The Venetian

A world class hotel with all rooms being spacious and comfortable suites. Over 40 eating options across all price ranges. The strip is very walkable from here. Would definitely stay here again.

Scam warning for nonsmokers!!! We are nonsmokers, we travel several times a year and always book nonsmoking rooms. This time we stayed in Venetian 12/25/2026 and got charged for $566 “smoking fee” at 3am for room 39817 although none of us is a smoker!!! We were soundly sleeping at 3am but their smoker detector sensed some electrical signal and then charged us $566 on the credit card we provided at checkin. There was no alarm and nobody came to the room to check. We were surprised by the charge after checkout and called front desk explaining that we didn’t smoke and actually none of us is a smoker, but front desk said the detector only detected signals from inside the room. They insisted someone from our group has smoked and refused to remove the charge. I am not sure where the signal is from, maybe a malfunctioning smoke detector, or contaminated air from AC? We were traveling with a child, we didn’t smoke or drink at the hotel, we were all asleep from 12-8am!!! I even offered to do a blood test to prove there is no nicotine in our blood but the hotel insisted their detector is accurate and there is nothing they can do about the charge. I checked online and there are many threads reporting that the fresh air sensor caused many false alarms including the ones installed in schools. Refer to this report https://www.fox5dc.com/news/high-school-vape-sensors-trigger-thousands-false-alarms-mcps-schools.amp I am very frustrated being accused by something we didn’t do. I will stay away from any hotel who installed FreshAir because there so many false reports giving them excuse to overcharge guests for revenue even though we are non-smokers.

The hotel is very nice. I was disappointed that there is no coffee in the room as I like to have it as soon as I get up. Instead I had to get dressed and go to the lobby to buy it. But Starbucks was very close. Room service for coffee is crazy with 18% tax and a $9 delivery fee. The beds were super comfy and the view from our window of the Sphere was amazing. And the bathroom was a great size. Loved that! The room did smell of rotten eggs (room 36811) so you may want to check that!

From check in, to checkout. The staff overall are unfriendly and not very helpful. This included inquires about the Wizard of Oz, which my two daughters were so excited to see. Whoever is responsible for people skills training needs to either retrain the staff or rethink your training. Eg. my one daughter went through the turnstile and was waiting for her younger sister who was third I was second the security guard barked at my daughter and said she couldn't stand there she had to continue. I was right there and I told your security guard that she's waiting for her little sister as I was he insisted that we had to move. My oldest daughter was very upset because she has been taught to always watch out for her little sister. I immediately your security guard to relax she's only waiting for her sister. Before you respond it wasn't that crowded.. I know it's a business I get it, buy my daughters are your future customers right, just food for thought

The Grand Lux dining was a very big disappointment as it was not clean, table was sticky and had to be wiped down again before we could order. We asked tha tthe place settings and napkins be replaced as they were dirty and there were black flakes in my dining companions napkin. The replacement set-up brought out were also dirty and had to be replaced also. A staff member was removing two place settings from the table next to us (to turn a four top into a two top) and dropped a butter knife on the floor. She picked it up., put it with the other silverware being removed and placed it all back in the set-up trays to be used as if clean and never on the floor. That is a health code violation and additional training should be given to those folks.