COMO Metropolitan London

I recently had the pleasure of staying at the Como Metropolitan Hotel with my daughter for 5-days. I wanted to stay at this hotel because I knew the location in Mayfair across from Hyde Park was exceptional. Prior to arriving, I had requested some assistance from the Concierge team with theater tickets and dinner reservations. I began corresponding with a team member named Andrea, and I will say he was absolutely outstanding. He was flexible, patient, efficient and just a true pleasure to work with -- often offering great suggestions and options. His service was beyond amazing and that is just not easy to find these days - meeting him in person when we arrived was equally wonderful and he continued to offer wonderful services and support during our stay. Andrea's service levels alone are reason enough to stay at this hotel. The front desk staff was also very friendly. If you are looking for a great spot in London with great service -- look no further. Andrea and Como Metropolitan deliver.

Very friendly staff and so helpful, thanks Ali&Dula

The entire staff at the Como has made my 4 week stay in London extraordinary. A special thank you to Ali for always hailing cabs for me!

Outstanding service from the bellman Ali to the reception and concierge. Breakfast room service was delicious and we enjoyed an exquisite dinner downstairs at Nobu. I had an outstanding deep tissue massage in the spa as well. Highly recommend this hotel!

We love to stay at the COMO every time we come to London. The staff is amazing and so friendly; they truly make our experience. Alex and Ali were wonderful, and we appreciate them both so much!