The Langham, London

I have to say we had a fabulous stay at the hotel. Every staff person was as friendly and attentive as they could be. As with the hotel in New York, I do not know how they remember your name and make you feel like you mattered. We had a connecting room for a family of four and worked out perfectly. The area was close to great shopping and places to eat. I would without hesitation recommend this hotel to others.

Returning to the Langham (for celebrating my husband birthday) they exceeded our expectations and made it the best .Fron arrival to departure we had a fantastic time . We were surprised and delighted to be upgraded and cannot thank enough Mani and her guest services team for this . A lovely surprise in the room for my husband was a bottle of tattinger champagne, delicious box of chocolates, fruit and delicious cake . Cannot thank the team enough . The room itself was lovely ,very comfortable , beautifully designed , well equipped with amenities . The club room is the best in UK if not then world . The drinks menu is fantastic and the food absolutely delicious. The service from the team is brilliant and could not be better . Unfortunately I had been given antibiotics (no alcohol) just before ny stay and the team went out of their way to find suitable non alcohol drinks for me . Exceptional and cannot thank them enough. Alex , Ben, Merci and their team/colleagues were brilliant and definitely are the reason we return. As part of a resort in the city package we took advantage of a history tour of the hotel . Tem was excellent and we learnt a lot about why this is the Grandest of hotels in London. We saw parts of hotel not seen before such as the Ballrooom and the biggest suite we have ever seen in any London hotel . The archive history is fantastic and highly recommend a tour . We used the gym briefly which is well equipped and perfect for our stay. You can also hire a PT if required and noticed one of the guests were using hm . Unfortunately we didn’t have time to go to the pool and use the facilities of the spa etc this time . But having been in the past rate them the best . We would love to move into this hotel but sadly can’t . However we will return and recommend to all. Thank you again for your exceptional service - you are the best

Perfect location to explore London. Breakfast could not be faulted. The staff were amazing in all areas of the hotel

Afternoon Tea was purchased for myself and family by a friend who lives in USA. It was a birthday gift and what a great choice she made! We have had afternoon tea at a few 5* hotels in London but never here so was really looking forward to this and i must say it didn't disappoint! Very warm welcome as soon as we arrived which is always a good start. We were slightly early for our booking but it wasn't a problem, our coats were taken and we were shown to our table. We were explained the menu and the choices and our order was taken shortly after for drinks, great selection of tea's and nice to see we were not charged extra for some of the flavours like we were in another hotel. The afternoon tea was absolutely delicious, great quality products, extra sandwiches were offered and we opted for the Coronation Chicken although it was a hard choice between that or the beef. The scones were delicious as were all the other cakes. The service was excellent, we were not rushed at all the only slight point i could make is that the drinks were a little slow in coming out when we needed refills. Thank you ! Would love to return one day.

We enjoyed afternoon tea, time in the bar and breakfast the following morning. The food and service were excellent as was the location on Regent St. We would certainly return.