ME London

My husband booked this hotel with a package as a surprise for my birthday, However it was disappointing. We are very familiar with the Melia brand and have stayed in many all over the world, including Melia Valencia which is outstanding. Therefore I had this in mind while writing this review. Back to ME London. He booked this room-with a river view . To our amazement the room was cancelled due to a system glitch! We know these things can happen so we accepted a different room unfortunately without the view. The room was lovely. We then went out for dinner. Unbeknown to me the room was to be decorated while we went out. When we came back I saw a confused look on my husbands face and proceeded to tell he needed to go to reception. 10 minutes later he came back saying we had to move next door, which we did. A lovely surprise! the room was decorated with balloons and with a bottle of champagne. Then another confused look, he said he had ordered a chocolate cake- but instead it was a bowl of fruit. Breakfast is a bit chaotic but the food was good. We had a few drinks in the bar, the atmosphere was quite good and relaxed. I was given a bag of melia products as a way of apology for the mishaps. Overall it was not a terrible experience it was just a shame things did not go to plan and the staff need to look other Melia hotels that really do go above and beyond for customer satisfaction.

Wonderful experience to begin the stay with a first class reception. Really pleasant

Great reception service (Zahrin) and excellent housekeeping. Everything is always clean and organized.

We enjoyed four fantastic days in London with our daughter at ME London. Truly and honestly this is a great hotel. Do not look any further. Special thanks to Susana Castro and her team, you are indeed key to make the stay a real joy! Muchísimas gracias!

I can’t say enough good things about our stay in ME London . Especially Sruthi who insured every aspect of our vacation went smoothly. We had connecting suites recommended by Sruthi. Birthday greetings on the mirror and champagne for my son’s birthday was so appreciated and added to our family celebration. My 8 year old grandson said the hotel was “gorgeous “. We loved the rooftop and always enjoy an STK whenever we are in a city that has one and the STK in the hotel didn’t disappoint. The toiletries were wonderful! Dyson hair blower and steamer in the room was much appreciated. Everything was top notch and looking forward to returning.