Park Plaza London Riverbank

I travel a lot, this was special as its my first visit to London with family, stay was equally special, one of the best place in terms of everything, be it location, staff, facilities all were top notch.. definitely visit again

We didnt book breakfast cos thats all a little hectic and the boat down past the next bridge, near Lambeth Palace does an amazing breakfast. But we love this hotel, the lovely staff, the comfort, the wee pool, the closeness to so many things.

Jadelle was very accommodating, and such a wonderful professional person can’t say enough about her and the hotel.

I just wanted to leave a review to say how amazing Maryjane from Guest Relations was when I visited Park Plaza London Riverside. My partner and I are looking at hotels for a future anniversary trip, so I popped in to have a look around and get some information. Even though I wasn't actually staying at the hotel, Maryjane took so much time to help me. She showed me around, talked me through the different room options, explained the upgrades and packages available, and recommended the rooms she thought would be best for a special occasion. What I appreciated most was how friendly and genuine she was. She was really easy to talk to, answered all of my questions, and made me feel completely welcome from the moment I arrived. The whole experience left such a good impression on me and honestly made me even more excited about the possibility of staying here for our anniversary. A huge thank you to her for being so helpful and lovely.

All staff we had dealings with were pleasant and accommodating. The hotel was lovely and clean, ideally located and well presented.