Draycott Hotel

Absolutely wonderful staff. Always so friendly and helpful. Home from home Anastasia at reception was extremely helpful

All staff members were friendly and polite in all our interactions especially in the breakfast.area. The front desk staff and bell staff were helpful and professional. Anastasia was welcoming in her manner. Wonderful location for London

Such a charming, lovely, Chelsea hotel with a friendly staff in a great location. The rooms are spacious and very warm feeling. Great food nearby inn a very charming neighborhood. Every staff member from top to bottom is super friendly and makes you feel right at home. They definitely know the meaning of hospitality. Abdul greeted us every day with care and a big smile. He was very helpful with suggestions. The front desk helped me the fastest way to the football stadium, which I appreciated very much. Our breakfast and coffee every morning was always on time and hit the spot. I highly recommend the Chelsea Townhouse and will stay here again in April.

From the moment I arrived, the team at Chelsea Townhouse made me feel completely at home – and I have to give special thanks to Abdul, the manager, who truly went above and beyond. I wasn’t entirely happy with my original room in a sister property, and Abdul couldn’t have been more accommodating. He personally took the time to understand what I was looking for and made sure everything about my stay was perfect. His professionalism, warmth, and genuine care turned what could have been an average stay into one of the best hotel experiences I’ve had in London. Nothing was too small or too much trouble for him. Thanks to Abdul, I’m now a huge fan of this property. Oh and the rooms are beautiful, the views over the square are to die for, and the overall atmosphere is charming, elegant, and quintessentially Chelsea. Can’t recommend Chelsea Townhouse enough! Thanks Abdul. Appreciate you.

The Chelsea Townhouse felt like a home away from home. The staff was lovely. Alexandria helped us get settled and gave us a personal tour of the property. The lush garden views, lavish amenities, and convenient location made the stay incredible. I would recommend this location to anyone who is coming to London for the 1st or 500th time.