Mandalay Bay Resort & Casino

Stayed the last 3 nights. First time at Mandalay Bay and loved it! Clean facility, nice staff, and more. The Foundation Room was a blast as well. Highly recommended everyone check it out. All in all was a fun place to be. Look forward to our next visit

Since the beginning it was a pain to do business with this hotel. The person that was helping me doing my group reservations was rude and has a really nasty attitude. The I got directed to her manager and everything was fine until I had some inquiries after the group left...my emails were never replied to. I had to call everyone at the hotel but no one could help me about my billing dispute. Front desk made a mess in the credit cards of my guests and the credit card that we used to book the group. I would not recommend this hotel (or any MGM brand hotel) to any business that need to make group bookings. Definitively I will NEVER book in this hotel again, and we have business in Las Vegas many times in the year.

If you are looking for the quintessential "Vegas" stay...hard to go wrong here. I was here for a convention, but there were plenty of just vacationeers here too....the place is that big to accommodate a wide variety of guests no matter what brings them there. The rooms are spacious, the "beach" scene is awesome, and the casino big enough to accommodate your choice of money extraction. In addition, plenty of dining and drinking options abound, you could literally spend a week here and get your every need satisfied. That said, when something goes "off script", and you need hotel assistance on minor stuff, it's size catches up with it. Not that this will happen to the majority of guests here, but it did me and I was very disappointed with the response time. That is ok, if I go back to Vegas I would consider staying here again as overall a very worthy 4 star rating.

Check-In was a breeze for me and we were checking in during a sold out weekend. It was done within 15 minutes and our room was ready right away. The room itself was great! Updated and great bathroom area. Beds were comfortable and pillows were excellent. The pool area... I was a little disappointed in. Chairs were all pushed together. No shade unless you got a cabana. Strict pool rules in the wave pool which were annoying. Drinks are ridiculously expensive... but hey that's the Strip. I think the casino was a bit tight because of the Canelo fight... didn't have any luck. Overall though, a solid choice for a nicer hotel on the Strip.

The pool use to be fantastic. Now the pool is overrun with pay for cabanas and chairs. The nice pay for chairs are $75/chair $75/umbrella.The free cheap chairs are jammed together no space between no shade.Terrible! Check in was over an hour. Free in room coffee is now the standard...at Mandalay Bay it is $5/cup. The resort fee $35/day.....for what?