Jewelry taken from room. Beware of theft in this hotel. Staff is unable to do anything about it and won’t even offer a solution.

We stayed at the hotel at the beginning of the month with my husband and two children. Due to a small issue we had with the air conditioning we had the opportunity to meet the Manager Luciano, who was able to solve the situation correctly. Honestly, I wasn't planning to write this review as I'm not used to it (maybe I'm a bit old fashioned!) but yesterday Luciano surprised me by remembering us sending a beautiful message congratulating our little Lily on her birthday. These little details make ME London our trusted hotel in London.

I checked in with mom on sunday the 1st. The hotel is fantastic and is at a wonderful location. right across from the Waldorf and also adjacent to India House and several embassies. It is a chort walk from the Temple stop as well as charring Cross stations and absolutely adjacent to the Waterloo Bridge. The check-in experience with Shruthi Satheesh was very good. she is very caring as well and showed concern for my mom. The experience was very smooth. The concierge and staff are very helpful. The breakfast is great as well. I would recommend it any time!

My partner and I went to celebrate his birthday at Radio Rooftop Bar and were warmly greeted by Tawii and Luca. Both of them were absolutely amazing. Other members of staff were also kind and smiling throughout our time there. They looked after us right from when we stepped inside ME and all the way up to Radio. These two are huge assets to the organisation. What a 5 stars service. 🙏🏼⭐

Stayed here as husband was running the London marathon. I had visited the hotel a couple of times for the rooftop bar but never had the privilege to stay over. As members of Meliá we booked direct and received a good offer (although all hotels in the area for the marathon was higher than normal). Absolutely beautiful and stunning hotel, the reception was amazing and the staff were so friendly and very professional. They guided us to our amazing room (room 610) and explained facilities in the room. We then went to the rooftop bar for complimentary drinks - again such a wonderful gesture. The room had everything you could want, beautiful design, modern equipment - honestly perfect and could not of wanted anything else. If you are thinking of booking this hotel, do it !!! It’s stunning. Book via the Meliá website for lovely perks. Thank you to all the staff at the hotel and for my husband’s complimentary bottle of bubbles that he received in the room on completing the marathon, with a personal greetings card. This hotel goes over the top to ensure your stay is the best ! Worth every penny and we will definitely be back