Mandalay Bay Resort & Casino

Mandalay Bay Resort and Casino, Las Vegas Mandalay Bay is exactly what you expect from a big Strip resort — flashy, expansive, and dripping in Vegas energy. The rooms are genuinely large and well-appointed, the beds comfortable, and all the amenities you'd want are present and accounted for. The casino floor delivers that classic over-the-top spectacle that Las Vegas does better than anywhere in the world. The Catch: Everything comes at a price — and that price is steep. Then steeper again. A drink, a snack, parking, a resort fee, a bottle of water — it all adds up at a pace that would make your eyes water. This isn't unique to Mandalay Bay, but even by Strip standards it's noticeable. You'll need to budget generously just to exist here comfortably. If you're splashing out for a big Vegas experience and cost isn't a concern, Mandalay Bay delivers the goods. But if you're watching your spend, the inflated pricing on virtually everything can take the shine off an otherwise impressive property. Great resort — just go in with your eyes open and your wallet well padded.

Just returned from a five night stay at the Mandalay bay was a little concerned about some of the reviews that have been posted recently but was in for a surprise. We arrived at nearly midnight and there was a slight wait for check in approximately another six groups but check in was quick straight up to the room which was on the 13th floor overlooking the airport. Nice large room with plenty of space. The bed was extremely comfy ended up sleeping through till done 1000 which is completely abnormal for me. Quick trip to downtown strip to return the hire car. Found the deuce bus and came back via the deuce bus. Spent whole day in the mndalay and still didn't get to see it all. It really is bigger than it looks. Amazing food in the Mexican with great service.

Joined my husband here for his business trip. We had a 2-night stay booked through "The Edit" by Chase Sapphire Reserve. Upon arrival at the hotel lobby at 2pm, we were greeted by a long line at the check-in desk that spun around the lobby a number of times. We waited about 1hr 5minutes to be checked in. This is hardly a luxury experience after our 5-hr flight and 3-hr delay at our departure airport. No one walked around offering complimentary water or assuring us that they are doing everything they can to expedite the check-in. Zero interest. I counted 20 check-in desks, but only 4 were staffed during their peak Friday afternoon check-in time. There were numerous self check-in kiosks available, but no one was using them. I figured I'd remain on the line while my husband gave it a shot. The MGM Resorts self check-in was unable to check us in due to our reservation not being found. Strange, as I was looking at my confirmation e-mail right there. You can try to find your reservation by your last name and check-in/check-out dates, or your confirmation number. None of them worked. The $50 daily "resort fee" seemed like thievery, given that all of their pools were closed for the winter season with the exception of one small pool, where every guest seemed to congregate. We were not able to find a single chair to sit in. People had towels spread across the concrete pathways and the whole scene was reminiscent of some third world country where no one has ever been to a pool before. We left after a few minutes. Overall, I would not recommend this "resort" under any circumstances.

We arrived on Friday morning at 10 am and they told us our rooms were available. Super easy check in process and very accommodating. The rooms are large, spacious and very clean. The casinos are great, restaurants are plentiful and drinks are everywhere! We had a fantastic trip!

I would not recommend this hotel. We specifically chose it for the wave pool and lazy river, but both were a complete disappointment. The lazy river was ice cold—so much so that my children couldn’t even go in. It was just uncomfortable. As for the wave pool, it was technically “on,” but the waves were minimal and didn’t function like a true wave pool. It was nothing like the ones we’ve experienced at other resorts. There were also no umbrellas available by the pool unless you paid over $100 to rent one, and no poolside service was offered unless you booked a cabana or reserved seating. We also never received a final bill at checkout. I had to call to request it, and when it finally came, we were incorrectly charged $25 for a bottle of water and $16 for coffee—none of which we ever touched. When I called the front desk, they said it would take a week to investigate. They offered no help and didn’t plan to follow up—we were told we would have to call them back to find out what was decided. There were also no umbrellas available by the pool unless you paid over $100 to rent one, and no poolside service was offered unless you booked a cabana or reserved seating. For a hotel that’s part of the MGM Resorts group, this kind of overcharging feels intentional—and likely widespread. I wouldn’t be surprised if a class action lawsuit eventually comes from practices like these. Even the MGM app didn’t show our receipt—I had to call and have it emailed manually. Overall, this stay was frustrating, overpriced, and full of red flags. I would not come back.