The Royal Horseguards

Love the location of the Royal Horseguards! We also stayed here in February 2025 and came back to enjoy the lovely lobby, and bar and friendly, helpful staff. Especially the Doorman, Pervez. The hotel is an old classic hotel so sometimes things aren't quite working. This trip, one elevator was down the whole week we were there, and on one day, two of the three were out of order. This made getting to/from our 8th floor room challenging at times. The Equus Bar is apparently not open in spring, as it was in February last year. I suggest that they continue to keep it open. The outside Terrace (which is really a restaurant and not a substitute for the Bar) was crowded and noisy, even though the weather was fine for it. The Green Parlour is lovely for a gin and tonic or a glass of British wine, but it's not really a bar. There is also a sort of musty smell in the hallways that you notice when getting off the elevator on the upper floors, but that's probably to be expected with an old hotel. The rooms are clean, and the beds comfortable. The rooms could use a bit of freshening up. Our room had a stain on the carpet. The hotel is in a quiet area, Whitehall. Convenient to Embankment tube and many buses (the stop is a 5 minute walk out to Whitehall).

My wife and I booked this hotel via an online hotel booiing portal. At £266 for tge nihht - room only - we were attracted by the price and location. We checked in pre 1500 and left the bags at the concierge as the room was not yet ready. When we returned we were allocated the room number on the fourth floor. The room was a King double of good size but no views. The net curtains behind the main curtains were filthy and not been attended to for a long time. The main problem was the smell of damp/ blocked drains that was evident as soon as you opened the bathroom door. This smell permutated into the bedroom through the night and was quite unpleasant. The tv whilst working on arrival in the room failed to operate the next morning. As we were not in the room for long we did not report either issue until departure next day. In fairness to the Hotel this room type was priced significantly cheaper than their own website and it maybe that they know of the damp smell issue and cannot repair due to costs involved and rather than close off the room completly, offer it out at a reduced rate. If this is the case, this should becdeclared on any third party websites that it partners. On the plus side the hotel is fabulously located and is beautiful in its ground floor reception areas. The concierge team was OUTSTANDING.

After staying here many times, we do not plan to return. Location is the best thing about the hotel. Porters are friendly. Housekeeping keeps things clean. Otherwise - meh

We have stayed at The Royal Horseguards many times and it has always lived up to expectations - a wonderful historic building in a great location but what makes it such a perfect place to stay are the staff all of whom are absolutely fantastic and make us feel as if we are coming back to our second home.

Best experience,value for money,warm and friendly staff,very professional,authentic,good food,satisfied