The Venetian

Went as a family for New Years - booked via Hyatt (as Globalist) Pros - Location was awesome to watch at Sphere! (connected to Sphere to watch Oz) - Renovated room in North Tower - Restaurants nearby (some small credits provided for high end spots) Cons - Parking was charged for guests (no Hyatt status recognized); Forced us to pay extra after checkout (very inconvenient since I wanted to enjoy the restaurants and shows after checkout). This left a very bad taste No special treatment or communication as Hyatt Globalist. I would likely not return if I'm not watching Sphere. More of a central location on strip would be better as a family.

The most wonderful resort, from the moment our taxi stopped outside staff could not do more to assist us. Fantastic and fast check in experience with no issue that we checked in slightly earlier than planned. I did failed to know the required credit card deposit but they happily took 150 dollar deposit that was refunded in cash immediate on check our. Pools amazing, especially Palazzo pool 7, always seating and service available. Spa & gym looked very well equipped Resturants around venetian - great choice & excellent food. Would recommend upgrading room view for a little extra to strip or sphere view. Room service - 5 star and very fast House keeping daily

Very disappointing experience – Prestige room not worth the price We stayed in a Prestige room, which was much more expensive than other room categories because it promised a city view, private check-in, and extra amenities. Unfortunately, most of what was advertised was not provided. There was no private check-in at all — we had to wait in the general queue like everyone else. This already defeats the purpose of paying extra for a Prestige room. The city view was completely missing. Instead, the room faced the pool and windows of another hotel wing. When we complained, the front desk manager said: “Look over the roof of the hotel and you might see a view.” This response was rude, unprofessional, and unacceptable for a hotel that claims to offer premium service. The room was also not prepared for three guests: only two large towels for three people, no bed linen for the extra bed, in the bathroom there was nothing except soap, with no Prestige-level amenities whatsoever. We checked in at 8:30 p.m. after a long flight, extremely tired and expecting to rest. Instead, we couldn’t even lie down properly. All missing items were delivered only close to midnight, and only after several phone calls and two trips to the front desk. This completely ruined our first night. In reality, we paid for a premium experience but received a standard room with poor organization and dismissive service. The Prestige category did not match its description, price, or expectations. I would not recommend upgrading to this room type, as the hotel does not deliver what it sells.

10/10 experience, got a free upgrade to a beautiful suite - loved it! It’s located at an idea location, walking distance to Caesar’s Palace and other great places on the strip.

Stayed in a prestige suite with the pool table. Room was remodeled and nice. There was a horrible sewage stench in the bathroom. They also charged me for something out of the minibar that I did not take. They never followed up with me until I did 2 weeks later and just said the charge is valid. Room charges were down for most of my 4 day stay. I will not stay there again.