The Royal Horseguards

Before you even walk in the beautiful front door decorated with festive foliage and lights, you know you are going to be taken care of. Inside every member of staff is welcoming, friendly and so helpful. I needed to work and so I set up in the Equus bar, and staff there were immediately attentive and helpful. The food I ordered was excellent and later I ordered a cream tea which was delicious. Special mention to Gonsalo and Ana, who went out of their way to look after me, and later when my dad joined me. This really is the best hotel in London, for style, comfort, glamour, service, atmosphere, and a superior experience. Plus I love the Christmas decorations, beautiful yet understated.

A lovely afternoon tea. Delicious food and excellent service. Beautifully served by Bristi and the rest of the Green Parlour team.

This hotel is incredible, I have admired it from afar for many years (from southbank looking across the river). It does not disappoint at all, from the moment you get to the front door, with Perez (I hope I have spelt that correctly) welcoming you in with the most lovely smile. Everyone at the front desk were lovely, they were only too helpful with everything I needed. Including when I left my phone charger at home! The room is beautiful, full of character, the bed is also lovely. I didn’t want to leave when it came time to say goodbye. I am due to return next week. There is genuinely no where else I would stay in London now I have experienced this hotel.

Great location easy walking distance to everything, staff are outstanding, customer service great, rooms are outdated & very poor quality for the price, housekeeping is questionable & hotel hallways have disgusting pungent odor.

Fabulous venue for lunch. The tomahawk steak for two with sides and dessert was sublime. Great quality, perfectly cooked and presented with a bottle of high quality Malbec to accompany the meal. Head waiter Gonsalo went the extra mile with his dedicated service. Will rebook.