The Langham, London

We’ve stayed here three times, and while we debated trying the Rosewood this time, we ultimately returned to The Langham for its unbeatable location. The Location If you’re in London for the shops, this is the place. It’s right on Regent Street and about 150 meters from Oxford Circus. We were able to walk to Liberty, Selfridges, Kith, and Aimé Leon Dore in minutes. The Staff (5/5) The service here is world-class. The staff were incredibly accommodating with our daughter and our dietary needs. Concierge: They have real integrity. They suggested we take the tube to a concert rather than pushing the hotel’s own (more expensive) transport. The Club: A huge thank you to the team at The Club. Even after we checked out, they invited us and our friends to enjoy the afternoon snack buffet on the house. That level of hospitality is hard to find. Food & Facilities Breakfast: We preferred The Club on the 3rd floor over the 4th-floor option. It felt much more intimate and friendly. The Spa & Rooms: Both were good, but if I’m being honest, they felt more like a 4/5 than a perfect 5. They are starting to feel a little standard compared to the rest of the experience. Final Word Despite the rooms being a 4/5, the staff and the phenomenal location make it a winner for my family. We will definitely be back.

Langham is outstanding - stunning property, couldn’t ask for a better location but most of all - incredible staff - highly professional and always welcoming and warm and friendly. Great food. Awesome housekeeping makinf uo for slightly smaller room size. THE best towels of any luxury hotel I ever stayed at :). Love the sketching contest and coffee and how they thoughtfully use glass bottles and provide for fresh milk in the in-room coffe bar (or non dairy if you prefer).

I never review, but this is needed, I would avoid if looking for an exclusive stay.. Wow.. Langham you were sadly underwhelming. On arrival two "men" skateboarding doing flips at main entrance, which concierge thought was amusement, then another vaping at the entry. I get it, vaping, skateboarding but this is 5 star? Kids running through foyer screaming, again love kids? but what is the vibe you are creating here? Staff at reception dressed in immaculate outfits, but did not match the vibe. The room was beautiful but service inconsistency, staffers debating the price of drinks!! and $46 room service for one fried rice! outrageous and we googled hotels with a pool bar, especially for the experience, slight winds and its closed? won't be back.

The Langham exceeded our expectations. It definitely feels like a Grand Hotel--it exudes quiet luxury and sophistication rather then having the big, flashy feel of a high end resort. Hustle and bustle from holiday afternoon tea and santa's elves made the lobby truly feel like Christmas and staff was highly attentive and friendly. All four or us agreed that the Langham is now the only place we'll stay in London!

My daughter and I have just returned from The Langham where we had a wonderful time. The hotel staff were attentive without being over the top, from check in to help from concierge, restaurant staff, turn down service, door staff et. The room was traditional - just as we like it - and the beds were so comfortable. We did not have th opportunity to make use I the leisure facilities this time, but we will next time - and there will be a next time when we are back in London.