SLS Las Vegas Hotel & Casino

Great time but, the room was a little too small. The restaurant selection was awesome and I won some money. We had a few issues with the electricity in the room and the manager comped our food charged to the room. Might stay again even if it's just for the food!!!!

Rooms are on the small side, very modern decor. Beds were comfortable, linen and towels were new and not worn out. No fridge, minibar has a sensor in it and will charge you$30(!!!) If you put your own stuff in it. There are also sensors on the food tray above the minibar, so if you pick up the bag of pretzels and don't put it back within 30seconds in the right position.... you're automatically charged. Movies on TV were also extremely expensive(15-$18) and selection wasn't great. Monorail station at the hotel

Rooms are trendy. Booked an appointment at the Spa and they cancelled on us which was disappointing. Pool service was none existant. We were there for 2 hours and never saw the waitress once. Also, a lot of stuff didn't work or was in poor shape. Lockers at the pool did not work. The employees told us not to bother putting our money in. The furniture in our room was falling apart. The couch was stapled back together and still separating. For $38/day resort fee I would expect more. That being said, hotel staff was friendly.

I stayed at the SLS for a 3 day, 2 night weekend trip. I did my research prior to the trip and the hotel was exactly what I expected. I did not want to be in the middle of the action but close enough to get there easily for shows and restaurants. I also wanted a nice pool to relax at for a few hours each day. I had a double bed room in the World Tower on the 20th floor. It was pretty and the beds were comfortable. It was fine for 2 nights and the price paid was reasonable. The service was great. We got early check-in ($20) and a late checkout at 1pm (free). The resort fee is comparable to what all other hotels in the area charge. My bill was accurate when I checked out. We enjoyed the pool area. Had no problems getting lounge chairs together and the food and drink service by the pool was great. Overall, I would stay here again for the right price and recommend to others.

Check in is listed at 3:00 I prepaid my rooms over a month in advance to visit my son. I am an elderly widow. When I got to the from desk they could not find my reservation then rudely asked if I was sure I had the right place. I copied my reservation to my phone and showed them my conformation. Then I was today at 3:30 the rooms were not ready. I booked and paid for two. Then they told me that 3:00 was a suggested time not an actual time. I asked if they could estimate when it would be ready I was told by the front desk person it would be ready when it was ready. Speaking with my son we decided to leave to get something to eat. I wheeled my suitcase back to my car and we left. Within a half an hour they called and asked to speak to my son which I thought was odd beings I paid for the rooms and listed them under each of our names. They said the room was ready and it was very difficult to hear him as he whispered. We returned later that evening and and again spent 20 plus minutes as they again could not find the reservation for several minutes and again asked if we were sure our reservation was there. Now I’m angry. Disgusted with there service. No offer to make things be right or niceness at all. I do not recommend this hotel as they are rude and inconsiderate. Unless you prefer being treated as a second class person,.