Park Plaza London Riverbank

My stay began with booking online and radisson hotels emailing confirmation and offers for purchasing upgrades and other things. Although there was what felt an instant hunger for money the upgrades were not too expensive eg £15 for room and £25 for access to the executive lounge. The arrival was a little awkward because I had already communicated to ask if I could check in to my room a little earlier and thoighg it was sorted. Musab (sudanese) at the front desk and his colleague Taleb (ukranian), both lovely and eager to help when it appeared previous communication had gone awry, were truly anazing helping sort a room for me which was as I had booked and even gifting complimentary access to tye executive lounge which was above and beyond what I had asked for. The room was a good size for 1 person but adequate for two. The room was clean, with complimentary coffee, tea, buscuits and coffee. A sofa and two tables (1 a desk), an enormous and very comfortable bed and pillows with the most trendy console to work the electric curtains, mood adjustable lighting and more. The bathroom had a long bathtub, and good shower and bath and shower cosmetics. The room was quiet and reception desk quick to respond to any call. The executive lounge has as amazing view and complimentary nibbles and drinks. It made a pleasant quiet space from the bustle and rush of a stressed london with a tube strike. The concierge (romanian) . A very pleasant stay, reminded me that great teams are diverse, polite and represent the sort of Britain i am proud of. Well done Radisson hotels. Definitely will come back here.

A nice hotel overlooking the Thames. Staff were very friendly and helpful especially Jadelle who checked us in. We had had a long flight and were pretty tired so she went out of her way to arrange early check in for us. Much appreciated. Breakfast was very nice and the rooms comfortable albeit quite dark. Not wild about some of the blue patterned lighting in the room but that was only a minor issue. Overall a very pleasant stay.

Jadelle was very professional and friendley! We love her smile especially👍👍👍🥰

I like the breakfast diner very much. Especially the service from Irene, she is kind, nice and hard working. Thanks for giving me a good experience.

Excellent warm welcome from Marc on reception who checked me. Very professional, friendly and welcoming. Have stayed before and it’s always a quality stay