Bellagio

I would absolutely choose to stay at the Bellagio again. The room was beautifully luxurious, and Luzanita went above and beyond with thoughtful touches that made the experience feel special. The hotel’s décor was stunning throughout, adding to the overall charm. While I was disappointed that the Christmas conservatory wasn’t fully ready, I still enjoyed capturing photos of the portions that had been completed.

The hotel public areas - including most all of the restaurants are beyond NOISY - way more so than the other 5 star hotels we visited as an escape. We were with French friends who complained that it was basically impossible to wake up and get a cup of coffee - you could order room service (insanely expensive with 45 min wait times) or stand in a long, long line at the pastry shop (behind people ordering omelets etc) and then eating on paper plates. Truly outside of the lovely room here we would have stayed elsewhere.

I was disappointed with my stay. The room itself had several issues, including a neighboring unit’s alarm clock that went off repeatedly between 4:30 and 5:00 a.m., despite the room being unoccupied. While the in-room refrigerator was a nice size, the portion designated for guest use was surprisingly small. Additionally, I did not receive fresh towels, nor was the room cleaned or restocked by the housekeeping staff during my stay.

Save yourself and stay at The Venetian. Bellagio’s check in lines are long… The rooms are clean, but pretty small. The employees, with the exception of Lost and Found employees, are incredibly polite. Lost a phone which was immediately confirmed to be found and logged in with the hotel. It is virtually impossible to find lost and found, and when we finally did, we picked up the ‘black phone’ and were told that lost and found was closed between 10-11 AM. Seriously? Lost and found is closed during hotel check out time? Who is running this circus? After much cajoling, and 45 minuets of waiting, the phone was retrieved.

I have a fondness for the Bellagio, although I find some of its staff to be less than friendly. Certain employees appear to be unhappy, which detracts from what should be an enjoyable experience. Additionally, I encountered an unpleasant situation with room service. The staff was not friendly at all. They promote 24/7 service, yet they close early due to a lack of motivation to work. The service was disappointing.