The Langham, London

One of the best hotels in London. Perfectly located, Walkable to most places and a staff that doesn’t come across stuffy or pretentious. Just a team of genuine and friendly, courteous and professional people. Highly recommend as I’m sure you won’t be disappointed.

I had a perfect one night stay at the Langham, booked through American Express. The doormen greeted me at the cab and took my luggage which appears minutes after I got in my room. My upgraded room was ready early and check in was friendly and easy. The room itself is gorgeous and the bed was like sleeping in a cloud. The whole decor of the hotel is traditional while keeping up with modern design trends. The fresh flowers everywhere from lobby to room were really special. While there I ate at the Wigmore, a smart trendy pub with delicious Bloody Marys. The breakfast at Palm court was lovely, especially the buffet which has everything you want without being excessive. The vibe at the late night cocktail bar just what you want a late night cocktail bar to be, and the drinks were made with care. I also had high tea with a friend at Palm Court and I have never had such fresh and delicious sandwiches. The stay was worth every cent and I hope to return soon!

Deeply disappointing and embarrassing experience I had what was a very disappointing experience at The Langham breakfast restaurant last Friday at around 9.30am. I had called in advance to book a table for breakfast for three guests and was told reservations were not possible, but that it should be fine simply to arrive. When I did arrive, the restaurant was around half empty. I asked for a table for three and was told by the restaurant manager that I could only have a table for 45 minutes. I explained that I needed an hour, at which point he said he had to prioritise hotel guests. While I understand hotels may give preference to residents, the restaurant was visibly far from full, making the refusal difficult to understand. What was far worse was how the situation was handled. I was twice told to “step aside”, despite having been there first, while other guests who arrived after me were shown straight to tables. A colleague then appeared willing to assist me, only for the manager to intervene quietly and, from all appearances, instruct her not to seat us. I then raised the matter with reception, who spoke to the restaurant manager, but returned simply repeating that they were prioritising hotel guests. Unfortunately, at that exact moment, my American clients arrived and witnessed the entire episode, which was professionally embarrassing and entirely avoidable. Luxury hospitality is not just about beautiful surroundings—it is about courtesy, discretion and making people feel welcome. On this occasion, The Langham fell well short of that standard. I will not be returning.

For our honeymoon part two, my wife and I visited three European cities for the first time: London, Paris, and Amsterdam. London was our first stop from Miami. We are so fortunate to have spent four nights at The Langham, using it as our base for the trip. This hotel is steeped in history as the first "Grand Hotel" in London and all of Europe, pioneering amenities that were truly groundbreaking for their time. It's also where the tradition of Afternoon Tea was popularized beyond aristocratic circles and introduced to a wider audience. The Langham is also known for their signature scent, almost like a spicy rose, that we are still thinking about to this day. It is the first thing that greets you in the lobby but is not overpowering; you know immediately where you are. The service we received was nothing short of warm and attentive. Due to our early morning arrival, we had to wait for our Superior Room to be ready at check-in. No upgrade was offered for our celebratory occasion but we could tell the hotel was at capacity. All in all, waiting took about 15-20 minutes, and allowed us to relax in the waiting area and plan our day using the map the reception desk had given to us. Once our Superior Room was ready, we stayed in briefly to recharge from the jet lag and time change before heading down for Afternoon Tea at the Palm Court, which is an experience in itself. A special shout-out to our server, who was extremely generous with scone refills when my wife had to step away briefly back to the room after our long journey. Complimentary tea is also served downstairs each morning in a quick grab-and-go fashion, which gave us the daily energy we needed before heading out for a full day of planned activities and sightseeing. Marylebone is ideally situated in the heart of central London, with easy access to hot spots like Mayfair and SoHo. The London Underground is just steps from the hotel, putting most of the city within about 20 minutes' reach. Shopping, dining, and museums are all nearby, and the Hotel Concierge was proactive enough to reach out before our trip to help book activities. The Langham itself is also situated across from the BBC, which we fund very cool One highlight was the swimming pool, located beneath the hotel in what was once an underground bank vault. We didn't make it to the gym, but we did peek inside and noticed that it was beautifully appointed. If I could change one thing at all, it would be to get or ask for a room with a view. Our room had a partial view of their inner courtyard and of the side of the building nearby. Since The Langham is a historical, older building, I would assume any rooms with views are mainly on higher floors at the front of the hotel. All in all, the bed was very comfortable toiletries were top notch, and the noise level from neighboring patrons was practically non-existent. We are fans of The Langham brand and can't wait to return to The Langham London and explore their properties in other cities around the world.

The Langham - London was a dream. Every detail was considered. Luxurious from check in to check out. The location feels quiet and tucked away, but an easy walk to gorgeous Regents Park. The staff were kind and friendly without pretentiousness. The breakfast options were varied for all tastes (and also very tasty). Would absolutely choose to stay again - and maybe next time have a chance to take advantage of the on-site spa and indoor pool.