The Dorchester

I absolutely love this place, they always make you feel at home. Being Christmas time, they’ve really made an effort with the decoration and it’s just beautiful. The staff as always go above and beyond to make everything perfect. We’ll be back soon.

Had THE most wonderful experience for afternoon tea. We took my niece for her birthday and our waiter, Anuar, was absolutely amazing. Was so kind and funny, and just an absolute delight to be around for the afternoon. Genuinely the best afternoon tea experience I’ve had in London. You cannot leave hungry and the experience overall is super special. Thank you to Anuar and the team!

The Dorchester in London is supposed to be a 5-star hotel, but it fell short of our expectations. Having stayed at The Peninsula down the street for a couple of nights prior to our stay at The Dorchester, we arrived with high hopes that The Dorchester could match our experience at The Peninsula, but they didn’t even get close. The Dorchester certainly feels more like a classic British hotel in the sense that the colors and decorations were less modern and more classically British. Our room had a nice reading nook and the flowers and sweets I ordered were set up nicely in our room upon arrival. However, the bathroom was weirdly situated in that the shower was directly next to the bathroom door so the shower mat (which was necessary due to the excess leakage from under the shower onto the shower floor) continued to get stuck under the bathroom door if you tried to open it. In addition, the actual shower door opened into the shower mat and would push it out of the way rendering the mat useless when actually getting out of the shower. Of the 3 elevators at The Dorchester, it seemed only one worked because it took way too long to get to the ground floor and up to our room on the 6th floor. We decided to take the steps on more than one occasion because the elevator was taking so long. The fitness center was small and cramped as compared to the fitness centers at The Peninsula and The Berkeley. There was also loud construction every morning that we were never informed of prior to booking or while checking in. The biggest disappointment was the apathetic nature of most of the staff. Unlike at The Peninsula and The Berkeley, the staff at The Dorchester (especially the valet area) acted bothered to help with bags, doors or anything else. What was an offer of assistance with a smile at The Peninsula and The Berkeley was viewed as an inconvenience at the Dorchester. To be fair, the beds at The Dorchester were the most comfortable compared to The Peninsula and The Berkeley, but that alone would not be enough to consider returning. In fact, The Dorchester is a property we would never return to.

We stay at the Dorchester always, and every visit is so so special. We were lucky enough to see the Christmas decorations appear the morning we departed, SPECTACULAR as always! The rooms are stunning, the beds are so comfortable, always a wonderful night's sleep. We had drinks in the Vespa bar, all the staff are amazing, so friendly, fast service, the ambience is perfection. Can't wait to be back! Mrs Osborne 💕

One of the best hotels I’ve ever stayed in. Everything was perfection. From the room to the breakfast to the service and amenities. Couldn’t recommend this hotel more