ME London

Do not stay at a ME Hotel. I stayed at ME London Hotel in February 2026, expecting a luxury experience in the heart of London. Instead, I experienced one of the most disturbing and traumatic situations I have ever faced while traveling. During my stay, £13,000 was stolen from my room. The theft occurred after housekeeping had cleaned the room, and the maid assigned to my room was the only person with access during that period. This was not a minor incident or misplaced item — it was a significant amount of money. What made the situation even worse was how poorly it was handled by hotel management. Rather than taking decisive action, showing urgency, or demonstrating genuine concern, the response felt dismissive and inadequate. When a guest reports a serious crime like this, especially involving such a large sum, the expectation is immediate escalation, internal investigation, and full cooperation. Unfortunately, that was not my experience. Luxury hotels market themselves on security, discretion, and trust. Guests should feel safe leaving their belongings in their room. In this case, I did not feel protected, supported, or respected after reporting the theft. Travelers deserve to know that, based on my experience, security and accountability were severely lacking. I strongly urge anyone considering a stay here to think carefully and take extra precautions with valuables. This was not just disappointing-it was a terrible experience.

We enjoyed four fantastic days in London with our daughter at ME London. Truly and honestly this is a great hotel. Do not look any further. Special thanks to Susana Castro and her team, you are indeed key to make the stay a real joy! Muchísimas gracias!

I can’t say enough good things about our stay in ME London . Especially Sruthi who insured every aspect of our vacation went smoothly. We had connecting suites recommended by Sruthi. Birthday greetings on the mirror and champagne for my son’s birthday was so appreciated and added to our family celebration. My 8 year old grandson said the hotel was “gorgeous “. We loved the rooftop and always enjoy an STK whenever we are in a city that has one and the STK in the hotel didn’t disappoint. The toiletries were wonderful! Dyson hair blower and steamer in the room was much appreciated. Everything was top notch and looking forward to returning.

Perfect hotel for a business stay. Efficient service, comfortable rooms, and a great central location. Ms.Hanaa at reception was very attentive and professional, she went above and beyond to make my arrival seamless. Highly recommend trying STK during your stay, it’s a great spot.

Taz was an amazing. He helped us at the hotel with multiple things with no complaints. Definitely will be back.