Mandalay Bay Resort & Casino

Great place to stay with the kids. It’s centrally located And has a tram to other casinos. The staff was friendly, the restaurants had great food, and the room was amazing. Would definitely go back!

Clean hotel. Not impressed with the guest services. They do not give all necessary information. Very few people at the guest service desk. Multiple locations for self check in and check out. They charge a resort fee of $50+tax for each day. We were informed by guest services that this charge is for the WIFI and the fitness center. It was too cold to use the outdoor pools in December. In the room the snack shelves have a sensor. So, if you lift any snack to look, you will be charged. This includes the in room coffee as well. I made coffee using the single pod Keurig machine. We were charged $16 for this. All the hotels we have stayed, the in room coffee was complementary. There is a $50 charge per day to use the mini fridge. If you put your own water bottle, you will be charged $50. This has a sensor as well. House keeping cleaned the room for the first 2 day, did not show up for day 3. When we called guest services, we were rudely informed that house keeping needs to be requested. She did not tell us how to request. We checked for any sign on the door or any electronic switches outside the door for this request, there was none. Very disappointing stay. Will not be going there again.

Smooth check-in process, great room and easily accessible amenities and restaurants, very efficient tram to other hotels. Easy to check out as well.

Stayed at the Mandalay Bay earlier this week and had a fabulous time! Check in did take about 45 minutes. Our room was clean but the bathroom definitely could have been cleaner. Lots of hair in the shower and tub when we arrived, and the toilet had not been cleaned. In room is coffee for purchase and a mini bar for purchase. There is not a fridge for personal use. The room was very spacious and had two closets which was perfect. You can hear everything from the rooms around you. We could hear every word said by the people in the room next to us. One night our next door neighbors played music partying until 4am. And you can hear people in the hallway all night long. The bathtub was super nice!! On the resort property we enjoyed the cardio center. The Moorea pool was open but was very very crowded, it was difficult to get a chair or swim. The restaurants on site are pretty good and you can easily hit the strip for more choices. A great stay and I would stay here again.

There’s nothing wrong with the Mandalay Bay hotel. It’s nice, clean and spacious. But because we went in December we were unaware that the whole reason we booked that hotel was not available— their award winning pool/lazy river and beach area. Without these awesome features, there’s no reason to stay there. Reason being, it’s the last hotel on the north end of the strip. So most of the time we had to spend extra $$$ taking Ubers to get anywhere. If we were located more centrally on the strip you just walk out your door and are in the heart of everything. Thanks to our travel agent @Trip Guy Travel we had an easy arrival and smooth trip otherwise. We loved Las Vegas and all the fun it had to offer. The other hotels were jam packed so the nice part about Mandalay Bay was it was less crowded. Overall, it’s a lovely hotel but the location is less desirable if you’re looking to be in the heart of the action of the strip.