The Venetian

The whole experiance was horrific. From checking in, to the parking, to our room not being clean and having the proper shampoo, body wash, and house coats. The fact they jacked us around to 3 different rooms and still didnt get it right. The Venetian dropped the ball with us! If I could give them ZeRO stars I would. Terrible experiance.

Not good. Construction. The tunnel to the Sphere was closed, which was the whole point of staying there. Nobody informed us of this. I have stayed at Venetian many times. Never again. Bad all the way around. Terrible room service. Terrible room. Terrible everything. UGH.

Huge complex resort . Quite impersonal . Have to walk through the casino to get anywhere & to your room . The room / suite itself was Ok not quite as plush looking as the photos . $ 14 for a small bottle of water from the mini bar , the prices are ridiculous. We specifically emailed ahead to ask for the sofa bed to be made up and it wasn’t ! 2 calls to housekeeping and eventually after 5 hours someone came with a pillow & flipped the bed out . Only one bath robe which disappeared the day before check out . We booked directly with the hotel and part of the package was $55 bar / restaurant credit which we asked upon arrival the clarify where we could use . However upon check out and spending $150 over 2 venues purposely to use this credit , it was not applied. Upon check out Anders acknowledged this but was unable to alter the bill as we paid part cash and told us to follow up once we got home . We have but have been told it was not applicable at their own pool bar ! Very disappointed overall for what it cost . Tip to go to treasure island hotel across the road as Ubers seem to be cheaper from there . Las Vegas is amazing, but there are better places to stay for your dollar . Sorry I don’t like leaving anything negative , but whilst it didn’t spoil our enjoyment, was underwhelmed.

The room was not cleaned. We found crumbs, and nuts on the carpet. How do I know that? I removed my shoes and when I was walking I stepped on a cracked nuts in the carpet. It poked my socks. And when I have inspected the rest of the room…yeah..definitely it was not vacuumed. Also the queen size bed was uncomfortable. One side of the bed was lopsided, even so sleeping has given me back ache the whole entire 2 nites stay on this room. TOTALLY NOT SATISFIED!!!!

Best place for vacations, I was skeptical since I'd been hearing rumors about ghosts roaming these halls from way too many locals.