The Egerton House Hotel

The Egerton House not only lived up to its reputation but exceeded it... we were there for 4 nights before heading to Ireland and had reserved a studio suite but were upgraded to the V and A suite - simply superb - spacious and quiet, incredibly comfortable... overall hotel physical plant was excellent - with a London plus, functioning a/c😊The lobby is small but the service is quite large- the bar area inviting , even more so with Esley "the magnificent" fixing his martinis. Front desk staff Alex and Scott were unfailingly efficient and warmly courteous without any hint of pretense -Lexi was delightful at breakfast as was Owen both at breakfast and the bar. Location of hotel is great- easy walk to Hyde Park to feed the swans and the walk brings you past the V and A and the Natural History museums which are musts. As mentioned, the physical attributes of the hotel are wonderful - but it is the staff that MAKES this hotel - we were so impressed we have rebooked 4 nights next year while on the way to Italy - you simply cannot go wrong here.

We chose this Red Carnation Hotel in London because we were enroute to a Uniworld River Cruise in Venice and both entities are under the same corporate umbrella. The location was ideal for us as it was across the street from the V&A, down the street from Harrods and a short walk to Kensington Palace. We spent 4 nights at the Egerton and couldn't have been more pleased. While the decor may be just a bit worn, still it was pure Britain and the staff more than made up for it. Alex, Katherine, the bartenders and waiters were all amazing, and I don't use that word lightly..They were all super friendly and super helpful and greeted you every time by name with a smile. The rooms are somewhat small (by American standards). My friend and I travel together but separately so it wasn't too tight for one. It lovely, charming and clean as was the marble bathroom.. Breakfast was terrific and do not miss the opportunity to take High Tea in the sitting room. (Ask for the table by the front window!) We shared tea for one and still couldn't eat the top tier of delicious sweets. We plan on visiting London again soon and we will be staying at The Egerton House Hotel!

My family and I stayed here for just one night, but it was easily the best hotel we stayed in during our entire holiday. The staff are incredibly friendly and helpful (they even stored some books of ours for a month prior to our arrival). Each room is tastefully decorated and the hot chocolate at breakfast was the best I've ever had! I completely recommend staying here if you can.

Lovely warm service from everyone we dealt with at The Egerton. It’s somewhere you can easily spend a long time, feeling relaxed. Our only concern was the size of our room, but that’s was more down to me not paying for a larger one. Thank you for another enjoyable trip �

Great boutique hotel in the greatest location. The rooms are quaint and beautiful, and the service is impeccable. Spend some time at the bar with Esley. The BEST martini on the planet, and the presentation and "show" are worth trying one, even if you do not like martinis. Ask Alex at the front desk for anything, he makes it happen!!! Many thanks to everyone for a lovely visit!!! See you soon:)