Park Plaza London Riverbank

A lounge with a fantastic view and a lovely and friendly service from Lielt and Abdul

We really liked our stay at the hotel, especially the nice treatment given to families. Thank you to Irene and her colleagues

This is our second stay at this hotel, and it won’t be our last. This year as well, we had a great, spacious, and clean room. One thing that bothered me a little, but wasn’t a major issue, is that during our stay the room was only cleaned once, even though we left the cleaning request switched on every day. However, since the room was generally very clean, this wasn’t a big deal. It was just a bit inconvenient to regularly ask for towels and toilet paper. That being said, this was quickly resolved with a short request at the reception, and we always received whatever we needed. One thing I would particularly like to highlight: the gentleman who brought our luggage to the room on the first day (I believe his name was Wilson) was incredibly friendly and kind, and always managed to put a smile on our faces whenever we saw him. He definitely made our holiday in London even more enjoyable. I am already looking forward to my next stay at the Park Plaza London Riverbank.

Very comfortable bed, good breakfast and friendly staff

Erik the receptionist was welcoming, friendly, and made check-in feel quick and effortless. What stood out most was his genuine kindness and professionalism. He made me feel like a valued guest rather than just another booking, and his helpful attitude really set a positive tone for my entire stay.