The Langham, London

Absolutely amazing Fantastic staff, service, food,room couldn't fault it at all

Our stay at The Langham, London was exceptional. Easily one of the best hotel experiences we have had anywhere in the world. From the moment we arrived, the tone was set. The front door and concierge team were outstanding. Taxis showed up quickly, transport was seamless, and every recommendation or direction was handled with confidence and ease. In a city like London, that level of execution makes a huge difference. They removed friction from every part of getting around, and that matters. I hope management recognizes how strong that team is because they are the first impression and they represent the brand extremely well. The most special part of our stay was the Club Lounge. Angelinea, Wellington, Ashe, and the entire Club Lounge team delivered a level of service that truly stands out. They were polished, attentive, and incredibly thoughtful. They remembered details, anticipated needs, and made everything feel personal without ever being overbearing. We were celebrating a birthday, and they made it unforgettable. Not just a gesture, but a series of intentional moments that made us feel genuinely valued. That kind of service does not happen by accident. It reflects a culture of excellence and a team that takes real pride in what they do. We have stayed in many top properties globally, and this experience is at the very top. The people, especially the Club Lounge team, are what make The Langham world class. We will absolutely be back.

As always it is a real pleasure to go to the Langham. Great base for London, in my opinion it cannot be bettered for service and the staff

I am so glad stayed with them ,everything is so beautiful, classy!

We stayed in a Club room which is well worth paying the extra for if you can. We love staying here and wouldn't stay anywhere else. The staff in the club lounge are so friendly and welcoming, and make a real effort to get to know you. The food and drink in here are of excellent quality. We also dined in the Palm Court which was lovely. I'd really like to say a big thank you to Ashley from guest relations who we've come to know over the years-he is such a lovely man, and the hotel is lucky to have him! Benni and all the staff in the club lounge were brilliant too!