Bellagio

We checked into a dirty room upon arrival. When I called to complain, I was asked what specifically needed to be cleaned. After I got more upset I had to wait while the staff member received approval to move us to a clean room and offered a $150 resort credit. The fact that I had to ASK to be moved to a clean room while staring at an unmade bed, garbage, dirty towels, was the part that was frustrating. The solution would have been acceptable had it been offered immediately. We never received housekeeping through the next three days - they attempted to come at 9AM which we were not ready for. Everything felt a bit more run down than other hotels (this could be my bias though). Between showing up to a dirty room, never having our room turned over, and the hotel feeling more run down, I just never felt comfortable and couldn't appreciate the beauty of the hotel as much. It felt dirty and, therefore, very expensive.

An amazing hotel but they really messed up for my sons 30th which was so disappointing. I pre paid for a cake which did not turn up during our stay was suppose to come to a restaurant in the hotel but didn’t turn up and I was told we were a no show when we did eat that night, balloons turned up that had been taken from someone else’s room and were deflated and not the ones I had chosen and paid for, charged for all these things including the upgrade but I had already paid for these over the phone prior to our trip. We was then given a 200usd credit to use during our stay but was never given this when we was given our last days invoice which wasn’t ready on our departure so was sent to us by email. I have never received the cake and balloon payments back or the 200 deducted from the final bill or the room upgrade removed from the final bill. 12 emails later they have tried to take money from my account whilst I am still disputing the final invoice. Also had breakfast in bed and the fruit was moldy. All problems were discussed during our stay but they are that busy they can not cope with these issues. Apart from that rooms are huge and our view was great, I’d stay at the Wynn if I went again

Wonderful stay at the beautiful Bellagio! Went with family of 6 after a road trip from Sedona, Grand Canyon and Zion. Check in was seamless and we were so tired that we were so happy to relax at the pool when we got there! Rooms were absolutely clean and comfortable! All staff was very friendly and we especially enjoyed the Gelato cafe for breakfast items and of course gelato and sorbet which was delicious! Prime location in the middle of the strip and you can see the Paris hotel across the way especially at night when it is lit up! Loved the fountain show at the Bellagio! Wish we could have stayed longer! Number 1 hotel! Loved it for our first time in Vegas!

Great experience at Belagio Las Vegas!

Easy mobile check in, right to a beautiful room. Great amenities. Wish I’d stayed longer.