The Royal Horseguards

The very Best! Service, ambience, location and attention. Particular thanks to Darshini who represented the best of the best at The Royal Horse Guards

This hotel is absolutely wonderful. From the doorman, front desk, concierge to the restaurants; each and every were superb. Our doorman, Perez, was the perfect face of this hotel. He was so personable, and made us feel like royalty. The rooms are beautiful. There are heated bathroom floors and a heated towel rack. Room refrigerators are stocked with complimentary items. Our group received a complimentary tour of this historic hotel. Javier gave us a magnificent tour. This hotel is a great location. We have been spoiled and can no longer stay anywhere else when traveling to London.

All staff were friendly and bery helpful. Javier especially ! He took us on a gact-filled tour of the hotel! Interesting ! Fabulous ! I loved the green room and my coffee there! Thanks for all the goodies in our room! The beds were comfortable, which was nice after long days of walking around London. We loved our stay! A+

Tayla and the rest of the staff were very attentive and looked after our every need. They even accommodated our request to move outside during the 32* heatwave

This hotel is the best location for many sites. The staff is top-notch, and the customer service is excellent. It was so easy to catch a cab outside the hotel, which made our stay even better. We loved the hotel lobby area; it was very nicely decorated. The restaurant breakfast buffet was very tasty, and the service was great.. Our room was nice and clean. Great maid service each day topped up our fridge with drinks. We felt the ventilation in the rooms was lacking, and the windows would not open. The bathroom was very outdated. The shower was difficult to get into, and it had huge windows next to it with a counter by it that filled up with water. The bathrooms definitely need an update, big time!! Next time we visit London we will stay again, but we will ask for a handicap-accessible bathroom so we can get in and out of the shower more easily. I felt like we could have had a better room for what we paid. Overall, it was great except for the bathroom and shower situation. The excellent staff, breakfast, and location made our stay!