The Wigwam

We scheduled a visit in September with another family for a staycation after Christmas. This was our holiday vacation. We requested connecting rooms. When we arrived our room smelled like a dead animal. It was gross. We moved rooms. Not connected. I feel that it is hard to believe that the person who inspected the room did not smell it. Or they did and did not want to do anything about it? We moved rooms. Thankfully it was close but we wanted connecting rooms for our kids who are best buddies. The water pressure in the shower was unacceptable. It dribbled out. The floor soaked after the showers. Very dismal shower and bathroom experience. Cost was so high for what we received. This was our family getaway for the holidays. Not at all worth the high rates. Pool server was very friendly and attentive. Dinner server was good. Gave us sticks for marshmallows since I told him we had s’mores stuff and wanted to come back. We came back and were told we couldn’t do our s’mores because the restaurant sell it. So unnecessary. We spent so much. Let us have our graham crackers marshmallows and chocolate bars. They ended up letting us but it was unnecessarily difficult. Overall, I would not recommend the property due to the excessive price and below average quality of rooms. I don’t mind paying more especially for our family time with friends to enjoy a short getaway. Unfortunately it was very much not worth it and the amount of money we spent is disappointing.

We have stayed at The Wigwam for 4 years in a row. Love the hotel casitas, the beautiful grounds, the walking paths, the restaurants, all the seating areas, the firepits, and the amazing spa.

From arrival on the pristine grounds and red-carpet welcome set the tone for an exceptional experience. From valet to down time - all was outstanding. While there on business, every amenity was accessible and available with consistent, top-tier hospitality. All staff levels were friendly, courteous, and professional. The atmosphere creates a high-caliber performance environment where productivity, creativity, and workflow are naturally elevated. Golf, tennis, and a good fitness center are accessible with the ease of a simple scan. This is a resort where work and play can and do coexist without friction. The Wigwam is a high class inclusive business, relaxation, and family time resort where focused work with meaningful downtime are bot hpossible on property. The Wigwam delivers excellence with space for balance, and enjoyment.

We had a wonderful second visit at Wigwam. The staff was warm, welcoming, and attentive. Our Junior Suite was spacious, clean and very functional. The resort grounds are beautifully maintained with fire pits, walking paths, fountains and flowers. Dining was excellent at all 3 resturants. We are looking forward to our third return May.

The Wigwam is a beautiful,peaceful, comfortable place to escape the hustle and bustle of the holiday season. Highlights…. Beautiful heated pool which children enjoyed. Love sitting by the fire pits at the Wigwam Bar. Wonderful Christmas dinner at the Litchfield. Spa services . Our Junior Suite was very nice.