The Landmark London

I had a lovely experience at afternoon tea – the setting was elegant, the food was delightful, and the service was outstanding. Intesar and Roshan were especially impressive - they were attentive, friendly, and made the whole experience even more enjoyable.

I had an exceptional afternoon tea experience at The Landmark London. From the moment we arrived, the service was impeccable, and I want to give special thanks to Sala and Rodica for making our visit truly memorable. Rodica was attentive, warm, and genuinely cared about ensuring we had the best possible time. They explained the High Palms High Tea menu in detail, offered thoughtful recommendations, and checked in regularly without ever being intrusive. Their friendly and professional manner made us feel welcome and valued throughout our visit. The afternoon tea itself was outstanding. The selection of sandwiches was delicious, the scones were warm and freshly baked, and the pastries were beautifully presented and full of flavour. The raspberry tartlet and bergamot orange pavlova were particular highlights, and everything was served at the perfect pace. The setting right under the palm trees in the Winter Garden is stunning, adding to the sense of occasion. Thank you for an unforgettable birthday.

We had a wonderful stay at this beautiful property. The service was excellent from start to finish—warm, attentive, and truly accommodating. The onsite restaurant was a highlight with delicious food and a great atmosphere. A special thank you to Weronika at breakfast, who was especially kind and helpful throughout our visit. Highly recommend!

We recently celebrated my birthday with an afternoon lunch at The Landmark, and it was a truly wonderful experience. I visited with my husband and daughter, and everything from start to finish was exceptional. The atmosphere was warm, welcoming, and relaxed, perfect for a special lunch. The service stood out—attentive, friendly, and professional—and we felt genuinely cared for throughout. A special thank you to Roshan and Rodica, who were both outstanding, though every member of the team was excellent. The food was superb, beautifully presented and absolutely delicious. The thoughtful birthday touches made it even more memorable, from the lovely birthday cake to the wonderful live piano music, which added such a special touch to the afternoon. The Landmark’s stunning location made the experience even more enjoyable. It was the perfect setting for a memorable family celebration, and I wouldn’t hesitate to recommend it for a special occasion—or simply to enjoy a fantastic lunch in a beautiful setting.

Amazing hotel, very comfortable, the staff are exceptionally attentive, we were served by Rodica, Blessing and Elizabeth, they genuinely make time to cater to our needs and were great with the kids Big thanks