Mandalay Bay Resort & Casino

This place was a dump. 550.00 a night and was just dirty, throw up in elevator, floors dirty, lines long , pool area filthy and wanted 500/700 for a chair , gouging at every corner. dont even give you water in room or coffee or let you put things in Refridgerator. I would NOT recommend this place to anyone..

I believe it is unfair to allow reservations with specific room requirements if those conditions are not going to be met. Upon arrival, I entered the room and found that none of the features I had reserved were provided. When I called to inquire, I was told that because I booked through a third party (Booking.com), no refund would be issued. Instead, I was offered only a $50 reimbursement. Not only is this offer disrespectful, but I was also told I would need to stay one night in the room, cancel the remainder of my reservation the next morning at 11:00 a.m., and then follow up again. I am here on vacation with my wife and two-year-old daughter, and the last thing I expected was unnecessary stress. If I had wanted that kind of experience, I could have stayed home and continued working. To make matters worse, the bathtub in the room had a leak, which made the situation even more unacceptable. I find it extremely concerning that this was overlooked. I find it unacceptable that such an option would even be presented. If the staff is new, I can understand some challenges, but situations like this risk losing loyal customers—especially considering I have already stayed at this property seven times in the past.

Mandalay Bay continues to provide a great Vegas experience! Clean rooms, multiple dining options, all the gambling and a great pool!

MB was average on aesthetics. Prepare to pay for the air you breathe. Rules & fees at every turn. $250 umbrella at the pool!?

Mandalay Bay is a lovely and large resort! So many restaurants, a lovely “beach” pool, lots of live entertainment, a decent casino! We enjoyed our stay!