Banyan Tree Lijiang

"I stayed for five nights at the Banyan Tree Lijiang, and it was a magnificent stay, starting with the beautiful hotel that looks directly out at the snowy peaks of the Yulong Mountains. The villa I stayed in (number 121) was very large with a heated pool; it wasn't even one of the highest-category rooms, which made me even more surprised. The service is on par with the beautiful Banyan Tree brand. The staff is very attentive, and the food at the Bai Yun restaurant is of the highest level. This alone would have been enough for a perfect stay, but something exceeded my greatest expectations. As we know, traveling in China can be somewhat difficult for foreigners, and Ms. Nancy Peng from the Banyan Tree made the difficult parts simple. She helped me install WeChat and set it up to work with DiDi (the taxi app). She coordinated my visit to the Bank of China to exchange money into local currency. She organized my visit to Blue Moon Valley, the Impression Show, and the cable car ride up the Jade Dragon Snow Mountain (which I wouldn’t have been able to do alone). As if that weren't enough, she organized my transportation to other cities in the Yunnan Province. I have traveled a lot in my life and stayed at the best hotels in every location, but I have never seen service like what Ms. Nancy Peng provided. This has made me a fan of the Banyan Tree chain, and I will undoubtedly return to the one in Lijiang."

I came to Yunnan in search of the mythical Shangri-La—and I may well have found it at Banyan Tree, Lijiang. An unexpected upgrade to a jet pool villa was a wonderful start, and throughout my stay the resort felt tranquil and exclusive, as though it had been designed for complete relaxation. The setting is beautiful, making it easy to slow down and fully unwind. While communication could occasionally be a little challenging due to limited English among some staff, their warmth and attentiveness more than made up for it. The resort is also just a short walk from the historic Shuhe township, though it’s so peaceful and inviting that it can be hard to leave.

We had an amazing stay in a garden suite as a family of 4 (2 young kids). The grounds and suite are stunning, but it’s the service (as usual for luxury hotels) that set it apart. We had an English-speaking concierge Abby who was very helpful. Everyone was very friendly and attentive and patient with kids. Breakfast had a big spread of Western and Asian food, and included a chocolate fountain. The double bed was huge (it could fit 4 people but we also had the sofa bed made in the living room) and you can choose your pillows. Little carts are available at all times to take you from the villas to the lobby. The hotel also has a big kids’ playroom (no staff in attendance though). The hotel is a 5min walk from Shuhe old town, which is beautiful and filled with cool shops and cafes.

We had a wonderful 5-day stay at Banyan Lijiang and were deeply impressed by the team’s hospitality and attention to detail. From check-in to departure, everything ran seamlessly, a true reflection of Banyan dedication to customer experience . The Bai Yun restaurant was charming with delicious and thoughtfully prepared yunnan cuisine . Breakfast spread is excellent and compliments to the pastry chef and the hot noodle station . The warmth and professionalism of the staff made us feel so at home. It’s my third time staying at the Banyan and it truly lives up to its name: Beautiful, Authentic, Natural, Yielding beyond expectations, Ageless, and Native yet global. Thank you for an unforgettable experience. Highly recommend for a quiet retreat with family in this ancient , unspoiled part of China .

We stayed as a family in a villa with a private pool at Banyan Tree Lijiang and overall had a wonderful experience. The villa was spacious, clean, and offered a beautiful view—although on our stay the weather was rather cloudy. The private pool was pleasantly warm and made the stay especially relaxing. Breakfast was excellent, in true Banyan Tree style: delicious and authentic, with plenty of local specialties as well as a good variety of Western options. Dining in the restaurants is highly recommended; the BBQ in particular was a highlight of our stay. The organization of tours through the hotel was excellent. Our guide, William Wang, was outstanding—professional, knowledgeable, and very attentive, which made our excursions truly memorable. For families, there is unfortunately no kids’ club, but there is a very nice playground. Family activities are available, though they should be booked early to secure a spot. Staff service was friendly, and while not all team members speak fluent English, some of them did very well and were very helpful. The resort is now around 20 years old, and in a few places you can notice signs of age, but overall the atmosphere, comfort, and service quality remain excellent. A great choice for families and couples alike who wish to explore Lijiang in style andcomfort