Park Plaza London Riverbank

Well looked after by Prathana in the spa area who explained how to use the facilities and made us very welcome.

Beautiful hotel, great message design on your carpets, clean facility throughout. The spa was lovely with a clean pool, a hot steam room and sauna! The best was the staff at the spa. Prathana went out of her way to help me know where everything was and provided slippers and towels as needed. She was a real hard worker and very friendly. These are qualities that are priceless these days. I hope you reward her and let her know how much you appreciate her gifts to your business. Great location and easy to get taxi to local attractions!

I recently stayed at the Park Plaza Riverbank hotel in London, and had an excellent experience. The hotel itself was clean, comfortable, and very well maintained with a welcoming atmosphere throughout my stay. The fantastic view from my room made the experience even more special and added a real touch of luxury and relaxation. What truly stood out, however, was an exceptional customer service provided by Azedine at the reception. He was incredibly professional, courteous and friendly. The warm welcome, efficiency and willingness to assist with any questions or requests made a real difference. I would highly recommend this hotel to anyone looking for outstanding hospitality, beautiful views and a genuinely pleasant experience.

Good hotel and well situated. Had wonderful check in service from a young lady called Selin. Really polite and helpful.

-our room was clean and staff was friendly. There could be more coffee machines at breakfast – there was always a lineup for coffee. Nice area for walking – along the Thames, to the London eye, to Westminster Abbey… And restaurants and grocery stores nearby.