Park Plaza London Riverbank

Excellent service throughout. Warm welcome upon arrival, help with bags, complimentary bottle of wine. Great breakfast, variety of fresh, cooked/continental and vegan options. Spacious seating area and helpful staff. Beds are very comfortable, AC, lights and settings in room were in good working order. Prathana by the pool/spa was very kind, polite, helpful and accomodating. Over all experience was amazing.

Very friendly and helpful staff. From our time time of arrival we were welcomed and felt at home to being assisted at the check-in right up to the breakfast The staff entirely are well trained on all the departments. Definitely would love to return. Great customer service. Thank you to all the staff

The location, staff and quality of the hotel were excellent, but this was let down by a bathroom sink that didn't drain properly , obviously due to a blockage and the rain forest shower head that was caked in timescale and leaked from the connection. We reported this and it was noted. Not withstanding that I would definitely stay there again

I was in London for a US Embassy visit. The location of the hotel was perfect, a pleasant 20 minute walk along the embankment. The staff were friendly and welcoming and check in was quite smooth. The room was modern and clean and I loved the ESPA toiletries along with the fluffy white towels and dressing gown. The bed was comfortable and the mattress was firm, which is perfect for me. The room was equipped with iron, ironing board, hairdryer, safe, tea and coffee making facilities and an espresso machine. The large TV had plenty of channels to choose from. The only downside for me was the view, I was overlooked and had to close the curtains during my stay.

Excellent!! Everything was excellent, a lot better than expectations! The breakfast was delicious. Abu was great!