The Signature at MGM Grand

My American friends raised their eyebrows in disbelief when I told them how reasonable the cost for 12 nights was, so we weren’t sure what we’d signed up to. With great relief and pleasurable surprise, the room was fantastic. Fully equipped kitchen with microwave, 2 hobs and fridge (which saves a fortune on breakfasts, snacks and meals), dining table, huge bed, sofa, massive spa bath, power shower and a great view of Las Vegas. The room was really spacious and very quiet. There was an ice machine just outside the room and the lifts were fast. The pool was lovely and, a big bonus was there was no need to rush for sun loungers, there were lots. It is possible to reserve cabanas and luxury beds at a price from $25 -$200 a day… but really there’s no need. Drinks are pricey at the pool too. There’s a shop downstairs for the very basics and a CVS & Walgreens just outside MGM main entrance. It’s a 20 minute casual walk to the centre of The Strip and about 15 to walk through MGM. I’d definitely recommend checking out prices for this superior accommodation.

Probably the best hotel I have ever stayed in so far. Just the valet parking situation is by far a work in progress.

Fantastic stay in luxury apartment. Two bathrooms, fully fitted kitchen etc. I can’t recommend it more for a stay in Vegas if you want a bit of freedom to make a coffee or snack. Laundry on the ground floor and great valet parking.

Definitely dated interiors. Lots of neglected maintenance. For example, the elevator buttons in multiple elevators are nearly all chipped or cracked, the ice machines on some floors don’t work, there’s a hole below the wall mounted TV with wires hanging down which looks like it was where the cable box used to be, no attempt to cover it or remove the wires, multiple light bulbs are broken on the walkway to the MGM Grand, some of the motorized walkways were broken and not moving, etc. And that was just what I noticed in my first several hours there. These are things that a simple walk through by a manager would pick up. These are things that I would fix at my own house if I noticed them. On the plus side, the rooms are reasonably spacious and the kitchenette is nice to have. You do have to call room service if you want dishes, glasses, utensils, mugs, but they bring them up fairly quickly, put them in the cupboard for you, bring a small bottle of dish washing soap and a scrubber, and there’s no charge. The employees I’ve met have been quite nice for the most part. The Valet guys were very helpful and friendly. The room service guy that brought up my dishes and utensils was very nice. The lobby guards and personnel were very nice and helpful. Overall, this is not a bad place to stay with spacious rooms and friendly staff, but it definitely needs some basic maintenance and upkeep. Interestingly, when I called the Guest Service line about the broken ice machine, the service person immediately said, “no problem, go down one floor and use that ice machine then take the elevator back up, and I’ll notify maintenance. “ Red flag flashes, there’s a problem, because, if I go into the secure stairwell of a secure hotel, the stairwell doors will be locked on the stairwell side and I won’t be able to get back into the hotel hallway. I would have to go all the way down to the ground floor to exit the stairwell. I checked the stairwell door on my floor and it was locked from the stairwell side. However, very conveniently, the stairwell door on the floor below me was open on the stairwell side allowing me to get in. How did she immediately know that it would be open? There are two explanations. First, this specific staff member had gotten a call about that specific broken machine on that specific floor and building and had herself called someone to unlock and open the door on the floor below and remembered that building and floor number when I called and recognized that my building/ floor matched the prior incident. That’s a lot of coincidences. The second possibility is that, to save money, the hotel has unplugged the ice machines on every other floor, then unlocked/opened the stairwell door on every other floor, and has trained the staff to give this answer if someone complains. There are certainly hotels that only have ice machines on every other floor but they tell you upfront.

The room and bed was exceptional very clean and plenty of room