The Signature at MGM Grand

Celebrated my birthday weekend here. Great choice. The room was so nice with refrigerator & sink and a beautiful view from the 25th floor. We had a Jacuzzi tub which was so nice after walking all day. The employees were very friendly and helpful. So convenient that The Signature hotel is part of the MGM Grand, made it nice to have dinner so close by without going outside.

If you have to stay in Vegas, this was a great choice of location, just off-Strip so it is much quieter and doesn't feel like a typical Casino hotel. And still, there is a short walkway connecting you directly to the center of the casinos strip and the center of action. It was a small spot of refuge within the over-the-top Vegas atmosphere, allowing me to enjoy all the rest that Vegas has to offer while knowing I have a very comfortable, clean, and spacious room. The kitchenette was also very well appointed, which came in handy during the weekend all for a relatively reasonable price. The staff were also surprisingly friendly and supportive.

Nice rooms, friendly staff, perfect location for my conference at the MGM Grand. The walk from Signature Tower 2 to the conference was a great way to get steps in, but still close enough that I could go back to the hotel room at lunch if I wanted to. For dinners we always ended up farther north on the strip to find something cleaner and healthier, so location wise for restaurants is not the best if you care about that kind of thing. But it was good to get out and see the rest of the strip. I would have just preferred to have healthier options to grab at our hotel. All the staff members I interacted with were very nice and friendly.

This was our worst Las Vegas hotel experience that we've had. It wasn't all bad, I'll start with the good things first: -While this property isn't technically on the strip, it's an easy walk to the strip. There is a covered walkway that puts you out in the MGM grand. It takes about 15 minutes to get from your room to the strip. That sounds like a lot, but you'd be walking that long if you were staying at some of the Caesar's Palace towers. -Having a balcony is nice. We had a great view of the strip. -They were able to accommodate a request for three rooms on the same floor in the same tower Now the bad: -Front desk staff was extremely rude and condescending. -As a Marriott Titanium member I am supposed to get free upgrades. I was offered a paid upgrade. I asked for it to be complimentary. They declined this even though I am entitled to it. -Room is incredibly outdated. The furnishings, wallpaper, etc. feels like you're in 1995. It's definitely not the luxury experience you expect in Vegas. If I was in Dayton, OH or some other small city it wouldn't have been that bad. But this is supposed to be a higher end experience than a Fairfield. -Room was in poor repair. Shower handle was shaky. Door to the balcony had a piece of the lock that was falling off. Some of the outlets didn't work. Shower head was like one you'd find in a Fairfield and had terrible pressure. Coffee maker was the cheapest possible and had a broken button on it. -Fitness center was in poor repair. Literally half of the cardio machines were out of order during our entire stay. Several of the weight machines were missing pins. You had to take loose pins and switch them between machines. -Room wasn't cleaned to high standards. Coffee cups/pods weren't replenished. Hair in shower (I'm bald, so it wasn't mine) -Room was extremely warm despite the temperature being set as low as it goes. -I wasn't given the $20 per day food and beverage credit I was promised. I get mistakes happen and I'm giving them a chance to fix this. But just another error.

Good location. Not noisy, casino is not on this property, no issues from smoking. Overall a nice place. Would recommend staying but if you want adjoining rooms you need to triple check they take care of it for you.