Tivoli Avenida Liberdade Lisboa

Great location. Situated like Champ Elysee in Paris. I didn’t feel welcomed. Hospitality / customer service were not the best at this place. Not worth the $$$ There are other hotels in this area to choose from

We stayed at the Tivoli Avenida Liberdade for three nights before a cruise. I had booked an Executive Suite with Balcony through Amex Platinum, but at check-in, I was updated to a Signature Suite. However, the air conditioning did not work in the living room of the Suite. Their maintenance staff could not correct the problem, so we were moved to an Executive suite with Balcony. Although we were only in the Signature Suite for a few hours I will add that it was nicely newly redecorated but had a very awkward layout. There was no space in closet or bedroom for luggage. Luggage remained in the suites foyer. Although the Executive suite was not recently redecorated, I found it very tasteful, well maintained, and very clean. It actually felt much larger than the Signature suite. I must caution that the location of these suites on the front corners of the building does subject you to noise from the street.. Breakfast was very good with excellent service. The location of the hotel is ideal as other reviews have stated. Although the Tivoli is not the newest or most elegant hotel in Lisbon, the location and most certainly the professionalism of the staff makes it highly recommended.

1. The location I feel was central close to train station which is good 2. Rooms were not a 5 or 4.5 stars and not worth the money, mattress and bathroom both are in need of an upgrade 3. Overall stay was okay, not worth the money honestly! 4. We got mediocre check-in, until we complain of not having an extra towel and bed linen when we booked for 3 people and the noise like a jack hammer on the 10th floor they switched us to the 14th floor overlooking the train station(not a good view) the bed was so hard and kept separating, bathroom is in dire need of some renovation but at that point did not want to deal with anymore issues, after switching us sent an apology note with a small bottle of port and some sweets sent to the room. Not worth the money for a room in my view

Great 5-star hotel on the main boulevard (Avenida Liberdade). Street vendors setup for several blocks across street. We were on 6th floor (#615) with an interior view of the pool. Comfortable room with bed that was just right. An attendant showed up at the door with small bottles of port wine and the famous puff pastry - nice extra. Breakfast buffet was plentiful. Only negative was arrival check-in when cruise ship arrival overwhelmed the desk. Positive as we were able to get a room at 1:30 pm ahead of normal 3:00 pm check-in time.

The staff made this. The hotel is lovely and the room experience was amazing. But the staff everywhere were so friendly and helpful.