Tivoli Avenida Liberdade Lisboa

Everything was fantastic untilI was charged for using the adaptor they provided WHEN I DIDN'T KNOW IT WAS S CHARGE AS THERE WAS NOTHING POSTED THAT SID SO. 20 Euros plus exchange. I phoned them and talked to someone first and had to send an email to them with my information with more back and forth contact. At one point i understood I would get the refund because nothing was posted and i never knew it was a charge, and then they stopped responding to my email and calls I made from my Avalon tour ship. Avalon tours now know how I was treated. SHANEFULAND ANY COMMENTS I MAKE ON INSTAGRAM OR OTHER SITES WILL NOT BE COMPLIMENTARY ON SERVICE.

We stayed three nights after a cruise. American Express Fine hotel. The Concierge reaches out to you before you arrive and can help you book tours. We let them know of our 9:45 am arrival and greatly appreciated that they had a room ready for us and even upgraded to a city view. The room was a comfortable size with a large table and two chairs. The Fine hotel welcome gift was three maroons each representing different tastes of locations in Portugal with a small bottle of port - really nice welcome gift! For night lights, if you leave the closet door open, the light is motion activated and the vanity mirror light can be left on. The shower was in the tub with high sides. There is a toilet and separate bidet. My two dislikes were: It was difficult to get to the toilet unless you closed the bathroom door or squeezed around the door, since the toilet was behind the door. The other was the shower - you had to get into the tub to turn on the water, so you are likely to get some cold water on you unless you knew exactly how to adjust the various knobs so the water came out of the handheld showerhead vs the overhead shower or the faucet. I appreciated the Nespresso espresso maker and refrigerator and bottles of water. I also appreciated the new boxes of tissues when I showed an empty box due to my cold/bronchitis. The hotel is on the "Champs-Élysées" Portugal version street with luxury stores and tented vendors on the weekends. It is a short walk, 10 minutes, to the Parque Edwardo VII park where the Hop On/Hop Off and Cityrama Gray Line tour buses are located. I was impressed by the breakfast buffet every day and the staff. We came first thing and also one day towards the end - the food was always fresh, refreshed, and delicious - with eggs, breakfast meats, cold cuts, cheeses, waffles, and beautiful fresh, sliced fruit and several fruit juices. You can also get coffee or cappuccinos. The staff was always attentive, whisking away a used plate and giving you fresh silverware. We ate at Seen Lisboa and Cervejaria Liberdade Portugese restaurants enjoyed the cuisine.

Just had another great stay at the Tivoli Avenida. Nelson and his team were alway available to ensure our stay was first class. The staff at breakfast and dinner always greeted us with a smile and were very helpful with our choices. We will be returning soon. Highly recommended.

After 6 months of absence, i have returned to the Tivoli Liberdade again and it did not disappoint. I very much enjoyed the lunch at the refurbished Cervejaria. A must do during my stay. The staff is very attentive and the rooms keep up well. My room was facing the Avenida and I enjoyed two good rests. The location is excellent for all business related meetings and even for a run to the river. I will be back.

Overall good. I was unhappy because of a 16 euro charge from the mini bar after we had supposedly closed account. We did not consume this and they refuse to re burse us. They may have counted incorrectly, but would not own up to their error. I was notified of the charge after leaving Lisbon and already on the Douro river.