COMO Metropolitan London

I had an amazing stay at this hotel! Everything was perfect—from the clean and comfortable rooms to the excellent facilities and welcoming atmosphere. What truly made the experience special was the outstanding staff. Everyone was kind, professional, and always ready to help with a smile. A special thank you to Dula, who went above and beyond to make my stay comfortable. Their kindness, attention to detail, and exceptional customer service made a real difference. I truly appreciate the warm hospitality and highly recommend this hotel to anyone looking for a wonderful stay. I will definitely come back!

It was very nice and the staff was really kind. Dula welcomed us and was very helpful and friendly.

Everyone was extremely warm and helpful, right from the doorman (Dula), the bell desk (Alex and Gabi), the concierge (Jake and John) to the housekeeping team and everyone at the front desk - thank you for your hospitality.

I recently had the pleasure of staying at the Como Metropolitan Hotel with my daughter for 5-days. I wanted to stay at this hotel because I knew the location in Mayfair across from Hyde Park was exceptional. Prior to arriving, I had requested some assistance from the Concierge team with theater tickets and dinner reservations. I began corresponding with a team member named Andrea, and I will say he was absolutely outstanding. He was flexible, patient, efficient and just a true pleasure to work with -- often offering great suggestions and options. His service was beyond amazing and that is just not easy to find these days - meeting him in person when we arrived was equally wonderful and he continued to offer wonderful services and support during our stay. Andrea's service levels alone are reason enough to stay at this hotel. The front desk staff was also very friendly. If you are looking for a great spot in London with great service -- look no further. Andrea and Como Metropolitan deliver.

Very friendly staff and so helpful, thanks Ali&Dula