The Venetian

My husband and I stayed in the Palazzo Hotel for two nights. This trip was for our 56th wedding anniversary. We had tickets to the Eagles concert in the Sphere, and liked the fact that we could walk to the venue from the hotel. The room was spacious and beautifully decorated, the bed was very comfortable, and we had everything we needed. We have stayed at the Palazzo once before, and would stay again if in Las Vegas.

Truly a stunning hotel. We upgraded thanks to Boston on reception. Our room was simply unbelievable, huge and beautiful. We ate a few times at Grand Lux Restaurant, that was amazing. Casino is lively and classy. Overall a superb 3 night stay. Thanks Boston !!!

Yes, even as long like repeated guesses loyal to Palazzo and Venetian for many years, security came barging in with zero warning. They being on the door for a few seconds and then let themselves in yelling out into the air or something about a policy about 24 hours. There was no phone call no warning no good manner whatsoever. We have had room service everyday and we have communicated with the staff multiple times each day from the room, in the hall. There was no need for the alarming intrusion. What's worse is I was about to get into the shower what if I were showering when they wanted to make their impromptu inspection of my space. We will now have to think hard about our loyalty to this brand because feeling safe and secure with privacy while away from home is important. That's what I thought we were paying for here. Very disappointed and shaken by the experience. I no longer feel safe staying here. Before this and only on the second day (not even 48 hrs here) a housekeeper entered the room with the DND sign, I told her not to but she did again later that day. We usually refuse room service for a few days when we stay, We're also usually not staying in the hotel room all day. I suspect that they actually come into your room even though you have the sign on while you're away to 'check' on things. I used to feel secure that the sign was on when we would walk away but now I know that means nothing So make sure you secure your belongings to be safe if you stay here. You can not trust the DND door sign anymore here at the Venetian Pallazo. That sign means nothing to them, not even to housekeeping.

We booked here through a package deal to see the Eagles at the Sphere. Buyer beware! Although our north tower room was beautiful and centrally located, there are LOUD parties that go on through a Venetian Resort affiliated party site, that go on nonstop Thursdays-Sundays from 11 a.m.-6 p.m. The noise, even in your room, is horrible. We called the front desk and they said they could move us—but we were on our last night there. When we checked in, we should have been warned about the noise factor—instead the front desk clerk acted like she was doing us a huge favor when moving us from the South Tower to the North Tower. We were out of our room the first couple of days during that time, but on the last day, we were hoping to relax a bit before the concert. We called the front desk and had a lengthy wait—they gave us a small credit—nothing more. Would not recommend the Venetian if you are looking for a relaxed hotel stay. If you’re looking for relaxing pool time, you’re out of luck!

Venetian host Andrew Wong was extremely easy to work with and replied to me quickly. The check-in person was very pleasant and the process was quick. The suite was clean and housekeeping was great. An overall great experience.