The Wigwam

Beautiful property, excellent and helpful staff, and great service. The atmosphere was great and I loved the cleanliness of the hotel. Room service every day without request. Wonderful

Wonderful, quiet spot perfect for small conferences or a romantic getaway. I would highly recommend it for business or leisure travel.

Our stay has been deeply disappointing, largely due to the way concerns were handled by both management and customer service. On the first day, housekeeping didn’t arrive until nearly 4 PM, which was already frustrating. More concerning, some of our personal belongings were thrown away. When we brought this to management’s attention, our concerns were dismissed outright. We were told it didn’t happen and were made to feel as though we were being untruthful, which only added to the frustration. An incident report was eventually filed, but we were then told that any further action would require us to file a police report ourselves—an unreasonable expectation given the circumstances. Our interaction with Danielle, the manager, was particularly disheartening and did not reflect the level of professionalism or care we expected. Overall, the lack of accountability and poor customer service made this a very negative experience. I would not recommend this resort.

I recently stayed at the Wigwam Resort in Phoenix for a business conference, and it exceeded expectations in every way. The property itself is absolutely beautiful, well-maintained grounds, charming architecture, and a relaxed atmosphere that makes it easy to unwind even when you're there for work. What really stood out was the friendliness of the staff. Everyone I interacted with was welcoming, helpful, and genuinely seemed to care about making the experience enjoyable. It made a big difference during a busy conference schedule. Even though this was a work trip, I found myself thinking it would be a great place to come back to purely for leisure. I’d absolutely consider staying here again if I’m back in the Phoenix area.

Great experience, looking forward to retuning. Litchfield's had great food at reasonable (Resort) prices, and everyone was super polite and accommodating.