Hotel Cafe Royal

Great experience from start to finish. Clean, polished rooms, excellent staff at every corner, they even had a kids’ robe and slippers and took care to leave a kids’ game and kids’ toiletries as surprises each night. Would recommend! They even quickly supplied us with the plug adapters when ours decided not to work and prevented a hair emergency

Hotel Café Royal exceeded every expectation. From the moment we arrived, Aman at the front desk set the tone — warm, attentive, and genuinely on top of every detail. The concierge team was equally impressive, seamlessly adjusting our reservations without a hint of hassle. It's rare to find a team this coordinated where every touchpoint feels effortless. Lunch at Cakes & Bubbles was an absolute highlight — phenomenal from start to finish, and worth a visit even if you're not staying at the hotel. The amenities throughout the property are outstanding as well, and everything feels thoughtfully maintained. The location on Regent Street can't be beat, but what truly sets this hotel apart is the service. This team anticipates what you need before you ask. We'll absolutely be back.

We had a lovely stay. The lobby when you first walked in is beautiful and inviting and had some tennis Incorporated given we were staying during Wimbledon. Our room was overlooking the Piccadilly Circus and you could not hear any outside noise. The bed was extremely comfortable in the shower had great water pressure. We had our four month old daughter with us and had everything that we needed during our stay without having to ask for it. Upon arrival we already had a crib, baby bath, wipes, and baby bathing essentials. The staff was extremely attentive between the welcoming into the hotel, helping us leave the hotel, and cleaning our room. It was a welcomed retreat, coming back to our room with cool AC during this heat wave. The spa was very relaxing, especially with the heat wave. We really enjoyed using the pool. We had lunch one afternoon and the fillet was cooked perfectly and melted in your mouth. One morning we went on a sunrise tour and the staff was friendly enough to box up our breakfast for us to take. We will look forward to staying again here hopefully the next time we’re in London!

A very good hotel with excellent service and facilities. The breakfast is more than adequate in terms of quality and choice, but costs extra Spacious room (Deluxe Double) with just one window, no fresh air. The air conditioning was a bit temperamental, but there was a large, comfortable bed and a spacious bathroom with a large shower. The bathroom doors are impractically large and heavy. A very central location, excellent for a weekend trip, just a 1-minute walk from Piccadilly Circus; you can’t hear any street noise inside the hotel. When checking out, it’s advisable to check the bill carefully to make sure there isn’t perhaps a bit too much charged – a shame, but that shouldn’t happen in one of London’s best hotels.

Ours was one of the best stays that we’ve had. Incredible service and amazing staff. I am especially thankful to the night manager who went to extreme lengths above and beyond what you would expect from a luxury hotel. Thank you