COMO Metropolitan London

Breakfast and food were amazing. Service was exceptional. We enjoyed our stay.

My wife and I celebrated her 80th birthday with a wonderful journey through England, beginning in London. Choosing the COMO Metropolitan turned out to be one of the happiest decisions we made in planning our trip. The hotel's Mayfair location is exceptional, with luxury shopping, excellent restaurants, and convenient access to many of the London attractions we wanted to visit. Our suite was spacious, contemporary, and filled with natural light. Expansive windows stretched across both the living room and bedroom, providing beautiful views overlooking Hyde Park. One particularly thoughtful detail was the availability of USB charging ports on both sides of the bed and at the writing desk. Traveling from the United States, we appreciated being able to charge our phones, watches, and other electronic devices without needing bulky voltage converters. It may seem like a small thing, but these conveniences make a real difference. Our room included breakfast, which was another pleasant surprise. Rather than the typical continental breakfast or buffet, we enjoyed freshly prepared dishes selected from an extensive menu, served by an attentive and welcoming staff. I found myself returning to the eggs Florentine, which were absolutely delicious. But as wonderful as the accommodations, location, and breakfast were, the truly exceptional quality of the COMO Metropolitan is its people. Throughout our stay, the staff was warm, attentive, professional, and genuinely welcoming. We felt valued as guests, and the hospitality never seemed rehearsed or obligatory. That experience actually began long before our arrival, when I started corresponding with Andrea, a member of the concierge team. I was planning this trip as a special celebration of my wife's 80th birthday, and Andrea became an invaluable resource. He helped with arrangements, offered thoughtful suggestions, and went to extraordinary lengths on several occasions to secure difficult-to-obtain reservations and theatre tickets. What impressed me most, however, was not simply his knowledge or his ability to make things happen. It was his genuine warmth, personal interest, and commitment to making our visit memorable. Andrea holds the prestigious Les Clefs d'Or designation, and he exemplifies everything that distinction represents. His professionalism, resourcefulness, and gracious manner were extraordinary. In fact, my early correspondence with Andrea played an important role in my decision to choose the COMO Metropolitan for our London stay. We have stayed in many fine hotels over the years, but what distinguishes a truly memorable hotel from an excellent one is the way its people make you feel. The COMO Metropolitan understands that distinction, and Andrea represents it beautifully. Our stay was exceptional, and we left London with wonderful memories and genuine appreciation for the people who helped create them. We would return to the COMO Metropolitan without hesitation.

Two days at The Como in London. Easy location and access to the tube. Upgraded to a suite with balcony overlooking the park and a small gift of William Curley chocolates. The full team at the Como were friendly, helpful and enjoyable. Had breakfast each morning with the most lovely service by Andrea and Paulo. High praise for the breakfast service and team. Used weights at the gym, did not make it to the sauna but will when we come back.

Good service, Thanks for all stuff specially Hussein and Dula.

Great location and very very friendly staff especially Chencho he was amazing and supportive