Mandalay Bay Resort & Casino

I won't be going back to Mandalay Bay. This is an expensive property, I don't expect to be "nickled & dimed" to death. Frustrating to have additional add-on fees for every little thing . . . just seems petty. If you so much as MOVE the can of Coke in the mini fridge, you are charged . . . even if you don't drink it. It's because of the sensors the can sits on being tripped. I'd prefer to have an empty mini fridge and just let me put my own drinks inside! And $5.00 to make a cup of coffee?? OMG - you've got to be kidding. Most hotels offer the basics ( coffee, tea, water) for free. The room was nice, large and the bed comfy. But we had a view of the parking garage in the rear and the mountains, not the pool. Friday night they had a band playing down by the pool, we could hear every little bass note, keeping us awake until the band quit playing at midnight. My husband took a shower and when I wanted a bath, most of the teeny tiny shampoo was gone. Smallest little bottle I've ever seen. Most hotels leave 3-4 bottles in a basket by the sink, not just one!!! One again, I'm paying primo dollars and getting very little. In fact, the hotel we had at the Grand Canyon ( much cheaper) had huge bottles of shampoo, conditioner and soap FOR FREE. Another frustration the little stores around the property. There are NO PRICES LISTED!! I have no clue if the bottle of water is cheaper at one shop vs another! I'm sure this is done so that during high-volume sold out periods, so that the prices are higher than other times. Just felt totally gouged. If you wanted to print off your boarding pass at the computers located by the concierge - it's $1.00 a minute!! REALLY??

Very expensive, what really torqued me off was going to the pool, no shade. Lots of umbrellas around but no one sitting under them because you had to pay for one. For Gods sake what a bunch of crap. Pay for SHADE....Won't be going back. Had to leave vegas early because everyone was sunburned bad. Surely the shareholders don't know about this.

First thing I want to say is thank goodness I did the online check in as the check in line was not short. We had a great room with a view of the pool. The restaurants are not just cookie cutter chains but some really good places with most having a good kids menu. The pool was a lot of fun but bring flip flops and wear them pool to pool as the pavement is HOT. Things here are not cheap but this is a luxury hotel in Vegas so you should be ready for that. The casino is one I love because there is a lot of open space so you are not jammed against other gamblers. My favorite thing about this hotel and restaurants is they have embraced craft beers and when you go from place to place within the hotel you are always finding an incredibly wide selection of unique choices. We will be back.

I've been reading the reviews that mentioned 4.50 for a cup of coffee in the room using the Keurig machine. I have a Keurig at home and I thought we might be able to bring our own pods and cups to save a little money. Is it possible to use just the coffee machine itself? Or is there a fee just for using the machine? Thanks!

Mandalay Bay never fails to make me happy. Always relaxing. Never any issues. The staff is accommodating and remembers the customers who take care of them. There isn't anything I would change aside from the check-in process. I don't like waiting.