Park Plaza London Riverbank

I love the park plaza riverbank, the location close from Waterloo, the views across the Thames, the staff here are exceptional & of recent Eric on the front desk helped me perfectly ensuring I had everything I needed. This is a 4* plus in my eyes. I upgraded to a suite and it was superb I cannot wait to visit again

Nothing to criticise. The leisure facilities were lovely and easy to access. The staff were always very pleasant and helpful. The bed was extremely comfortable and room spacious. Would highly recommend.

Eliza is a great receptionist:) she was so helpful and loved the room upgrades for my group

I’ve just checked in at the Park Plaza on London’s Embankment. I was greeted by two lovely courteous ladies at check-in (Latha and Nadia). I asked if my room had a bath. They checked, and it didn’t. They did find a higher class of room that had a bath, but it had an additional charge. The offered to reduce the charge, given that I was staying for more than one night. Unfortunately, my corporate booking wouldn’t flex to accommodate the change. Latha and Nadia then searched and searched to see if there was another room they could offer that had a batch. And they found one!!! I didn’t request a bath as a luxury. I have a skin condition (but I didn’t tell them that). They were both so courteous and helpful and kind that I’ve felt compelled to write this review upon checking into my room (which is lovely, by the way). What a great way to arrive at a hotel!

Always our go to hotel in London. 3rd stay here since 2018. Excellent location and great breakfast included in our stay! Easy to get around London and super comfy. Highly recommend.