The Signature at MGM Grand

Fantastic stay in luxury apartment. Two bathrooms, fully fitted kitchen etc. I can’t recommend it more for a stay in Vegas if you want a bit of freedom to make a coffee or snack. Laundry on the ground floor and great valet parking.

Definitely dated interiors. Lots of neglected maintenance. For example, the elevator buttons in multiple elevators are nearly all chipped or cracked, the ice machines on some floors don’t work, there’s a hole below the wall mounted TV with wires hanging down which looks like it was where the cable box used to be, no attempt to cover it or remove the wires, multiple light bulbs are broken on the walkway to the MGM Grand, some of the motorized walkways were broken and not moving, etc. And that was just what I noticed in my first several hours there. These are things that a simple walk through by a manager would pick up. These are things that I would fix at my own house if I noticed them. On the plus side, the rooms are reasonably spacious and the kitchenette is nice to have. You do have to call room service if you want dishes, glasses, utensils, mugs, but they bring them up fairly quickly, put them in the cupboard for you, bring a small bottle of dish washing soap and a scrubber, and there’s no charge. The employees I’ve met have been quite nice for the most part. The Valet guys were very helpful and friendly. The room service guy that brought up my dishes and utensils was very nice. The lobby guards and personnel were very nice and helpful. Overall, this is not a bad place to stay with spacious rooms and friendly staff, but it definitely needs some basic maintenance and upkeep. Interestingly, when I called the Guest Service line about the broken ice machine, the service person immediately said, “no problem, go down one floor and use that ice machine then take the elevator back up, and I’ll notify maintenance. “ Red flag flashes, there’s a problem, because, if I go into the secure stairwell of a secure hotel, the stairwell doors will be locked on the stairwell side and I won’t be able to get back into the hotel hallway. I would have to go all the way down to the ground floor to exit the stairwell. I checked the stairwell door on my floor and it was locked from the stairwell side. However, very conveniently, the stairwell door on the floor below me was open on the stairwell side allowing me to get in. How did she immediately know that it would be open? There are two explanations. First, this specific staff member had gotten a call about that specific broken machine on that specific floor and building and had herself called someone to unlock and open the door on the floor below and remembered that building and floor number when I called and recognized that my building/ floor matched the prior incident. That’s a lot of coincidences. The second possibility is that, to save money, the hotel has unplugged the ice machines on every other floor, then unlocked/opened the stairwell door on every other floor, and has trained the staff to give this answer if someone complains. There are certainly hotels that only have ice machines on every other floor but they tell you upfront.

The room and bed was exceptional very clean and plenty of room

Noisy. Booked this place for my last day in Vegas thinking I'd like to just relax a bit before going to PH for a concert. Big mistake. The day club started up beside tower 1 and the bass was thumping in my room for the next 6 hours. Looking down there were hardly any people in the day club. Seems like they don't want me to be in my suite and want me downstairs in the casino. Otherwise the suite was very nice and the turkey club I had from the cafe downstairs was delicious.

Great place to stay adjacent to Strip