The Pelham Hotel

Great location and very charming. Gabriel at concierge was very friendly, helpful, and attentive! Would love to stay here again!

Nice stay, but the real treat was Gabriel, the concierge; very helpful and service minded. Thank you.

We had an absolutely amazing experience at the hotel. The service was exceptional from start to finish, and every staff member was so welcoming, professional, and attentive. Everything was handled with such care, and we truly felt valued and well taken care of throughout our stay. A special thank you to Gabriel at the reception and concierge. He was incredibly friendly, helpful, and professional, and always went above and beyond to make sure we had everything we needed. His warm attitude and excellent service really stood out and made our stay even more enjoyable. Gabriel is truly a wonderful representative of the hotel, and we really appreciate everything he did for us. ⭐️⭐️⭐️⭐️⭐️

Gabriel at the concierge was so friendly and helpful. He really made us feel welcome and went out of his way to help. Great service and definitely coming back.

This is not a 5 star hotel. Rooms are very small and not well maintained, stains on carpet, and dirty marks on walls, from window facing brick wall in which pigeons nesting not to mention noise from pigeons NOT FOR ANYONE DISABLED! No walk in shower facility and bath so high unable to access shower, bed so high needed considerable help to get into bed, lift to small to accommodate wheelchair, entrance to hotel all stairs no ramp available, overall definitely not for anyone disabled. Breakfast buffet style and not worth £29, beware do not order from breakfast menu as this incurs extra charges on top of the £29, then they charge for breakfast service £7 even although you have served yourself, total RIP of. I would not recommend this hotel and am being generous giving it 3 stars.