Mandalay Bay Resort & Casino

Pool staff Maria, Liz and Paulina find them enjoy them they're amazing staff. They take care of people cuz they care about people. Jason Smith Cabana manager amazing!

Very nice resort with plenty to do. The rooms are very nice and spacious. The staff was friendly. They have an assortment of restaurants that we enjoyed. I would definitely stay there again.

Nice comfortable rooms. Lots of food and drink options. Good variety of gaming options.

While we understood flying on at 8:30 am meant we’d most likely have to wait for a room, just tell us don’t come back until closer to checkin. Zion, an associate who was there told us without merit that she was able to check the status of our room and housekeeping was on it. She said it would be any time. Two hours later, Zion left (probably have us that erroneous information knowing she’d be gone when we came to inquire). Another associate said there was no way she’d know that..room progress cannot be tracked. Zion lied just to be done with us. When our room was eventually available we went to retrieve our luggage and found out Luis never scanned the claim ticket into the system so that when we tried to retrieve our bags they we’re technically lost and nobody where they were stored. This again added to our delay of getting to our room as there were over 500 bags stored and they had to review them individually. The beach clubs are a joke with young men working them with the sole objective of hitting on women. They were rude and condescending to us (a slightly older gay male couple) definitely a homophobic vibe. Positives…once you go to the Mandalay restaurants food and service were amazing. Checkout Noodle Shop, Citizens, Seabreeze cafe, Border Grille. Definitely worth it to pay $25 for the Premium gym as the cardio center was subpar. Room was good and clean, beds comfortable with good amenities...

The resort should change their name to, "The Nickel and Dime Resort" because everything is overpriced and they charge for everything.