Bellagio

​I had stopped into the store hoping they had some basic hygiene products after realizing I’d completely left my hygiene bag at home due to rushing. I travel and deal with customer service constantly, but the level of care Kimberly provided was hands-down the best service experience I’ve ever had. ​ What stood out most was how genuine and personal she was. Nothing felt forced, rehearsed, or like a standard script—she was warm, attentive, and made me feel completely taken care of as an individual. That level of authentic hospitality is rare to find. She represents Tutto and MGM Resorts at the absolute highest standard. I was definitely shocked to find out she is not a member of the leadership team! She definitely is leadership material and deserves every promotion and recognition available! Thanks Kimberly!

Wonderful dream come true! Location is perfect in the middle of everything. Service is outstanding! Rooms, amenities, restaurants offer something for everyone at all ages!

Checked in online and got the 6th floor was disappointed to say the least. When I got to the room it was good. Not the best view but I didn’t pay for one so can’t complain. The shampoo and conditioner were good as well as the body wash. If you forget your favourite ones no big deal theirs are good. The bed was comfortable, the pillows too soft for me but I do like firmer pillows. Spent the mornings at the pool and absolutely loved it for the peace and quiet. There is no shade at approx noon so definitely get a seat with an umbrella. They seem to have more towels than people which was the only leg down or people saving 4 chairs with only person. Just have to get there early. Faster food items are lacking but restaurants are good. Machines were extremely tight I found but that’s all over the strip. This is my second stay and it was great. I would definitely stay again.

Great vibe and classy. Staff is very helpful if you need anything. Checking in was very easy even with a longer line. Everywhere you went in the hotel was very clean. Property is in the best location on the strip.

This hotel does not cater well the handicap people at all. Do not stay there if you’re handicapped.