The Signature at MGM Grand

Noisy. Booked this place for my last day in Vegas thinking I'd like to just relax a bit before going to PH for a concert. Big mistake. The day club started up beside tower 1 and the bass was thumping in my room for the next 6 hours. Looking down there were hardly any people in the day club. Seems like they don't want me to be in my suite and want me downstairs in the casino. Otherwise the suite was very nice and the turkey club I had from the cafe downstairs was delicious.

Great place to stay adjacent to Strip

Unfortunately, the condition of the room significantly impacted what should have been an enjoyable stay. Upon entering the room, there was a noticeable foul odor. I also discovered boiled eggs that had been left in the refrigerator by previous guests, which immediately raised concerns about the thoroughness of the room’s cleaning and preparation prior to my arrival. More concerning was a persistent strong mildew/musty odor, particularly in the kitchen and under-sink area. I reported the issue to Housekeeping and Maintenance/Engineering multiple times during my stay. Staff came to the room in an attempt to address the problem; however, the odor remained. When I later opened the cabinet beneath the kitchen sink to throw something away, the mildew odor was especially strong, leading me to believe that area may have been the source. I was extremely uncomfortable spending several days in a room with such a strong and persistent odor. What is particularly disappointing is that I brought the issue to MGM’s attention while I was still on property and provided multiple opportunities for it to be corrected, yet the problem was never adequately resolved. Because of the condition of the room and my unsuccessful attempts to have the matter remedied, I ultimately filed a formal Guest Statement with MGM Risk Management/Security on September 6. I have retained a copy of that statement and can provide it, along with any additional information needed to locate the report. I am now requesting that MGM Corporate review the matter, including the service and maintenance records associated with my room during the stay, and advise me of the resolution. Given the condition of the accommodations, the repeated complaints, the inconvenience caused throughout my stay, and the fact that the issue remained unresolved, I would also like MGM to provide appropriate compensation for the affected stay.

Enjoyed my stay at signature tower 2. The view of top golf & mgm pool complex was great. The location & ease to get to food, mgm grand pool complex & the strip was good. The one bedroom suite has a full kitchen so you can buy food & reheat leftovers. Huge cost savings. Whole foods was an easy rideshare away at town center. The hotel felt upscale compared to regular mgm side. Enjoyed the tower pool as well. All servers & staff we met were friendly & willing to take care of us quickly. Great vacation

The staff hates you. If you ask them for anything, it's a major inconvenience; don't forget they're doing you a favor by speaking to you.