Mandarin Oriental Hyde Park, London

Love this hotel, great location for BST Hyde Park. Comfortable beds and delicious breakfast. Also very handy for Harrods.

- I keep coming back; exceptional service and location, really solid - Property is managed gracefully, elegantly, quite well-oiled and refined - Even in the face of issues, hotel handled exceptionally well, showing an understanding and improvement-oriented ethos - Guest Relations head PIM and Director Sebastian quite surprised me with proactive elegance and gestures, much appreciated - Gym team including Kinga and Peter are outstanding; so helpful, robust, lovely, helpful - Doormen Antonio, Andrei, Karolis, Robert, Graham - tremendous team and service, even in the face of heat and London's buss - Masseuse Toby continues to be a gem; tremendous expertise, a true healer - Concierge team of Justyna, Margaux, Kevin and Tibor were incredibly helpful, responsible and resourceful around the clock - The highlight here is the outstanding teamwork, execution, and service quality. Bespoke made to measure excellence with heart. - Thank you!

I attended an event here on 27 June and I wasn't disappointed. All the staff went above and beyond, they were so helpful, friendly and professional. The room was set up beautifully and we had access to the Terrace overlooking the park, for pre-lunch drinks. The food and service were perfect, the food was delicious and our wine and water glasses were kept topped up constantly.

I was part of a day event here on Saturday 21st and I just wanted to compliment the event staff who went above and beyond. No ‘snootiness’ , just so helpful, professional, ‘human’ & friendly. The room in which we held the event was stunning - opening out onto a private terrace and overlooking the park. The refreshments & service were perfect. I ESPECIALLY want to thank Patrick in the events team who went above & beyond helping us take our equipment across busy roads and 5 minutes away as we couldn’t get parking (due to the chauffeurs selfishly just sitting in the only spots outside the hotel… for ages…). I’d highly recommend this hotel for an event. And hope yo use it again. Only advice to hotel would be to keep the car spaces available and don’t let lazy chauffeurs hog them (for ages..) Many thanks.

Outstanding! Beautiful room magnificent staff! Kevin at concierge went way and above. Actually walked over to a restaurant to try and get us in at the time we requested. He succeeded and got a round of drinks for us too. Amazing! Breakfast outstanding with warm attentive service. MO is becoming our preferred. Well done!