The Royal Horseguards

My husband and I had an amazing experience while staying at The Royal Horseguards Hotel. The doorman (Sorry can’t recall his name at the moment) was fabulous. Always ready with a smile and conversation about where we were heading or what we did and how or experiences were. Milion was also a doorman gave us a private tour of the hotel and the history behind it. That was really cool. Then we go to the bar to Ms. Asa which is absolutely amazing. She was always so happy to see us. She did not just take our order but also talked to us when she had a few extra minutes to spare. She is such a sweetheart. These three individuals really made our stay at The Royal Horseguards unforgettable. Thank you for all of your generosity!! Keep up the great work!! The room was very clean and the rest of the staff were very friendly. I have nothing but good things to say about my stay. Choosing this hotel was such a great decision.

Put in river view rooms instead of garden view. Very noisy in hotel event forced a move of room after going to bed and 50% refund of both rooms booked. First room was tired - bedroom and bathroom substandard. Poor attitude of night staff to complaint. Refund has not processed

I spent an amazing time at the Royal Horseguards Hotel with my family. We truly enjoyed the beautiful ambience of the hotel and the wonderful Christmas spirit, with live music in the lobby, a generous breakfast buffet, and fresh, delicious food. The staff were kind and warm, especially Timea and Thomas, the restaurant manager, who looked after us exceptionally well. He took the time to talk with my family and made us feel very comfortable, welcome, and truly cared for.

Happy with everything wonderful staff and amazing location. Ricsic from breakfast was fantastic Thomas and Amir was very helpful. All staff were very friendly and helpful. Maintenance and concierge team were very helpful. Thank you for a fantastic stay.

Excellent venue. Good for a special occasion, or celebration. Excellent choice and fantastic food. Big shout out to Tanya, our waitress, who was friendly, charming and gave great service, particularly in relation to gluten free options.