Hotel Cafe Royal

Our 3-night stay at Hotel Café Royal in London was an absolute delight. Perfectly situated on Regent Street, the location was enormously ideal—mere steps from Piccadilly Circus, the glittering theaters of the West End, and upscale shopping on Bond Street. We wandered effortlessly to Soho’s eclectic eateries and vibrant nightlife, or hopped to Mayfair’s galleries without ever needing transport. The central spot made our London adventure feel alive and accessible, turning every day into a seamless exploration of the city’s pulse. From arrival, the reception team impressed with their incredible attentiveness. Check-in was swift and personalized; they greeted us by name, offered refreshing welcome drinks, and shared tailored recommendations for hidden gems around town. Their genuine smiles and efficiency eased any travel fatigue, setting a luxurious tone right away. Room service was equally outstanding—reliable and indulgent. Whether craving a midnight snack or a hearty breakfast in bed, deliveries arrived promptly, piping hot, and beautifully presented. The menu’s variety, from classic British teas to gourmet international dishes, satisfied every whim with top-notch quality and flavor. Yet, the concierge team stole the show—they were simply spectacular! Proactive and resourceful, they anticipated needs we hadn’t even articulated. On our first day, they secured coveted tickets to a sold-out show at the nearby theater, complete with prime seating. When rain threatened our plans, they swiftly arranged umbrellas, a chauffeured car, and alternative indoor activities like a private tour of a local museum. One evening, they recommended an off-the-beaten-path restaurant in Covent Garden, reserving a cozy table and even suggesting menu highlights based on our preferences. Their expertise extended to practicalities too, like navigating public transport or sourcing unique souvenirs. It felt like having personal insiders dedicated to making our trip unforgettable—professional yet warm, they elevated the entire experience to extraordinary heights. The hotel itself blends historic grandeur with modern opulence: our suite featured sumptuous bedding, a spa-like marble bathroom with premium amenities, and stunning views over the bustling streets below. Mornings started with natural light flooding in, invigorating us for the day ahead. In summary, Hotel Café Royal offers unparalleled luxury through its prime location, impeccable service across reception and room service, and especially its world-class concierge. We’d return without hesitation—thank you for memories that linger! Highly recommended for anyone seeking sophistication in the heart of London.

The David Bowie afternoon tea is a complete waste of money. If you want to enter the impressively designed Grill Room, then consider the afternoon tea price as simply the entrance fee to that Grill Room. Secondly, the selection of bites is catastrophic—nothing that would meet your expectations, in fact quite the opposite. The staff were more or less artificially polite, except for one waiter who was extremely kind and wonderful. I would rate him 10/10—his name was Emanuel from Ghana. The pianist, who played like a beginner, did not impress the guests. My suggestion to first-time visitors is to choose the lunch option and forget about the disastrous selection of dry sandwiches and tasteless cakes offered with the afternoon tea.

Absolutely gorgeous hotel, decor is beautiful . This has to be my favourite hotel in London as it ticks all the box’s. Great location, rooms so quiet, staff go out of their way to make you feel welcome and there’s an amazing spa. I could not fault it. The little details are spot on and very much appreciated. I’ll return.

I had the most amazing stay here for my birthday. From start to finish, my expectations were exceeded. Excellent service, beautiful surroundings and a relaxing and welcoming atmosphere. An extra special thanks to Rudolph whose kindness and wonderful service made my stay even more special.

My husband and l stayed at Hotel Cafe Royal for the first time to celebrate a birthday. And we were joined by our two dogs as well. The hotel is stunning but the highlight for us was how well our dogs were treated throughout the stay. When we were shown to our room, we were delighted to see that they were both given a large dog bed to sleep on, mats with their names embroidered on them, a bag of dog treats, a dog toy each and a goodie bag supplied by Paw Daw of London. All of this and the hotel doesn't even charge for dogs staying! We dined in The Cafe Royal Grill, drank in the Green Bar and had breakfast and all the time our dogs were allowed to join us and they were even allowed to sleep on the furniture. Hotel Cafe Royal were so accommodating with them and it truly made our stay. They also looked after my husband, who was celebrating his birthday, with balloons and a birthday message in the room and a complimentary cheesecake from Cakes and Bubbles and a nod to his birthday at breakfast too. We couldn't fault a thing about our stay and would highly recommend it to everyone.