The Signature at MGM Grand

The most amazing experience definitely family friendly and will be going back there. Everything was so clean we had cleaning service everyday they would check and ask if we needed anything! I would definitely recommend signature at mgm grand

We stayed at The Signature at MGM Grand from July 7–12 and were extremely disappointed with our experience. We specifically chose this property for the kitchenette, but our refrigerator had a strong odor and never maintained a safe temperature, forcing us to throw away groceries and restaurant leftovers. We reported the issue multiple times and were repeatedly told someone would come fix it, but no one ever did. We spent our entire stay with a broken refrigerator and no resolution. What made the experience even worse was the consistently poor customer service. Basic requests were often met with resistance, including a simple late checkout request. As Marriott Platinum Elite members, we’ve stayed at many Marriott properties, and this was by far one of the most disappointing experiences we’ve had. We left feeling like an inconvenience rather than valued guests. Unfortunately, despite being the host hotel for a convention we attend annually, we won’t be staying here again and would not recommend this property to others.

Our stay here was fantastic. Would highly recommend this hotel

Really enjoyed our stay, staff was great. Really enjoyed the pool area, liked that it wasn’t insanely busy like some other places. Wish there was a little more seating around the pool, lots of reserved spots that were blocked (but not being used). Rooms were nice, clean, beds comfy. We liked having the kitchenette, saved a few dollars by hitting up target Day 1, and being able to make our breakfast and lunches. When going to the main strip, I highly recommend using the connecting hallway that goes to MGM. Doesn’t add any time for most places, and can walk inside out of the heat. Also, lots to do in MGM and across the road at New York New York.

MGM Signature towers units are extremely comfortable, and staff are very attentive, courteous and professional. The atmosphere is very calming, and it helps that there are no casino machines!