Bellagio

What a shame a beautiful property but the smoking everywhere downstairs is a huge deal. I would not want to expose myself and family to the second hand smoke which is strong

August stay, which seemed to be a slower time of the year. We had a fountain view room. Very spacious with a sitting area. Comfortable beds. Nice view of the fountain show, especially at night. Black out curtains important for keeping the 110+ degree heat. Pool day was really great. We had a Florence cabana, which was mostly in the shade, which is nice. Florence is the smallest, but very spacious for two people. Pool was nice for cooling off. Comes with fruit plate and soft drinks. Casino was pretty good. Table minimums are high. Bellagio has a laid back vibe rather than a party vibe.

The front desk staff would benefit from additional training in guest relations. During my visit, I found the reception lacking in basic hospitality standards—a warm greeting and a welcoming demeanor go a long way in creating a positive first impression.

My daughters and I started our girls trip in Vegas for a few nights before heading to Zion and the Grand Canyon. The resort is beautiful and the rooms are spacious and quiet. The check-in is pure chaos and remained that way our entire trip no matter the time of day. We met an amazing staff member who helped us check-in (and later check-out) named Damien who was professional and kind and saved our trip from being started in such a negative chaotic way. There is a constant stench of cigarette smoke in the lobby due to the casinos. If you like clean air you'll need to go outside and hope no one is smoking. I'm surpirsed none of the casinos have a non-smoking section but I'm guessing their high-rollers are smokers and they are catering only to them. I mention it because it was off-putting and one of the first things we mention when we reminisce on the trip.

Unfortunately, my experience wasn’t the best experience. This was the first time I’ve ever stayed at the Bellagio. They did not have enough handicap stalls in self parking. We stayed in a guest room with a king size bed that was extremely uncomfortable and made our backs hurt every day. However, the gelato was excellent. Not enough regular restaurants too many upscale restaurants. It’s supposed to be a luxury hotel but it did not feel that way. Two bright spots were from valet parking and housekeeping. Those two employees had great customer service.