Mandalay Bay Resort & Casino

Very good room, quiet - which is vital from my standpoint- good facilities. My only negative is the cost which I thought was out of hand - to the point where I may have to reconsider coming again next year. $9 for a tube of toothpaste in your gift shop is obscene - plus the markup on Starbucks coffee is crazy. Also thought the room price was a bit high.

Nice hotel & Casino but bad location if you want to be experience Vegas. Staff everywhere very friendly and helpful. Casino very clean, not crowded, and nice. Hotel room a little dated, but clean. Beds way too soft. NO COMP COFFEE.. All restaurants and even coffee overpriced., but typical for Vegas. Good selection of restaurants to choose from in the hotel.. Very close to airport, you can watch the runway, but noise wasn’t bad..

I constantly had to go through the front desk to get a copy of my room key to access my room. The door in my room was difficult to open, scraping the top-right corner of the frame. The heating system didn't come on till late at night, around 9-10 pm, even though I tried to set the temperature to a higher temperature (80) before it would kick on. The television lacked the ability to stream channels. The windows were very drafty.

Location was perfect. The atmosphere was exciting and busy. The suite was beautiful. No issues with noise.

I was staying at another casino during my most recent trip to Las Vegas, and after a disappointing experience there, we decided to walk the Strip and ended up at Mandalay Bay. I had stayed here once before several years ago and had a very negative experience involving a rude pit boss. At the time, the situation was so uncomfortable that we cashed out immediately— even the dealer commented that they didn’t blame us. We left in the middle of that trip, moved to another hotel, and hadn’t really returned to the casino since. This time, we were only planning to walk through briefly and then head out, but we decided to stop in the high-limit room and play for a bit. I’m glad we did. We had a great time. The dealers were friendly, dealt at a good pace, and made the experience enjoyable. The floor manager was also excellent—we spoke with him for a while before he had to move on, and he was professional and welcoming. While we did end up winning, that wasn’t the main reason the experience stood out. Our goal is always to have fun, and this time we genuinely did. It completely changed our perception of Mandalay Bay. The next day, my wife and I found ourselves saying that maybe it’s time to give Mandalay Bay another chance.