Corinthia Hotel Lisbon

Chose this hotel in Lisbon as we were primarily after a 5 star with an indoor pool for our 5 year old. And also based on our experience at the Corinthia London. Upon arrival we realised that the door men had no interest in helping open the door (they were just busy chatting amongst themselves). The hotel lobby did not scream luxury in any way and is a far cry from the London version. The room was quite dusty - found that no one had wiped down the table surfaces and the bedlinen was torn. Upon complaining to the hotel, they offered to rectify these and offered complimentary breakfast in their executive floor. We found the quality of room service to be inconsistent and the spa facilities would cost extra to use for hotel guests (again not something you’d expect). Overall a very poor stay and the reviews suggesting the hotel is in the luxury category is frankly misleading.

Very nice hotel. Pillows were terrible, the shower design is poor allowing the marble floor to get wet and slippery, and the air conditioning was weak. Staff was friendly and the hotel was clean and well kept.

Fabulous hotel. Staff were all very friendly and helpful. Room was spacious and well equipped. It had a luxurious feel about it. The maid noticed that it was my wife’s birthday from the cards. When we returned from sight seeing, we found a birthday cake and sparkling wine left for us in the room. The hotel provided a free mini bus into the town centre every 30 minutes and picked you up until about 6pm. A large train, metro and bus station was about 2 minutes walk away. Breakfast was excellent with every choice you could possibly want including local fizz. The food was great and again the breakfast staff were lovely and friendly. The only down side of the hotel from my point of view were the 2 restaurants we tried, the Olivae and Soul. The food was mediocre, certainly wasn’t up to the standard of the rest of the hotel. The food came out warm. Other than that I would definitely recommend the hotel.

Wow! If only all hotels were this good! I am so pleased that TA wasn't wrong on this one. This hotel is practically perfect! I cannot imagine staying anywhere else in Lisbon. The service gets an "A+" from us. From the delightful breakfast, complete with a piano player every morning, to the little touches like slipper service at night, this hotel was wonderful. The only issue that we had was that the hotel has a gym and I got there early to run and the AC was not working. When I say it wasn't working, it clearly clicked on at 6 AM but before then, there was just stagnant air. I reported it and felt that they went above and beyond to try to fix this and make it better. Things happen, it's the response from management that lets hotel guest know they care and I can tell that this team does care about their guests and their jobs. I would return here the next time we are in Lisbon for sure!

Another fantastic stay in tue Corinthia. Fabulous warm welcome from Antonio on guest services. Great cocktail in Oliviae. Book a suite for access to the panoramic and relaxing sky lounge. Staff from top to bottom are amazing. Water circuit is a great way to refresh the body and worth a visit to the spa.