The Royal Horseguards

The atmosphere at The Royal Horseguards Hotel was perfect for our anniversary. The hotel was spotless, the customer service was exceptional, and all the amenities were exactly as described. Our stay exceeded our expectations, and we truly felt well taken care of. We will definitely be returning in the future and would happily recommend this hotel to others. Great thanks to Ana and the Team. Rose M. R. A

Ok there are a few pros and cons. We were there for news years evening gala dinner. so that start there. It was wonderful, we had a great time. The foods very good and service excellent, drinks were effectively unlimited as long s you stayed within the chosen brands, not a problem, the champagne was actually champagne and the red and white were quality. the view over the thames was incredible and watching the fireworks was a joy through floor to ceiling windows, then dancing to a good DJ till 2 in the morning fantastic. breakfast was again well done in the Buffet style. the service from excellent professional staff was first class. now a couple of issues, the hotel was fully booked and the Bar is just to small to handle those numbers despite the gallant efforts of the staff who cannot be faulted. check in was easy and smooth but the room was an internal room and had seen fair usage, the furniture was showing its age and there were some stains on the curtain pelmet . The other issue was being an internal room the windows looked into some sort of semi open area who's lights stayed on most of the night and with out properly fitting curtains the room was never really dark, it was however clean and warm. Bathroom was clean with a decent shower. The room to be honest was the only negative in the whole stay. The hotels location is its biggest plus point, right on the thames side it allowed a wonderful view of the fireworks and access to the London parade on new years day. would I do it agin? absolutely but with one eye on the room category and would definitely upgrade something we weren't able to do this time. recommend the hotel? Yes with again the proviso on the room.

The Royal Horseguards Hotel combines comfort, friendliness and excellent service with classic elegance. We had a lovely short stay. Everything from the food in the restaurant to the cocktails in the Equus Bar was truly enjoyable. The location of this historic hotel also makes it very special. We look forward to staying here again soon.

We will not be returning to this hotel. The room was small, stuff, and dingy. The staff were cold and inconsiderate. It felt like they wanted to trick us to make us pay more.

Great hotel and staff Celebration of New years in the perfect location for viewing the London fireworks. Again staff service levels are exceptional here!