The Royal Horseguards

Five stars. The Royal Guardsman is one of the best hotels we've stayed at, period. Steps from the Thames, Trafalgar Square, Westminster Abbey, and Buckingham Palace, in a building where Churchill once had an office, the history and location alone are worth it. Our flight landed at 6:30 in the morning, hours before check in, and while every other hotel wanted to charge us to hold our bags, this place said drop them off, go enjoy the city, and we'll bring them up the moment your room is ready. They did. Small thing, but it set the tone. The room came with a Nespresso machine that made some of the best coffee my wife's had, a complimentary mini bar restocked daily with soda, sparkling water, chocolate, and popcorn, heated towel racks, heated bathroom floors, and a rain shower that feels like a spa. But the real story here is the people. Perez and Million at the concierge and door are two of the most genuinely warm, hustling, attentive people we've ever encountered at a hotel, they make every guest feel like the only guest. Rupam and Ahmed carried eight suitcases up to a room together with more energy and friendliness than should be legal. And Humaija at the front desk does not just do her job, she clearly loves it, and it shows in every single interaction, anticipating what you need before you know you need it. This isn't just a hotel, it's a team that eliminates every headache before it happens. We'll be back.

The Royal Horseguards is an experience every time we visit. It is now a wonderful part of our London visit plan. The staff are amazing; professional and welcoming.

We wanted to spend a few days in London and decided on this hotel, as it was in a great position for transport and walking, as well as restaurants and pubs Our room was lovely, overlooking the gardens behind the hotel Very bright and airy I must highlight one staff member, who went above and beyond to make our stay perfect. Thank you Yanet, you are wonderful, We would return to stay here next time in London.

Room not very clean Served raw food very unprofessional with detailing with the issue felt intimidating

The Royal Horseguards is located in a central location for a number of important London sights such as the mall, Trafalgar square, Buckingham palace to name a few ) within walking distance). It has a professional and friendly staff, where nothing is too much trouble. The room we had was a twin. It was large, lovely furniture and decor, well appointed features and very good internet speed. I thoroughly recommend this hotel.