Staff and service levels here are great from the doorman to the restaurants always helpful and friendly. At breakfast their is something for everyone. Close to the tube,taxi rank outside plus walking distance to Oxford street and Marble Arch. Great place to stay.

Perfect location (5 min walk to Selfridges, 10 min walk to Hyde Park or the center of Mayfair) and also walkable (about half an hour walk) to Buckingham Palace. The staff at this property took pride in catering to the needs of the guest. From the moment I arrived at the property’s driveway, I was greeted by the courteous bellman. A special thank you to Joana and Olga from the Front Office for their professionalism and assistance. A quiet Club Room in the corner was assigned which offered tranquility. The guest room was not large by American standards but spacious enough for one. The bed was comfortable and amenities were great - esp the Molton Brown bath amenities. The Club Lounge was on the same floor as the guest room and offered a great assortment of drinks, light food to afternoon desserts. Overall, it was a wonderful stay.

We stayed here in May 2023 and did not have an issue, but cigarette smoke was a negative factor this year. The room that we were originally given had a strong smell of cigarette smoke originating from another room. We were moved to a different room and floor, but could smell smoke from the adjoining room throughout our stay. Evidentially, the no smoking rule is not enforced, or the penalty is not large enough to dissuade smokers.

One night stay What I liked 1. Near Paddington station, a 30 minute walk if you are up to it 2. Nice lounge. In fact , two lounges, one of which is adult only 3. Great breakfast and dinner. The chia pudding at breakfast is really nice 4. As a globalist, I was upgraded to a suite, which was nice 5. Minibar is half full, leaving you space to put your own items in the mini fridge 6. Nice coffee machine in the room 7. The staff were generally friendly and competent. They have additional front desk people on the 8th floor were the lounge is 8. Plenty of taxis are always waiting upfront What I did not like 1. I only received my upgrade after I asked for it

This is a great hotel in a really nice area of London plus it's walking to all the sights. Staying at the Hyatt Churchill feels like your in a London storybook. Its a wonderful experience/ hotel.