Park Plaza London Riverbank

Welcoming staff, tasty food , amazing and unforgettable river , Westminster, Big Ben view.

My daughter and I had a great time at the hotel. We were welcomed by Selin who set a high level of friendliness and professionalism, she gave us a free upgrade and welcomed access to the executive lounge. All staff members were polite and professional, refreshing to even see housekeeping staff say hello as you passed them in the corridor. Room and all communal areas were lovely and clean too. Views amazing across to the Westminster , in room dining- delicious. Quick and easy checkout. Would recommend and stay again.

Myself, my 3 and 4 year old visited for a trip to London. They had a great time in the hotel, staff were extremely friendly especially Yusuf at the front desk (lovely Sudanese gentleman) and a wonderful lady Irene at breakfast (extremely accommodating lady from Ghana). Everybody made my children feel considerably welcome. Have travelled a lot and the staff culture at this hotel appears to be really good and it makes the place. Decor and fittings are exemplary but staff made it a home away from home.

Perfect location as I was using US Embassy. Good walk from Kings Cross and passed a few sights. Modern hotel, not tired, or jaded. Very clean, modern rooms, good shower. Not massive room but adequate. Gym a little small but ok for a couple of days. Front desk very helpful and friendly. Maric, helped explain all the facilities and use of exec lounge, which gives a cool view across the river.

Excellent hotel in London. The breakfast is worth it. Appreciated the casual bar and bar foods. My kids really loved the Valentine’s Day gift bags they got upon checkin. That was a wonderful touch! The rooms are modern and way more spacious than other hotels in London we have stayed in. The staff we encountered were very professional and kind. I would highly recommend for families or couples.