Park Plaza London Riverbank

Stayed here over August bank holiday, upgraded to a superior room, no view, and trains running till early morning, room itself was nice enough, fire alarm went off early evening , we evacuated to find fire door blocked and had to backtrack, good job it was a fault

Very nice hotel Wonderful location Helpful staff when we arrived early they accommodated and found us a room to check in Clean, loved they had green options

Thank you to Nadia for making the visit so relaxing and accommodating for my partner and I. Nadia is very great at recommending the best places to visit in London and the most romantic restaurants to dine in. She catered to each and every need we had. Thank you, Nadia!

Had a great stay here as a family of 4. The room was clean and spacious enough for all of us (2 adults, 2 teenagers). Staff were all friendly and helpful. Location is great - everything in walking distance and access to public transport; great views of the Thames and Westminster. Facilities are lovely - pool, sauna and steam room for weary legs. Food quality and choice is great - breakfast has choices for everyone and highly recommend Chino Latino for dinner - sushi, Thai green curry and sirloin were especially good 😋. We also had room service one night - there’s a good choice and service was great. All in a great stay.

The hotel is in a convenient location and the room was well equipped with everything you would need for a stay. The reception staff were efficient, friendly and helpful, which was a definite positive. There was a busy buzzing atmosphere. Unfortunately, there were a few issues that affected the overall experience. The room was quite tired and looked like it needed some maintenance and updating. The bath also didn’t work. The biggest issue, however, was the noise. The walls seemed very thin, and we could hear conversations and general noise from neighbouring rooms as well as people walking and talking in the corridor. This made it difficult to get a peaceful night’s sleep. Overall, the convenient location and helpful staff were positives, but the condition of the room and especially the lack of soundproofing let the stay down.