The Langham, London

My facial with Joanna was an exceptional experience. It was deeply relaxing and thoughtfully done, with attention not only to my face but also my neck, shoulders, and chest. That extra care made such a difference and elevated the entire treatment. Joanna has a wonderfully calming presence and clearly takes great pride in her work. This was hands-down the best facial I’ve ever had, and I will absolutely be booking with her again.

I felt so cared for and valued, truly such a wonderful experience. The first day there I was rushing to a meeting & forgot to pay for my coffee. I called the front desk and the women at the restaurant were so kind & refused to let me pay. That kindness & grace won you a customer for life. It was a small thing but was very meaningful to me. I plan to travel to London for business often this year and will only stay at the Langham. I was also pickpocketed and my credit cards were canceled to prevent theft. Your team was incredibly gracious in helping me work through the situation and alternate ways to pay.

I was last here six years ago and came back to find it just as beautiful, elegant, and perfectly comfortable as before. In fact I am coming back in March for a pleasure trip with family and had been planning to stay somewhere else… but after such a great stay, I had to cancel that other hotel and book the Langham for my family to experience.

Exceptional service, top-notch amenities, and outstanding dining - a truly memorable stay and exceeded all expectations

We’ve stayed here three times, and while we debated trying the Rosewood this time, we ultimately returned to The Langham for its unbeatable location. The Location If you’re in London for the shops, this is the place. It’s right on Regent Street and about 150 meters from Oxford Circus. We were able to walk to Liberty, Selfridges, Kith, and Aimé Leon Dore in minutes. The Staff (5/5) The service here is world-class. The staff were incredibly accommodating with our daughter and our dietary needs. Concierge: They have real integrity. They suggested we take the tube to a concert rather than pushing the hotel’s own (more expensive) transport. The Club: A huge thank you to the team at The Club. Even after we checked out, they invited us and our friends to enjoy the afternoon snack buffet on the house. That level of hospitality is hard to find. Food & Facilities Breakfast: We preferred The Club on the 3rd floor over the 4th-floor option. It felt much more intimate and friendly. The Spa & Rooms: Both were good, but if I’m being honest, they felt more like a 4/5 than a perfect 5. They are starting to feel a little standard compared to the rest of the experience. Final Word Despite the rooms being a 4/5, the staff and the phenomenal location make it a winner for my family. We will definitely be back.