JW Marriott Mauritius

It would be hard for me to understand why anybody would give this hotel less than a 5 star review. It is as perfect as you could expect any hotel could be. The location, accommodation, food and staff are simply wonderful and yes, of course, there are the some small pay offs – when you’re dining outside in the beautiful surroundings you will get birds flying around you, when you are feeding hundreds of guests not every dish might be cooked to absolute perfection, when you are maintaining a hotel of this size, with premium accommodation the odd bit of maintenance might get overlooked – but these are all minor things compared to what it does really well. And what it does well is look after you, pamper to your every need, provide you with beautifully cleaned suites, a team of people who are nothing but courteous, friendly and helpful at all times, food that is almost always delicious and a location that is simply wonderful. None of the hotel team pressured us for tips or asked us to include their names in a review and that really helped us to relax on the holiday (although the notion of tipping, what to tip and to who, what you do when you run out of cash etc is always slightly stressful no matter where you are). They were truly wonderful and our particular thanks go to Manisha, Jennifer, Bria, Niteesh, Vikesh, Reena in the Le Manoir, the excellent service of Nikhel who really looked after us in the Boathouse, Christine who did my poached eggs in the mornings with a smile, Usha who gave me a lovely massage and also Tashish, Lucinda, Ryanesh, Jessica and finally Chef Malik who delivered the most beautiful Indian meal in the Indya restaurant. In addition we would like to thank ALL the staff - the gardeners, the maintenance team, the housekeepers, our butler team, the chefs, sous chefs, management and everyone for such a wonderful holiday. We visited the St. Regis thinking it would be a one-off trip and left knowing we will return. The boat trip to swim with dolphins, arranged through the hotel, was a once in a lifetime experience and all the facilities and activities laid on by the St. Regis were really enjoyable. When the weather was iffy in the evenings we played table tennis or pool in the drawing room to work off all the delicious food we ate! And our first trip on e-bikes resulted in us returning home and buying some! As I said at the beginning of this review, I do not understand ratings of less than 5 stars for this beautiful hotel that looks after its guests so well. We will certainly be back.

We stayed at St Regis for one week. It was absolute paradise! 10/10 for suite, service, restaurants, gardens, views. Special mention to Sharmila who was our butler. She couldn’t do enough for us and we had special treat in our room every day. The hotel was beautiful! You would be lucky to have Sharmila. Only niggle with hotel was main pool was too cold.

A truly wonderful stay in Mauritius We had an absolutely wonderful stay at The St. Regis Le Morne. The location is breathtaking, the hotel beautiful, and the service throughout was exceptional. A very special thank you to Nea, who looked after us with such warmth, kindness and genuine personal attention. She truly made our stay even more memorable. A fantastic hotel in an incredible setting – we would happily return!

We have just returned from one of the best holidays we have ever been on at the St Regis Le Morne. From the minute we arrived to the minute we left we were exceptionally well looked after. As soon as we set foot on the property the whole place had an air of quality about it. From the Bell boys taking care of everything as soon as the car dropped us off right through to getting to our room it was seamless. The check in was very quick. Although our room wasn't due to be ready for the 2pm check in they got it finished for us early as they knew we had traveled a long way to get there. Our room was roughly 40 metres from the beach which was absolutely beautiful and clean. The guys on the beach were at your bed within 2 minutes of ringing the bell for service, they actually got to know what we had each day and as soon as they seen us arriving they were straight over with Daily fresh water and glasses with ice and lemon. We ate in all of the restaurants except the Japanese as it wasnt our taste. in 2 weeks we didn't have one meal that we weren't happy with and the staff in every restaurant were fantastic and very attentive. The Breakfast buffet was great and you were never stuck for choice with a huge choice of different food. Indya was one of our favourite places for Diner and Sajeet and his staff looked after us very well each time we went there. The Floating Market was also exceptional and the food to die for and the Staff very helpful with the menu when we weren't sure of some items. The boathouse we went to for Dinner and lunch a few times and again you couldn't fault it and the staff were Great. Le Manoir buffet at night was again a massive selection of different foods with a different theme each night. The Butler service was different from previous hotel experiences but i must say it was outstanding. If we were up early we could phone them and they would bring Tea and coffee to the room to sit on the balcony before getting ready for Breakfast. There is a machine in the room but this was our preferred option. The coffee would be delivered within 10 minutes of phoning down to them. Nothing that we asked for was ever an issue and was always delivered with a smile and a very warm Good Morning. The Maids looking after our room were delightful we would phone the butler service when leaving for breakfast to tell them we were going out and the room would always be made up and ready for coming back to. The concierge team are also outstanding to deal with from the managers right down to the newest employee. Customer service is very much high on the Agenda with them. i asked if they could get me a game of Golf arranged within 10 minutes the golf and transportation was all booked for me In most of the Restaurant's we always had a glass of wine or 2 and as we aren't usually wine drinkers we weren't sure what to have so we met one of the guys in charge of the wine Viresh who helped us get to find which was the best for us. Any time we met Viresh around the resort he always made time to chat for a couple of minutes to make sure everything was going ok that day. To be honest every member of staff always greeted us with a Good Morning or Good afternoon when they see you and it wasnt just us that was greeted like this it was everyone. There is always managers around the resort and they always took time to speak to us if we were passing by to make sure everything was ok. Safe to say we are definitely going back To St Regis in the future as it was one of the most relaxing holidays that we have ever had in our lives.

We had an absolutely wonderful stay at The St. Regis Le Morne for our honeymoon, and the experience exceeded our expectations from beginning to end. Location: 5/5 The location is simply breathtaking. The resort sits in one of the most beautiful parts of Mauritius, with the spectacular Le Morne mountain and the turquoise Indian Ocean creating an incredible setting. The views are truly unforgettable. Atmosphere: 5/5 The atmosphere is elegant, peaceful and romantic. It has that rare feeling of being luxurious without feeling overly formal. It was exactly the kind of environment we hoped for during our honeymoon. Rooms: 5/5 Our room was beautiful, spacious and extremely comfortable, with a wonderful beachfront/ocean view. Waking up to that view every morning was one of the highlights of our stay. Value: 5/5 For a special occasion such as a honeymoon, we felt the overall experience was absolutely worthwhile. The setting, service, dining and attention to detail made the stay feel genuinely special. Cleanliness: 5/5 Everything was impeccably clean and very well maintained, from our room to the public areas and restaurants. Noise Level: 5/5 The resort was wonderfully peaceful. Despite being a large property, it never felt noisy or crowded, which made it perfect for a relaxing honeymoon. Service: 5/5 The service was exceptional throughout our stay. Everyone we interacted with was friendly, attentive and genuinely interested in making our experience special. The attention to small details was particularly impressive. Amenities: 5/5 The resort offers everything you would expect from a luxury property, with beautiful pools, a stunning beach, excellent restaurants, spa facilities and plenty of spaces to simply relax and enjoy the surroundings. Our Butler Team – Garry & Noushreen: 5/5 A very special mention must go to our wonderful Butler team, Garry and Noushreen. They were one of the most memorable parts of our stay. Their warmth, kindness and genuine care went far beyond what we expected. Garry surprised us with several thoughtful touches throughout our honeymoon, while Noushreen was always there with her lovely smile, kindness and helping hand. What made their service so special was that it never felt routine or simply part of their job. It felt genuinely personal. They paid attention to the little things and somehow managed to make ordinary moments feel special. We came to Mauritius to celebrate the beginning of our married life, and Garry and Noushreen became a beautiful part of those memories. We will remember their kindness and thoughtfulness for a very long time. Overall, The St. Regis Le Morne gave us the honeymoon we had dreamed of. The incredible location, beautiful property, exceptional service and especially the people who took care of us made our stay truly unforgettable. We would happily return to Le Morne one day. Thank you for giving us such beautiful memories. ❤️