The Langham, London

We had an absolutely wonderful stay at The Langham Hotel, London. When researching five-star, centrally located hotels with great amenities, we were drawn to the history and beauty as Europe’s First Grand Hotel. Our experience was exceptional from start to finish. The facilities were immaculate, and our room was clean, well-appointed, and comfortable. We especially appreciated the fresh fruit, fresh flowers, Nespresso coffee maker, comfortable seating, and American electrical outlets. While the hotel itself is incredible, it was the staff who made all the difference. Their dedication and warm greetings made us feel like family. We would like to recognize the following individuals for their outstanding service: - Outside & Door Staff: Nassim gave us a warm welcome, handled our luggage, and assisted with cabs daily. Raymond also provided wonderful support with our luggage and transport upon our departure. - Lobby Team: Dorian greeted us warmly upon arrival and consistently checked in on us. Abdel and Mohammad were also incredibly welcoming and attentive throughout our stay. - Concierge: Jazz was remarkably patient and attentive, providing fantastic recommendations for dining, sightseeing, and transportation. Our thanks to the rest of the concierge team as well. - Front Desk: Angie provided a seamless check-in, showed us to our room, and explained the amenities clearly. Special thanks to Mary for arranging access for our hotel tour. - Hotel Tour: Asher gave us a fascinating tour detailing the rich history of the hotel, which greatly enhanced our appreciation of the property. - Club Lounge: Louis and Ace provided exceptional morning service, even arranging bagels for us on our final day. The entire Club team delivered outstanding hospitality. - Housekeeping: The housekeeping and turn-down staff kept our suite spotless and ensured every detail was taken care of. Having stayed at many premier hotels worldwide, we can confidently say we have never experienced better service. Please share our deepest gratitude with the entire team for making our trip to London truly unforgettable. We look forward to our next visit. Best regards,

Will only stay at the Langham from now on. Perfect for business and groups of colleagues. Some used the spa and raved about it. I've honestly never slept this good on a business trip, the rooms were quiet, the beds were very comfortable, and the wifi made it possible to work as much as needed.

The Langham London is always my go to hotel whenever I am in London. I absolutely love staying here. The staff are amazing, so caring and nothing is ever too much trouble. They always make you feel so welcome and looked after. If you ever have any medical concerns the concierge are so helpful and know exactly where to direct you and who to contact for the right help. It gives you such peace of mind knowing they are there to help. I also have to mention Alex, the lovely Italian gentleman who has worked at the hotel for many many years. I have seen Alex over the years and he is just such a wonderful man. He is always so happy and helpful with your luggage and has so much joy and passion for his job. Alex is a true asset to The Langham London and such a lovely person. Thank you Alex for always being so wonderful. See you next year! The Langham really is a very special hotel to me and the staff are what make it feel like coming home.

Nothing was too much trouble, the staff went above and beyond and were extremely helpful and kind…can’t wait to stay again.

The level of hospitality and service are unmatched. Every detail, from the fragrance in the lobby to the attention from the staff, is carefully and thoughtfully approached. We have stayed in hotels around the world and I would put the hospitality in the top 5. Also the location is excellent, the rooms are lovely and the amenities plentiful.