Mandalay Bay Resort & Casino

My wife and I had a wonderful stay at Mandalay Bay. The hotel is beautiful, well-maintained, and offers clean, comfortable rooms with a premium resort atmosphere. While it is not the most cost-effective option in Las Vegas, it is designed more for guests seeking an upscale experience rather than the average budget traveler. One of the biggest highlights was the wide variety of restaurants available throughout the property. There were plenty of dining choices, making it easy to find something enjoyable for any meal. The entertainment options were outstanding as well. We enjoyed Swingers Crazy Golf, which was a fun and unique experience, and Michael Jackson ONE by Cirque du Soleil, which exceeded our expectations. The music, performances, visuals, and energy were incredible. It was easily one of the highlights of our trip and a show we highly recommend. We would like to give special recognition to Sierra in VIP Services. She was exceptional, professional, and extremely courteous to both my wife and me during our visit. She recommended several restaurants and encouraged us to see the Michael Jackson show, and her recommendations were spot on. Her attention to detail and outstanding customer service made us feel welcomed and valued throughout our stay. We would also like to recognize our room housekeeper, who was friendly, professional, and very helpful. She quickly assisted us when we requested additional hand soap and consistently provided service with a smile. Her kindness and willingness to help contributed greatly to our positive experience. I did not fully explore the MGM Rewards program during this visit, but it appears to offer worthwhile benefits for frequent guests. If I stay at Mandalay Bay more often in the future, I would definitely look into the program further to better understand the rewards and value it provides. Overall, Mandalay Bay delivers an excellent Las Vegas resort experience with clean accommodations, great dining options, top-tier entertainment, and exceptional customer service. While it comes at a premium price, the quality of the experience makes it well worth considering for anyone looking for an upscale stay in Las Vegas. Highly recommended. ⭐⭐⭐⭐⭐

Property shows signs of wear. Several outlets in the room didn't work, there was no room to put personal items (like insulin) in the mini fridge without incurring mini bar charges and the bathroom doors were missing a handle and had a loose handle- making it possible to get stuck in the bathroom.

Easy access hotel and casino. Pool area needs more shade

Amazing hotel and amazing experience doing the check-in with Robert “Sparkles” the best “face” for the hotel

I wish there were better offers for a vip like me