The Capital Hotel, Apartments & Townhouse

Exceptional Staff and splendid service from everyone we encountered. Despite the renovation every effort was made to accommodate our needs.

My husband and I spent a week at The Capital Hotel in October to celebrate our 35th wedding anniversary. We were welcomed in as if being welcomed home from the first time we entered to the last. The hotel is absolutely beautiful and incredibly charming. Every detail is attended to. This was our first trip to London. Due to our lack of familiarity with the city, we had selected this hotel simply because of its affiliation with Warwick and our positive experiences at Warwick in New York City. We absolutely lucked out on this choice! We could not have been happier with the experience at The Capital Hotel! The location is outstanding. We were within walking distance of Harrods, Hyde Park, Buckingham Palace... (a little bit of a hike, but a great walk), nice restaurants and pubs, boutiques,... Our room was beautiful and comfortable, and a relaxing home base during our stay. We plan on returning and staying at The Capital again. As stated, it is beautiful, charming, and convenient. But one of the greatest assets is the people. I wish I could name each employee we encountered because every single one contributed to our stay being positively memorable. Some names I did get were Ariola and Paulo. But, truly, I'd love to give a shout out to every single individual working at The Capital October 3-10, 2025. I would absolutely recommend this hotel, and look forward to returning.

Claudia is simply outstanding, and the entire team deserves equal praise. A warm welcome, true professionalism, and genuine attention to every detail. From the very first moment, you can feel the experience, kindness, and commitment of the whole staff to delivering a truly enjoyable experience. A high-quality service, delivered with elegance and ease. I would highly recommend without hesitation.

Boutique in scale, yet generous in character, where every detail has been considered with care. Deep comfort of a king size bed, room warmed to a restful embrace, bathroom with heated floors that turned winter mornings into something indulgent. Service throughout was poised without pretense. Dinner at the bar carried an understated elegance, and breakfast in the dining room offered a welcome return to the English classics. Michelin- starred Chef Tom Brown showcased his menu that reflected his signature sensibility, seasonal ingredients, deep flavor, and a quiet confidence on the plate.

Went for an award in London & stayed at The Capital. The welcome from reception was very warm & friendly, Declan & Alejandro are a truly asset to The Capital. I would say it will be extremely difficult to find this level of service anywhere. Long live The Capital. Best wishes Joe Fernandes