The Langham, London

We had a very enjoyable weekend stay with an impeccable room and fantastic, welcoming staff throughout, particularly at reception. While the overall experience was excellent, breakfast service was disorganised and confusing, which slightly detracted from an otherwise perfect stay. The location of this hotel is amazing.

The Langham Hotel is truly one of the best hotels in London, with outstanding customer service and an excellent location. Our reservation process was smooth and speedy, and even though our luggage was delayed, it was promptly delivered to our room. The service throughout our stay was excellent. Our room was immaculate and comfortable, and both dinner and the morning breakfast buffet at the restaurant were exceptional. We were especially surprised and touched to find a delicious lemon cake with a thoughtful note waiting for us in our room when we returned, as we were celebrating our birthdays. The hotel was beautifully decorated with many Christmas trees, creating a warm and festive atmosphere. The restroom facilities were clean, comfortable, and conveniently located. We can’t wait to return.

The Langham provides a wonderful backdrop to an exceptional visit to London with attentive staff, beautiful facilities and delicious food.

Absolutely fantastic Hotel and the staff were out of this world, well and keep up the good work for your loyal customers.

Our best afternoon tea. Really loved the concept with Hamleys. Great attention to detail from the food, pastries to the decor! Our 3 year old, loved the whole experience and ate everything. They cut the sandwiches into cute shapes, which we’ve done many venues before and they’ve never done that before. The pastries were beautifully executed from Christmas trains, rocking horses to a carousel/merry go round. Each tasted delicious with different flavours. Service was fab. Especially Luka, the manager. Food and drinks were flowing and Luka served the table very well. He was very hospitable especially to our daughter. Mellisa, from the Palm Court, arranged everything to ensure the best Christmas afternoon tea experience. She arranged personalised menus which were great keepsakes. Our daughter also received a Hamley’s teddy, which she loved. With a lot of dietary requirements for the table, Melissa and Luka arranged everything so there were no mishaps at all. We all sat back and enjoyed the whole experience! Great piano entertainment and beautiful Christmas decor, inside and outside the palm court. Definitely recommend experiencing Hamleys, afternoon tea.