Vegas hospitality.

The water show is nice and free. Plays a song every 15 min at night. 30 min intervals in the day time. Also the conservatory inside is free but dont go in the afternoons its very busy and people taking pics. Its open 24/7 I would recommend early morning or overnight if you want it to yourself or partner for pics.

Do not eat at Jasmine. If you want experience Cantonese cuisine then do not eat at Jasmine. Service, venue and ambience fantastic. View amazing. Food, disappointing. Starter; plate, cold so food cold. Pot sticker, no taste and very bland. BBQ pork dry. Hot and Sour soup, good. Main course; Baked sea bass, fish over cooked and dry, the sauce was thick and congealed. Oxtail in clay pot, the oxtail was boiled to death, so no flavor left on meat, then put into a sauce. Disappointing. Sweet and sour pork; some flavor to the meat, not bad. Overall, bland and mediocre. We were expecting a tasty authentic food experience.

1. The room cleaning people were less than 2 doors away from our room and didn’t even stop by it 2. We called down to ask them for clean towels and they didn’t come at all 3. Unusual coffee looking stains on bed we’re smelly and definitely not coffee