Four Seasons Hotel Las Vegas

I assumed that we would have a Four Seasons experience when we booked. But this property did not live up to those expectations - which was of course disappointing. Like many things, expectations drive the experience. Our expectations were not met - whether room quality (which is less concerning) or service (too many missteps and errors). Staff that often seemed more Mariott than Four Seasons. To be clear, some staff were great - others were not. But at a Four Seasons I expect more. We love the Four Seasons - but if you are a FS regular, you may have to temper your expectations.

We stayed at Four Seasons Las Vegas over New Year's, and it was the perfect place to celebrate. The service throughout our stay was warm, attentive, and effortless. Every member of the team made us feel genuinely welcome, even during one of the busiest times of the year. One of our favorite parts of staying here was being able to enjoy the excitement and energy of Mandalay Bay and the Las Vegas Strip, then return to the peaceful, quiet atmosphere of Four Seasons at the end of the day. It really offers the best of both worlds. Overall, it was a fantastic stay, and we wouldn't hesitate to stay here again on our next trip to Las Vegas.

We almost didn't stay here as we typically stay at the Bellagio or Cosmopolitan but we decided to give it a try and it was a great decision. From the moment we arrived, service was top notch. We have seriously never been treated so incredible - like we were rock stars - and it was pretty sweet! The weekend brunch costs $59 and was phenomenal. The food selection and taste/quality of the food was excellent. While the pool is small compared to other Vegas hotels, we really liked the chill atmosphere and the attendants were very nice/helpful around the pool. You can also enjoy the gigantic Mandalay Bay pools for free. We checked it out but it was kid-ville and not what we were looking for. If you have kids though, they'd love Mandalay Bay. I also bumped into Mel Robbins who was staying at the hotel which was cool.

Unbelievable service, kindness everywhere! The hotel and our room were spotless. We were celebrating our 20 year wedding anniversary and this was a last-minute trip due to our original trip being canceled because of an injury. I was bummed but the Four Seasons staff went out of their way to make this a special memory for us. Leah and Davin at the front desk were amazing, Jazlyn at the pool was incredibly sweet and genuine, and Cheryllyn gave me the best facial/spa experience of my life. Cannot wait to return!

Four Seasons Hotels was an exceptional place to stay. The rooms were spacious, elegant and very comfortable despite being close to all action on the Strip, the hotel felt peaceful and relaxing. The staff provided outstanding service, and every detail was taken care of perfectly. A wonderful choice.