Bellagio

My wife and I stayed here on a SW US road trip. This was our starting point. We really set a high bar for the rest of the trip. The hotel is beautiful. Parking was easy. It is a pretty big garage, so make sure you know where you parked (take a pic of the garage signage). I messed up the online check-in. I was offered a fountain view upgrade but somehow upgraded to a suite. They graciously put me back in our original room with a refund of the suite upgrade. This was definitely my mistake, so I'm grateful for the excellent customer service. We had breakfast at Sadelle's, and it was very good. I had a bagel sandwich, and my wife had an omelette. The hash browns were excellent. The portions were huge, so be prepared. I really liked the kiosks for getting the room keys. You get a QR code that you scan at the kiosk. The kiosk then prints your keys. I like technology and not waiting in long check in lines. Win win.

Belliago has been very amazing! Starting with our check in with Jacqueline at the front desk. She helped make my son’s birthday so special. She is truly a gem! Also, got wonderful service with Valerio in retail at Goardini. He went the extra step to make sure my gift was special for my friend. Sadelle’s was awesome for lunch. 5 stars Belliago

We have not stayed here for a few years but returning was as much the wow as it was previously . The fountain view room was amazing and the 10th floor view was perfect . Room was so clean and beds super comfy .

I don’t like to write bad reviews but after my experience here, it feels necessary. For having a reputation as the “best” MGM hotel property in Vegas, my stay here fell incredibly short. I booked a stay for three nights with my boyfriend to celebrate his birthday. We were given a connecting room. The walls are already paper thin in the hotel, so with there being a door on the shared wall to the neighboring room, noise cancelation was nonexistent. Our neighbors blasted music & partied until 5am every night. Yes, it’s Vegas, but all hours of the night was inconsiderate. We got no sleep & were miserable. When we politely asked the front desk for a way to alleviate the situation, they stated that the neighbors were checking out that day so the problem was solved. No accommodation or apology for the damage already done. Not worth hundreds of dollars a night when you can’t even enjoy sleep in your room. The pillows are very uncomfortable, the front desk staff is borderline rude, & the guest treatment leaves a lot to be desired. The hotel is beautiful & the heated pool is very relaxing, but I have had much better experiences at other Vegas properties.

It’s the attention to all those little details that makes such a difference. This is my second visit in the last year and each visit thus far is better than the last. I love that my Bonvoy status translates into discounts. I love shopping at Tutto for quality mementos of my visits. Anna Liza Nogra and Rose were attentive and helpful without being overbearing. They both seemed happy to help and I appreciate that so much. Stop by during your stay. All the room details are quality and thus carries throughout the property. Highly recommend the Bellagio.