Beautiful hotel and great location in the heart of London. A block from Regent Street and near Picadilly circus. Beautiful, quite rooms. Staff attentive and concierge staff always available for dinner suggestions and sightseeing opportunities. We had our breakfast included in room rate and it was excellent and quick. Only drawback is they need a nightlight of some sort in the bathroom.

As good as always. Spacious room, quiet and peaceful with the double windows blocking out all the sounds from the buzzing Regent Street, beautiful decor. Got upgraded to a more spacious room (not sure, probably the grand deluxe room). Originally I booked the oak wood panelled room but after the upgrade, I got the portland stone one which I tried already last time. Nevertheless, I'm still grateful for the upgrade. It is a celebration for my boyfriend's birthday. The hotel gave us some in room decor which was cute and some fruits, desserts and wine. It was lovely. Breakfast portion was big and food was great. I would like to say thanks to the delightful lady, Grace, working in the restaurant for giving us a great start of the day during breakfast. She's energetic, efficient and cheerful. We also had afternoon tea in the grill room. Menu has changed since last time we visited but everything was perfect as usual. Food wise, the truffle egg sandwich, the lime and basil tart, the chocolate and hazelnut cake and the earl grey jelly for the scones were my favourites from this time. Shekhar, who has a lot of passion for tea, made our afternoon tea experience even better. Very professional and willing to share his passion. This time we also visited the spa. Beautiful and quiet. The steam room was very nice after swimming in the cold water! Overall, Cafe Royal remains my favourite hotel in London.

My trip was fantastic due to this amazing hotel and the staff. Great service for every member of the team. As always, thank you Pearson so much for going above and beyond for us. You inspire us to come to Cafe Royal over and over again. You are a star!!

We were welcomed warmly on day 1 and felt completely safe, appreciated, and completely spoiled. The hotel is 5 star and the staff takes it beyond that. From our daily greetings (by name) from the front desk, to the entire concierge staff who made so many dinner reservations, tour bookings and countless recommendations, and the thoughtful, meticulous, and kind housekeeping staff. This hotel is very special. It is so much more than just a beautiful property. We can’t wait to return.

Overall Experience: The Hotel Cafe Royal was our family's favorite part of spring break! Hands down the best hotel in London. Every detail was sheer perfection, from the welcome champs, and resting room, to helping us plan fun activities, recommending amazing dining options, and showering our family with kindness. In particular, Mr. Pearson went out of his way to make sure we had an amazing spring break. The Green Room Bar made our little one a special mocktail (off the menu) and made her feel like a superstar. Our experience blew us away. We are beyond grateful to all the Hotel Cafe Royal staff for making our trip a core memory. Accommodations: The room (jr. suite) was spacious, clean, and perfectly suited for a family of 3. The bathrooms were large, and the tub was great for our child. Amenities: The spa was amazing and the family times were convenient and sufficient. Food: Breakfast - We all loved breakfast! There were a lot of options, and everyone was extremely kind!