February 6, 2018 for 3 nights for 2 adults.

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The Pelham Hotel in London, England

Location of The Pelham Hotel

The Pelham Hotel
15 Cromwell Place
London, England

Nearest Airport: LON

Amenities for The Pelham Hotel

  • General Information
  • 50 Guest Rooms
  • Handicap Accessible Rooms
  • Dining
  • Restaurant
  • Room Service
  • Bar & Lounge
  • On-Site Amenities
  • Concierge
  • Laundry Service
  • Fitness Center
  • Complimentary WiFi
  • In-Room Amenities
  • Air Conditioning
  • In-Room Safes
  • Mini Bar
  • Complimentary WiFi
  • Business
  • Meeting Rooms
  • Family
  • Cribs
  • Rollaway Beds
  • Nearby
  • Shopping
  • Art Galleries
  • Museums
  • Parks
  • Public Transportation

Reviews for The Pelham Hotel

Now featuring traveler reviews from:


TripAdvisor Traveler Review Rating Reviewed 6 days ago

The Pelham was such an amazing experience. Very central right across the road from South Ken station. Resturant was amazing Italian food. Great service, very friendly staff and clean rooms. This is a must when travelling to London for business or pleasure.

Jess C

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Interior design is great but there is a lot missing. I was woken up by loud chatter right outside my room door by the house keepers. Breakfast they didn’t come to me once. I had to go and ask for a menu. Then when I wanted to order I had to go back. I was the only one in the whole restaurant. There was a stray black hair in my bathtub which I understand happens. But the next day there was a different one. I have a shaved head so I know it was not me. The Wi-Fi barely works. I had to hold some video conferencing meetings while I was there and could not do them due to poor signal. Reception told me it was due to time of day however this did not improve late into the night they had me try downstairs and it was no better. The interior design of the hotel is great apart from some ragged carpet in my room and a old broken phone in my room. It should be more rated as a 4 star not 5

privatetravelclub - Santa Monica, California

TripAdvisor Traveler Review Rating Reviewed 1 month ago

The pics show what sort of room you will get for ÂŁ530 for two nights Ok good furnishings but low ceiling, cold bathroom and no tea/coffee facility. If noise is an issue to you, ask for a rear facing room - very busy noisy road to the front - the downside with being in a great location.

149london - london

TripAdvisor Traveler Review Rating Reviewed 1 month ago

The hotel is a stunning boutique hotel with a beautiful lobby and library. The room, though quite small, was charming and the bathroom was large and covered in marble. While aesthetically the room was stunning, at times the heat didn't appear to be working and I had to call down to reception to have them bring me a heater. I appreciated that they found an immediate solution as it was quite chilly the night the heat wasn't working. The bed itself was comfortable and the designer toiletries from Penhaligon's were much appreciated. I will note though that I found reception to be slow both during check-in and check-out, and the lady who checked me in wasn't very warm or welcoming. She also told me my room was on the ground floor so I declined her offer to have someone help me with my luggage, thinking it unnecessary. However, by ground floor, she meant I had to go up a flight of stairs and then up another two stairs to a different landing. While I'm not one to shy away from carrying my own bags, this particular time it was quite early in the morning and I wasn't feeling well and actually could have used the help with carrying my suitcase up to my room. Not that this detracts from the hotel but I do think it's worth noting. Ground floor means GROUND floor. I had room service delivered twice; the first time was just tea and a fruit plate. Much to my disappointment, the room is not equipped with a kettle so I had to rely on room service for tea. The other time, I had breakfast delivered. For those curious, the food was very tasty. I never ate in the actual restaurant so I cannot comment on that experience but I can say that I enjoyed the egg-white omelet I had delivered to my room, and the fruit was quite fresh. The location is amazing, right at South Kensington station. There are plenty of delicious restaurants nearby so one need never go far to find tasty food. There are lots of sights, museums, and shops all within 20 minute walking distance.

ErinShelley - Toronto, Canada

TripAdvisor Traveler Review Rating Reviewed 1 month ago

We chose to stay in the Pelham before and After our wedding just up the road at the Chelsea Old Town Hall. We wanted luxurious but with an intimate feel and that's just what we got. This hotel could offer us interconnecting suites which met our requirements perfectly as we were travelling with children and also we didn't want to see each other on the morning of the wedding. The rooms were elegant and very comfortable. Full length windows let in lots of natural light and offer a lovely view over Kensington. Our bathroom had both a separate shower and bath. I enjoyed a soak every night after walking for miles round London. The hotel offers a mini bar, the prices were pretty much in line with all hotel mini bar prices. Personally, I would like to see a tea tray in the rooms so that you can make a drink at your leisure without having to call room service (feels a bit too indulgent having someone make you a cuppa) The rooms also offer a complimentary mobile, more for international visitors I think to save on data roaming etc. What a great idea, really useful. I loved the umbrellas in the wardrobe too for those who arrive unprepared for the British weather! Little touches such as the turn down service and complimentary water are really lovely. Infact on our first night we arrived back when housekeeping were turning down. When the lady saw our daughter was only little (7) she went away and came back with child size slippers for her. Little things like this make guests feel really special, our daughter was delighted. You can offer all the services you like but it's the staff who execute them that make people want to return. We enjoyed breakfast both in the restaurant and room service. Continental was included and was adequate and well presented. The location of The Pelham is amazing. Right across from South Kensington tube. Walking distance to the museums and an array of cafes bars and restaurants to suit all tastes and budgets. We felt very spoiled by the hotel, some champagne and petit fours were delivered to our room offering congratulations and a cute little goodnight kit too, which we thank you for. I'd also just like to mention housekeeping once again. On the morning of the wedding we left in a hurry and the room was incredibly untidy (sorry) but upon our return they had worked their magic and it was spick and span (I wish that happened at home!) We also found the concierge helpful and always smiley and cheerful, helping with cases and taxis etc. Great location, lovely little extras, pre-emptive staff. We look forward to returning for many anniversaries in the future.

sulllivan - Yorkshire

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